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250 of 253 people found the following review helpful:
3.0 out of 5 stars
Good phone, but not without its flaws,
By
This review is from: TMOBILE POSTPAID MOTOROLA RAZR V3 (Wireless Phone)
I'll start with the bad first, given the amount of interest this phone has generated.
1) The Phonebook application is a little...wonky. Some people have said you can't add more than one piece of contact info per contact, which is NOT true. You can, but its nearly hidden underneath the "MORE" function while editing the contact. However, its not convenient and you cannot add additional e-mail addresses or phone numbers to your contacts using the Phone Tools app...which is annoying, since T-Mobile charges $30-40 for the hardware/software bundle. 1a) It also takes forever to scroll through your Phonebook contacts. I thought it MIGHT be caused by having some SIM contacts, so I transfered all of them to phone memory. No dice. The scroll speed is untenable. Even my wife's Moto V330 is quicker. What gives? I had to create a voice prompt for almost every contact in my list. 2) Even at full blast, the volume just isn't loud enough. Plus, the "audio sweet spot" on the speaker is hard to keep next to your ear. If you are planning to get a Bluetooth headset and use that exclusively, this shouldn't keep you from getting the phone. 3) Compared to a Samsung V205, a Sony Ericsson P910i and Motorola's own V330, the RAZR gets poorer reception. The previous phones mentioned all get four bars at my house. The RAZR gets 2. This even after calling T-Mobile tech support for help. Their advice? "Keep turning the phone on and off and it will hopefully find another tower." 4) T-Mobile offers NO games for this phone yet. Given how high profile this form factor has become, I find this level of support to be somewhat poor. I know - you don't buy a phone for its games. But just to show how lacking T-Mobile's support is...the RAZR includes a demo for BeJeweled. After the (very) short demo is over, it asks if you want to buy it. Clicking the link brings you to a webpage that says "Sorry, we don't offer games for your phone yet". My wife's V330 has a similar issue. She's had it for over 4 months and T-Mobile STILL offers no games for the phone. Again, I know you shouldn't buy a phone based on the number of games offered for it, but its still a feature, something to whittle away the time while waiting at the DMV. Poor show here, T-Mo. 5) Camera phone still only 640x480. Decent pics at that resolution, but given that there are cheaper phones on the market (I didn't get this phone for free) with higher pixel values, this is a moderate oversight on Moto's part 6) Phone response is fairly poor as well. Example - going through my contacts by pressing keys (going from Q to R to S)...so very slow. You think the phone hasn't responded so you mash the button again, at which point it responds to TWO button presses and you have to start all over again. 7) The Phone Tools application is a little user unfriendly and totally geared to people who mess around with Outlook CSVs on a daily basis. I've managed to get it to work, but not without some work. Alright, so now for the good. 1) This phone is a veritable conversation piece. Oohs and ahhs all around...if you care about that sort of thing. I usually don't. I just want a functional phone that gets good battery life, gets a decent signal and can withstand a beating (I'm a klutz). But if you do care about the conversation-worthyness of your cell phone, this one has it in spades. 2) Great battery power. I've had it on for 5 days at moderate usage and I've still got 2 bars left. 3) This is a sturdy phone. My kid has already dropped it on cement twice and I've seen NO scratches at all. Maybe I'm lucky, as another reviewer mentioned that poor build quality on his piece. I've not had any issues. The phone is rock solid. 4) The usual amount of ringtones and wallpapers....all of which are amazingly expensive. Why does it cost 2 bucks for a hi-fi ringtone lasting 20 seconds when I can buy the song at iTunes for a dollar? 5) The PhoneTools software allows you to create your OWN ringtones. I haven't played around with the software yet, so I'm going to guess that your abilities to import MP3s or CD-audio will be truncated to some degree, if only to keep the coffers at T-Mo overflowing. 6) Excellent Bluetooth performance. Haven't had the opportunity to test file transfers and such, but the RAZR's connection to my Moto BT headset is great. Doesn't matter which side of my body they are situated. Decent sound quality even at 20 feet of unobstructed space. 7) Did I mention this phone is attractve? 8) Ringtones can get quite loud, even without degrading ringtone sound quality. I wish the speaker was this loud. This phone has some serious shortcomings - most important among them is the poor performance of the Phonebook app, poor signal quality and low speaker volume. Ordinarily, I'd be bringing the phone back, like, tomorrow. But the design of the phone and its excellent BT performance makes me want to hang onto it. Hopefully, Moto learns from their mistakes and releases a RAZR V4 with better earpiece volume and snappier response times.
