Offers both a proven process and a toolbox of hands-on interactive resources to prepare today's diverse workforce to meet tomorrow's greatest challenges.
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Editorial Reviews
Review
A comprehensive guide for anyone responsible for facilitating professional growth and development. -- T&D Magazine, December 2004
Breaking down Dunning's lessons to five competencies for workplace success makes coaching easier and leading others a less painstaking task. -- Soundview Executive Book Summary, December 2004
Dunning provides detailed check lists throughout the book so readers can check their own or their client employees' progress. -- HR Magazine, August 2004
Dunning shines in her discussion of personality traits and working with the dynamic uniqueness of individuals. -- Biz Books by Jim Pawlak, April 26, 2004
Highly recommended and superably useful guidebook. Though intended for business use, its principles are also directly applicable to volunteers. -- Bookwatch, July 1, 2004
Offers a practical guide for coaches, trainers, supervisors and any leader to achieve professional and personal development. -- Incentive Magazine, May 2004
Provides a powerful toolbox of strategies, checklists, tips and techniques. Offers assistance to coaches, trainers, HR professionals, career counselors. -- Fort Worth Star-Telegram, May 17, 2004
Breaking down Dunning's lessons to five competencies for workplace success makes coaching easier and leading others a less painstaking task. -- Soundview Executive Book Summary, December 2004
Dunning provides detailed check lists throughout the book so readers can check their own or their client employees' progress. -- HR Magazine, August 2004
Dunning shines in her discussion of personality traits and working with the dynamic uniqueness of individuals. -- Biz Books by Jim Pawlak, April 26, 2004
Highly recommended and superably useful guidebook. Though intended for business use, its principles are also directly applicable to volunteers. -- Bookwatch, July 1, 2004
Offers a practical guide for coaches, trainers, supervisors and any leader to achieve professional and personal development. -- Incentive Magazine, May 2004
Provides a powerful toolbox of strategies, checklists, tips and techniques. Offers assistance to coaches, trainers, HR professionals, career counselors. -- Fort Worth Star-Telegram, May 17, 2004
From the Author
I wrote TLC AT WORK because I often see employees, coaches, leaders, and supervisors struggling to achieve results in the workplace. Like basic reading, writing, and arithmetic are necessary for success in school, I determined there are five basic workplace competencies essential for success at work. I wanted to create a resource that outlined these basic workplace competencies. But to simply describe them didn't seem adequate. I wanted to specifically define them in terms of behaviors, so people could clearly see what they needed to do to demonstrate each competency. The process would be incomplete unless I also showed how to transfer these competencies to workers. I accomplished this by defining two TLC (training, leading, coaching) competencies needed for fostering development. Using specific behaviors, examples, and concrete tips and strategies, I showed how individuals could foster development of others in the workplace. During my 25 years experience as a learning, career development, and work performance consultant, I have learned that individuals tend to respond differently in development situations. To customize the development process and address individual needs, I have provided tips and strategies for considering and accommodating personality preferences. To make the book user-friendly, I incorporated many checklists, tips, examples, and points of balance to consider. My goal was to make the book both practical and comprehensive. If your work roles include training, leading, coaching, or supervising others, I think you will find TLC AT WORK to be a useful resource.
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More About the Author
Donna Dunning, PhD, is a psychologist, author, consultant, certified teacher, and member of the MBTI ® International Training Faculty. She specializes in the areas of career development, learning, and work performance. Donna is the author of more than a dozen publications. Her newest books are 10 Career Essentials and What's Your Type of Career? 2nd Edition.
For over twenty-five years she has provided consulting services for a wide range of clients in the public and private sector. Services include counseling, training, assessment, research, writing, evaluation, program development, and performance management. Donna has won awards for her accomplishments in career development, her research endeavors, and her publications.
Donna facilitates programs that qualify individuals to administer and interpret the Myers-Briggs Type Indicator (MBTI). She also teaches advanced application workshops for MBTI users across North America. She is noted for her expertise in facilitating the professional development of counselors, teachers, trainers, and leaders.
Donna lives with her husband on Vancouver Island in British Columbia, Canada. They have two adult children.
For more information visit her website at www.dunning.ca
For over twenty-five years she has provided consulting services for a wide range of clients in the public and private sector. Services include counseling, training, assessment, research, writing, evaluation, program development, and performance management. Donna has won awards for her accomplishments in career development, her research endeavors, and her publications.
Donna facilitates programs that qualify individuals to administer and interpret the Myers-Briggs Type Indicator (MBTI). She also teaches advanced application workshops for MBTI users across North America. She is noted for her expertise in facilitating the professional development of counselors, teachers, trainers, and leaders.
Donna lives with her husband on Vancouver Island in British Columbia, Canada. They have two adult children.
For more information visit her website at www.dunning.ca
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Most Helpful Customer Reviews
5 of 5 people found the following review helpful:
4.0 out of 5 stars
A Good Read!,
This review is from: TLC at Work: Training, Leading, Coaching All Types for Star Performance (Paperback)
If you are responsible for training or developing other people, if you are in a leadership role or if you simply want to accelerate your career development, we recommend Donna Dunning's book as your personal study guide. The author utilizes her 20 plus years of experience in employee development to identify succinctly the five basic competencies everyone needs to succeed. Going a step deeper than the usual treatment, she recognizes that individuals who want to develop a particular competency may not understand what mastering that competency looks like. For example, what does "mindfulness" look like? Can you see mindfulness? Not really. But you can see the results of mindful behavior. Dunning focuses on identifying specific behaviors that demonstrate each competency so anyone who wants to develop a skill knows exactly what to do. Then she takes the process still further, identifying how personality types and preferences have an impact on the development of each of the five basic competencies. She shows facilitators how to work most effectively with each personality type to develop individuals to their full potential in a collaborative manner with the least amount of frustration and resistance.
1 of 1 people found the following review helpful:
5.0 out of 5 stars
A Valuable Resource,
By Gregg D McMurchy (Red Deer, Ab. Canada) - See all my reviews
This review is from: TLC at Work: Training, Leading, Coaching All Types for Star Performance (Paperback)
Dunning has provided, in 'TLC at Work', an excellent framework for the coaching and development of individuals in the work place. Whether the goal is self improvement or assisting others to achieve their full potential, the tools and constructs set forth in this book can be used to gain a better understanding of work style preferences and how to leverage them to improve performance.Donna has done an excellent job of identifying behaviors and traits that set star performers apart in the work place and distilling them into a concise five-competency model. This model maps easily to the one used in my organization making it easy to relate the competencies to the ones we are already supporting in our employees. That, in combination with the tools and tips for coaching and developing competencies in each of the MBTI types, make this book an excellent resource and one that I expect to use for a long time. As always, Donna presents this information in a very readable and well laid out format. It's a fun read.
5.0 out of 5 stars
Readable and practical,
This review is from: TLC at Work: Training, Leading, Coaching All Types for Star Performance (Paperback)
This is the first book I read about 16 personality types. Easy to read and it makes sense.
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