129 of 140 people found the following review helpful:
3.0 out of 5 stars
It's not all that great...,
By Sam "Sam" (OKC) - See all my reviews
Amazon Verified Purchase(What's this?)
This review is from: TMOBILE POSTPAID MOTOROLA RAZR V3 (Wireless Phone)
I've had this phone for about 5 months now and I'm not very impressed. I'm an older reviewer, do high tech things such as computer programming, like gadgets, background in electronics, but for my phone I want a "workhorse."
I don't want a game. I don't want a camera. I only need one ring tone (different than everyone else). So why did I get this phone? Because the reviews indicated that this was the best sounding cell phone on the market. Best sounding on both ends. It does do that but there is a price you pay. The problem with the phone is probably the very reason you want to buy one... It's like holding a credit card up to your ear. It's not comfortable. Imaging taking a playing card and placing the edge so it will go right across the hole in the side of your head. Well that's how you do it. You are "holding" this very thin thing like you would hold a playing card in one hand. A case helps a little but it still is uncomfortable to hold in your hands. You can completely forget putting this phone on your shoulder and using both hands to quickly do something else. Try to hold a playing card between your ear and your shoulder for more than a few seconds. I don't think uncomfortable is really the word... maybe, unnatural. I've tried all the Bluetooth Jabra's out there including the speaker phone. The BT800 works the best since the people I call don't like the sound of the other ones. Bluetooth really isn't up to speed yet. It takes a while to sync and with the V3 that means going through a handful of unnecessary menu items. For it to be a viable technology, you should be able to sync it without taking your eyes off the road. Also (probably Jabra's shortcomings) if you have the headphone on the right ear, you better not put your phone in your left pocket or there will be dropouts. It's strange because you can set it across the room from you and things will work just fine. Doesn't like going through your body. Clearly the way this product was proposed was to make a phone that looked really cool. Then have engineering do the absolute best to pack as many features into the phone and make sure the basics were right... good sound on both sides, loud ring, good vibrate, screen easy to read. They did all that. Then end result was a phone that looks really cool. As a "bi-product" of this design (that could be practical and useful) is that you may behave different with this phone than others. For instance, I don't have a case or body glove on it because I stick it in my front pocket. If it had a case it would be harder to put in my front pocket. You completely forget it's there. It's like another set of keys or change in your pocket. If you are walking across carpet or outside on the grass, you have absolutely no concern about dropping it. It is so light there is no way it can be damaged in those conditions. However, on concrete or a hard floor, I suspect that dropping it on the edge would damage it pretty bad. I did look at the repair manual and the problem is that it only has about four or five replaceable parts. IOW, although tiny, they are complete assemblies. This is the only phone that Motorola makes where they require the technician to go to their school before working on the phone under warranty. I'm certain each assembly/part is expensive. I don't really hate this phone but I'll probably sell it within the next year. You keep thinking that you are going to find something that you really like about this phone and it just never happens. This phone is best for a kid that thinks the "look" is cool. It probably would be good for the guy or girl on the go that needs to impress others (yeah there are legitimate reasons for impressing others). But if you use a phone like a "tool" and you use it to be productive, I don't think this is the one to get. =========== --> I came back to add more info for you after 9 months of use. One reviewer calls positioning the phone near the ear for the best possible position as the "sweet spot." That is a perfect term. The point is that the sweet-spot isn't that large... a fraction of an inch up, down, forward, back, might cut the volume down considerably. So you may find conflicting opinions about the volume produced by this phone. In the perfect position the volume of this phone is just fine. You will not have to strain to hear. However you will find that if you are walking or moving while talking to someone on this phone you devoting a constant effort to keep this in the perfect sweet-spot position. Also, besides the up, down, forward, back, you will also find changing the angle inward and outward will also make a volume difference. While on this volume issue, the person on the other end doesn't have a problem hearing you at all "unless" you move it from your mouth. The sweet-spot for the microphone isn't near as critical but once you get past that position, apparently it drops out significantly. They won't say "you faded out" as to them you 'dropped out.' The talk "time" is overrated. The standby time is correct. I've had no problem with the range. I believe the "meter" show less strength than what you are actually receiving as there has very few times of drop outs. I'm using T-Mobile, which around here, usually is not that strong but works just fine for me in most areas of the city/state. In addition to T-Mobile verses others... after a year T-Mobile unlocks the phone for you which might save a few bucks paying for it to be done on eBay (you can not unlock with just a simple code). There are tons too many features to list so I'll just list a few to give you the idea of the capability. You can record your conversation on both ends which includes the legal beep so the other party will know they are being recorded. I use this for recording my customers that give me directions to their location. Next time you are with a friend, take a snapshot of them and you can easily place it in your phone book. Not only does the photo show up on the big screen inside, a smaller one shows up on the exterior screen when it is folded closed. There are buttons on the edge of the phone that do different things. Depending if closed or open they do different things... such as change the ring to a vibrate, to a silence, and even a button to "repeat" the last action that you performed. It is easy to get use to this and do it while in your pocket without looking. Since there is a lot of confusing about the phone book, I'll add to the confusion. Yeah, you can put in "Bill Smith" one time, and include all his phone numbers in one setting, i.e., home, work, cell, fax, etc. There is a "small" icon to the right of his name indicating which type of phone number you can select. You can also sub-divide further by "personal, business, etc." The entry of the numbers is not that intuitive and the manual should be read and followed "step by step" (not quick overview) the first time. I still don't go by the icons since they are small and hard to quickly select while driving... I still enter each name separately such as, "Bill Smith - Home" and "Bill Smith - Cell." The other division of personal, business, is somewhat useless unless you initially setup your day for a business only directory, since it is hard to do while driving or on the fly. Since I last posted, I had my phone replaced. The numbers quit lighting up in the dark. It senses if dark or light to save energy and turns on the keyboard lights in the dark. I still stand behind everything I said earlier and my opinions haven't changed. But I will add that playing the golf game included by T-Mobile while waiting in the doctor's office makes one like this phone a little better. The BT800 headset is still the best way to go even after the newer Jabra models have came out. I'm still selling in on eBay when my contract is up with T-Mobile and it is unlocked.
33 of 34 people found the following review helpful:
3.0 out of 5 stars
Good but not as expected,
By
This review is from: TMOBILE POSTPAID MOTOROLA RAZR V3 (Wireless Phone)
Hi,
I am using this phone for last one week. I was very impressed the list of features, but was disappointed to find out many of them are not implemented well. Bluetooth - Cons -You have to dig deep into menu to turn on the bluetooth and once you enable blue tooth there is no way you can take your calls on the phone. In my prev sony T610 I use to get option and I caould even transfer to phone from bluetooth and to phone with just 2 clicks. pros - Blue tooth works fine. Camera - This camera is worst than my T610 which I regarded as marginal. Razr camera is use less as it is very sensitive to light and it does not takes acceptable pics in any light settings. Camera is useless. Menu - Menu is not very intutive but once you know it is good. You have to spend fair amound of time to learn. Search - I use to hate my T610 for it's search and I got the same here. You can search by only first word of name and then you have scroll down unlike other phone where you can type in multiple chars to narrow the search. Phone Book - You cannot enter multiple phone numbers for single contact. You have to create multiple entries for the same person. Due to this you have to record different voice commads for each number of same person unlike T610 where I record only one for each person and then just say Cell/Work/Home appropriately. Looks - I like the looks and screen is excelent. Ring Tone - Best part is that you can use MP3 files as ring tones. Last but not least - Limited memory no expansion slot Conclusion - Don't pay for this phone. If you get it free then you can live with it. Not recomended for people using this phone to do business, for pleasure and style it's good. Hope you all find this review helpfull
32 of 33 people found the following review helpful:
3.0 out of 5 stars
Excellent formfactor, has quality issues and crippled features,
This review is from: TMOBILE POSTPAID MOTOROLA RAZR V3 (Wireless Phone)
If style and the size and design of the phone is your primary
consideration, you will love this phone. If you are techie who wants it to do everything, you will not. The Good: - Super thin and light weight. Can be easily caried around in the font pants pocket. - Large LCD screen (176x220 pixels) - Really cool looking keyboard. Feels good too. - AOL IM Client is a great way to keep in touch with colleages at the office when I'm away. - video recording works on T-Mobile's version. I hear it is disabled in some other carriers. - Bluetooth (BT) works flawlessly. Was able to pull email from my laptop and PDA through the BT dialup networking, and send some pics to use as wallpaper from my PC to the phone using BT file transfer. Also: Discovery by other devices can only be enabled for 60 seconds at a time. I like this feature since it may be more secure that way. Now, the bad: - the earpiece volume is weak. Even at the highest settings I had difficulty hearing the other party while driving. It is fine in normal environments. - If you want to use the email client program on the phone, forget it. T-Mobile has crippled it. You have to use their web browser interface which is painfully slow and awkward. - There is buzzing/static on incoming calls. I exchanged it for another one, and it had the same problem. A little troubleshooting and I discovered it being caused by the bluetooth radio. Turning it off solves the problem. So plan on having to turn bluetooth off when not using it. - TMobile doesn't offer any java games or apps for this model of phone, even though it is capable. You will have to go to 3rd party sites to find java apps(ie games) for this phone. Overall, I like this phone and plan to keep it. The size is the most important feature to me, and I'll tolerate some shortcomings in exchange for portability.
23 of 23 people found the following review helpful:
3.0 out of 5 stars
More about Looks than Substance,
By cn1134 "Cynthia" (Salt Lake City, UT USA) - See all my reviews
This review is from: TMOBILE POSTPAID MOTOROLA RAZR V3 (Wireless Phone)
I wouldn't say this phone is a bad investment - my old cellphone was the C332 from the same maker and the RAZR is definitely several steps up. In general, this is what you should know on the basic level of the V3:
1. Camera can be good if you set it up every time you use it. The default camera setting takes light in at bad angles and makes the picture look really strange. I've setup the camera to underexpose by -1 (go to camera setup menu to do this), and upped the brightness to the second to highest level during usage (camera goes back to normal brightness when you don't use it so you'll have to adjust the brightness again everytime). Quality is most optimal for the V3 this way. Not great like a digital camera, but best for the phone's usage. Video application is a joke. Personally, I'd throw it out if I could in favor of more memory. 2. MP3 player - plays clips but V3 essentially does not have it. No extra memory slot to help you out either. Consider carefully - big music fans (like me) will not like the V3. 3. Handsfree Interface - I'm talking about Bluetooth and Speakerphone here. The phone beeps and flashes a blue light to show Bluetooth is in use, which can be distracting when you want the phone out of sight and mind. V3 also drops Bluetooth occasionally, the technology in the V3 for this is somewhat premature and not all the kinks have been worked out like later Bluetooth phones. *** Speakerphone is fantastic ***! Loud, clear, and will beat your expectations. Earbud that comes with RAZR is also good quality stereo. 4. Office features - Datebook, Alarms, Calculator, Shortcuts Setup, Voice Recorder, Instant Messaging. For such an expensive phone, it's got no currency converter. If you work with foreign currencies - skip the bells and whistles of this phone for something more practical. My biggest quip is for the Datebook - an antiquated software that will not let you edit entries once you've entered it into the calendar. The genius designers of the RAZR decided to skimp on this function because they're not making enough profits already. So once you've entered an appointment date on the calendar, that's it! No more rescheduling can be done! Even my old C332 had a powerfully better datebook than the V3. Voice recorder is very useful - I forget little things like where I park, email passwords, etc. and this feature comes in very handy. I love the shortcuts setup function! Don't have to navigate the menu looking for what I want but can just punch in some numbers after pressing the menu button. Very easy to setup and use. Alarm and calculator functions are just like any other phone. Not great but for figuring out a waiter's tip and alerting you when the parking meter needs change - you'll find it alright. I don't care much for instant messages because the iTAP entry method is too painstakingly long and I'm impatient. Does the RAZR meet the requirements of a phone? Yes. Depending on the service provider in your area, you'll have varying drop calls or not but more than likely no. I've had one call dropped in over a month and only because my friend has been using a cellphone with a non-local number. Other than that, I've been getting very good service. Volume on the receiving end is phenomenal, I've been told, but you'll have to setup the phone on your end by pressing the volume key during a phone call to change it. Call volume WILL NOT CHANGE unless you are on a call. Navigation menu is different for every phone and you'll have to learn it - but you can just setup shortcuts to simplify your life. I love the voice commands function! It does work well but still has some problems because this kind of feature is relatively new for cellphones and needs to have some kinks worked out. Lastly, the battery life is truly amazing on this phone! I get a week's use out of it easy. I charge on Sunday, and Friday night, I've only lost one battery mark. I can go on all week without worrying, even if I use Bluetooth and the internet. Most of all, you will like the feel of the phone - it has a tight sound when it closes. The phone is lightweight and it's length does allow you to talk into it instead of just into surrounding air. The keypads are somewhat noisy when you press it. The reviewer below is right - the user interface is on delay mode and the phone reacts to your entries like an old man about to go senile. The phone feels very comfortable in the hands and its unique design continues to make it stand out. The RAZR is more about form than function. It does fit my needs to some degree (again, the Datebook is a quack). I'm somewhat vain myself, which is why I bought the phone - because of its looks and how well recognized it is. I wanted an EVDO phone but that service won't be coming to my city for several more years. In the meantime, I have no regrets for buying the RAZR and if you can get this phone for free or with a few extra perks (I got a free Bluetooth and minimal service contract), I would recommend the purchase. On the other hand, if some features are critical to you (MP3, Datebook, etc.) then seek a different phone. Thanks for reading. :-)
23 of 23 people found the following review helpful:
4.0 out of 5 stars
Finally, a nice phone for t-mobile,
By Jonathan "reader" (bristol, ri United States) - See all my reviews
This review is from: TMOBILE POSTPAID MOTOROLA RAZR V3 (Wireless Phone)
I was delighted to find out I could have this phone with t-mobile. TM is by far the best deal where I live but so far it's had less than desirable phones. I am very pleased with this phone. The phone isn't exactly small like many reviews claimed but it does fit nicely in a hip pocket. It's very long and wide, but fairly thin. This is my first Bluetooth phone and that feature works very well with a Jabra 250 headset.
Pros *Aesthetically pleasing minimalist design *Top notch voice quality *Top notch reception *Charges with USB mini (can be charged with computer) *Adequate battery life (maybe two days worth of heavy use) *Easy to read both displays *Voice activated dialing works smoothly *Easy to set up Bluetooth (Even non-Motorola) *Mp3 ringers Cons *Really needs an external LED for missed call alerts etc *Phone and Bluetooth headset must be kept on the same side of the body for best sound *Vibrating alert is very faint *The volume and voice-dial buttons are on the wrong end of the phone making them awkward to hit while talking *The phone feels flimsy (I'll try not to drop it) *The phone is a little on the wide side to dial comfortably with my thumb *Same old Motorola interface (not bad, just not great)
26 of 27 people found the following review helpful:
4.0 out of 5 stars
READ MY REVIEW, I'M LOGICAL!,
By
This review is from: TMOBILE POSTPAID MOTOROLA RAZR V3 (Wireless Phone)
Sorry for the lame title, some of the reviews on here are just frustrating. You really have to pick through them to find the honest ones. Let me clear up first, you can't write a decent review the day or day after you get the freakin' cell phone. This is why I have waited a little over a week to write mine.
When you get the phone, you immediately start playing with it, personalizing it, learning how to use it and whatnot. The battery drains that evening and you charge it, and you're still playing with it again all the next day, and you might have to charge it again. Don't come on and write a review saying the thing dies too fast. I did the same thing, but after I was done messing around, the battery now lasts the 4 or so days like it should. That's my first praise of the phone, no problems with the battery life. Next is the problem of signal. I saw a pattern that the people who said they got no signal lived way out west, middle of nowhere generally. I am of the belief that all cell phones made nowadays are of some pretty high technology, good antennas and whatnot. It's most likely a larger percent your carriers services than your phone that decides how good a signal you get. I believe a review I read before getting mine that the Razr will increase the signal to near full when you connect in a call. It does in fact do this, which is interesting. If I have, say, 1 bar of service, right as a call begins to come in, the bars will fill up. Volume: nearly every review which complained about a phone not loud enough was from a person living in New York City! Wear a boom mic headset if it's not good enough for you. The volume is better than any phone I've had before, plus there is an integrated speakerphone, which is nice to finally have. The ringing volume is also exceptional. As many people have said, you don't buy a cell phone to take brilliant digital pictures with. I have a digital camera for that. The only purpose for a cell phone camera is to have pictures of your friends/family for photo ID and to capture rare and sudden events when you don't have a camera with you. Still, it's the best cell camera I've seen, with it's zoom features and large screen. Some have complained about the limited memory. Sure, it could be bigger, but again, it's a cell phone. It's not even one meant to be an mp3 player. But you can have mp3 clips for your ringtones, how many do you need? My only complaint here is that Motorola (or Tmobile?) locked all of the ringtones they included on the phone, which is ridiculous. I have no plans of using them. But I know there are ways to "hack" into it via your computer. Oh well. Bluetooth is a nice feature. I had it on my last phone and used a bluetooth headset for a while. Just not my style. But I did go and by an adapter for my computer. It was very handy and synced up rather easily, and I transferred a few mp3 clips I made to the phone, and afterwards, returned the adapter to Best Buy for a full refund :-P Other things I enjoy about this phone are as follows Design: some complain it's TOO thin and thus somewhat unweildy. Not true. How do you hold a phone anyway, with your entire palm? Not usually, just some of your finger tips. I love the design because I can slip it in my pants pocket or inner jacket pocket and hardly know it's there. As far as the apparent fragility of the phone, well no crap. Be more careful with it, it's not your car keys. It's expensive, it's technology, you can't be reckless with it. Also, I found a neat-looking, tight-fitting silicon skin for the Razr that I ordered (haven't gotten it yet unfortunately). It might be a great accessory to have, keeping the streamline design while protecting it a good bit more. I love the exterior display. Very large for its kind, it displays your inner wallpaper and shows status (battery, signal, time) as well as the photo ID of the incoming caller, message status, etc. The interior display is the best, being so very large. I can't get over the quality and vibrance of it, in all its color. I like how you can customize the functions of the feature buttons in and around the phone. These are the "soft keys" on the top right and left, as well as where each the up, down, left, and right keys of the navigation pad will take you. Also, the keys on the outside sides of the phone. I have changed them to take me to exactly the places I would go often (messages, recent calls, internet, etc). Voice dialing is great, as it is a main feature I look for in a phone. You can just press the outer left button (customizable as well) and say the name. The keypad is also great, I love how it feels and how it lights up as well. No problems here. I enjoy the alarm clock settings of this phone. You can name different alarms and simply go back and enable them when you need them. This works for me, a student, who has to wake up at different times during the week. My only complaint here is that I wish it would display that the alarm is set and for what time on the main screen. Another drawback with the phone I find is the Recent Calls List. Maybe I have just not figured it out quite yet, but it doesn't seem to show me missed calls vs. dialed calls vs. incoming calls. I'd like to see that difference. Overall, this is the best phone I've had (as it should be, I don't think you should go from one phone to a worse one). But some of the reviews on here made me apprehensive about getting it. I've never written a product review, but I thought I should clear up some myths and be honest.
20 of 20 people found the following review helpful:
5.0 out of 5 stars
Great Phone,
By TotumDependeate (Pasadena, CA) - See all my reviews
This review is from: TMOBILE POSTPAID MOTOROLA RAZR V3 (Wireless Phone)
Recently switched from T-Mobile to Cingular just for the Black Razr. The phone is completely worth it, but i'm not completely satisfied with Cingular so far, and it's only been a few weeks. Can't even imagine the rest of the 2 year contract.
Even though they use the same network, T-Mobile connections are clearer. Their customer service is stupendous. Anyways, back to the phone, the phone rocks, and once you flash it you get an extra 8MB space as well Video Recording capability (FYI: RAZR that are branded cingular or T-mobile do not have video recording capability, until you flash the BIOS) If possible try to get a Black Razr with a T-Mobile account, the black one is wayyyy cooler than the silver, and T-mobile is pretty good.
24 of 25 people found the following review helpful:
2.0 out of 5 stars
Amazingly fragile! And Motorola customer service was very insulting,
By Susan K. (Seattle, Washington) - See all my reviews
This review is from: TMOBILE POSTPAID MOTOROLA RAZR V3 (Wireless Phone)
A friend has raved about how robust his RAZR was (throwing, dropping, or submerging it). I'm obviously lacking his RAZR mojo. I broke my second RAZR today - the pink one! My first RAZR fell apart after I dropped it (closed) on the carpet. Afterwards, the left-hand hinge quickly fell apart and the phone separated into two pieces. Not surprisingly, I thought the phone was physically defective. I called Motorola about repair. Their customer service reps basically told me I was lying about the cause. I had to call four times just to get the address of the repair shop. Then the repair shop returned my RAZR to me unrepaired because I had "abused the phone" - even though the phone was completely unscratched. But I still thought this was a swell phone. I thought my first phone had an anomalous defect. I purchased a second phone, and it worked well. My husband gave me a gorgeous pink RAZR for Christmas. I used it the second time today. It was in my jacket pocket for 3 hours as we ate lunch and shopped. I never took my jacket off. At the end of the day, I pulled the phone out of my pocket. The crystal screen has shattered! What the heck is going on here? Albeit a bit late, I've searched the Internet to see if others had this problem. The reviews are mostly positive, but I found a significant number of people have had "freak accidents" similar to mine. And many of those people had to send the phone back repeatedly because the phone kept malfunctioning. Now, I'm a very agreeable phone owner - I'm happy with the RAZR software, the UI, the camera, the Bluetooth in my car, the memory, etc. I think this could be a groovy phone - if it didn't fall apart. I've had incredibly back luck and can't purchase one again. Apology to my husband: I have to commend you for not saying "I told you so." You did warn me several times that this phone had a bad service record, but I didn't care. I had to go for the cool look. Now 2 out of 3 phones have broken. You were right. I was wrong. Let's not speak of this again.
18 of 18 people found the following review helpful:
4.0 out of 5 stars
style with a lil substance,
This review is from: TMOBILE POSTPAID MOTOROLA RAZR V3 (Wireless Phone)
i just recieved my razr for tmobile and here are some quick notes for potential buyers.
pros -this is the best looking phone currently on the market -actually made $25.01 after rebate (price is $124.99 with a $150 rebate) cant believe people paid $500 or so last christmas -awesome speakerphone -volume seems fine on calls (read many complaints on here) -no problem dialing with flat buttons -some cool very loud ringtones already on phone -golf game ready to go as well cons -tmobile razr has video capture (cingulars doesnt) but its only 10 seconds tops and virtually useless -pics from camera are below average at best -internal and external screens become nearly invisible in any sunlight -agree with everyone that phonebook is way outdated (its like buying a new $2000 laptop and then running it with windows 95) -no external led to indicate missed calls or new voicemail well hope this helps. if you can get this phone for free grab it. peace |
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