Customer Reviews

3,636
4.3 out of 5 stars
TOMS Women's Classic Canvas Slip-On,Ash,5 M US
Size: 5 B(M) USColor: AshChange
Price:$46.95 + Free shipping with Amazon Prime
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268 of 281 people found the following review helpful
on October 22, 2013
I'm 35 weeks pregnant and was in need of new shoes since my feet are swollen all the time so I decided to order TOMS. I already have a pair in navy but needed a size bigger so I decided to order from amazon. I'm so disappointed in amazon for working with sellers like Jay's Board Co.
They shipped a dirty old used pair of shoes when I clearly ordered a brand new pair of shoes. The bottom of the shoes are filthy dirty and black marks everywhere. There's stains on the canvas part of the shoes too. I'm obviously going to return them today. But it's just annoying that I have to go through the trouble of returning these because the seller are a bunch of lying crooks! shame on you!
Please DO NOT order from these crooks!!!!

check out these link for pictures if you're interested

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488 of 517 people found the following review helpful
on December 28, 2013
These are FAKE! I have real TOMS which I purchased from the actual TOMS website and I compared a few things. First, the sizing was WAY off. I wear a 7.5 in real TOMS and could barely squeeze my feet into these. Second, there was visible glue hanging out between the canvas and soles of the shoes. Authentic TOMS would never have glue hanging out like that. Third, the stitching was wide, uneven and coming apart. Finally, if you look inside the shoe where your heel should lie, it says TOMS with a ™ sign following, real TOMS have TOMS and the ® sign following. These are clearly fake and Amazon has accepted my request to return. It baffles me as to how this seller is allowed to continue selling these fakes to thousands of people and Amazon is is doing nothing to stop it.
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159 of 171 people found the following review helpful
on January 18, 2014
Bought these in Sept and wore them a couple maybe about 10 to 15 times. By Sept they were already broken in the back from rubbing the floor as I walk. I have several TOMS I've ordered directly from TOMS and have never had this problem. Contacted the company and never once got a response.
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214 of 238 people found the following review helpful
on April 18, 2014
Please be cautious when ordering TOMS from Amazon. The shoes I received were high quality knock offs but here's what gave it away:

- Real TOMS do not have stickers on the soles
- The right and left shoes looked like they were created from two different patterns... the stitching and labels on the heels did not line up
- The Ash color was different from authentic TOMS
- The construction of the foot beds were not right and were nearly a quarter inch wider than the sole on each side
- The font was slightly off
- The stitching was sloppy and thicker than true TOMS
- The material felt cheaper than real TOMS

I learned my lesson. Also, since Amazon is not an authorized seller of TOMS, there is no One for One. A child in need will miss out on a pair of shoes just because you're trying to save a few bucks. FYI, TOMS has a referral program. Introduce a friend and earn store credit when they buy. Trust me... your soul and your wallet will be better off if you go this route.
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152 of 173 people found the following review helpful
on March 31, 2014
I just received my TOMS today, which I ordered through Amazon Fulfillment. They seemed very authentic, and, at first, I was very pleased that I didn't get a fake pair like some of the reviews had warned about. Then I looked at one of the papers that came in the box. It was an invoice sheet for someone, who is not me, for an order placed nearly a year ago. I realized that probably meant that these were a stolen pair of TOMS and the person who ordered them originally never got them. So, I called TOMS and talked to a rep about the invoice. She informed me that Amazon.com is NOT an authorized TOMS seller and that a purchase through Amazon.com is not backed by the TOMS One for One movement. I was very sad to hear this as I was excited to be a part of giving a pair of shoes to a child in need. I had to share my discovery in the hopes that people will read this and stop buying TOMS from Amazon, regardless of the lower price. Is a brand name really so important to us that we would forget the most important reason for buying a pair of TOMS? I, for one, will not be keeping this pair, nor will I buy another from Amazon ever again. I would love to wear these TOMS because they are awesome shoes, but I couldn't do that and be proud of the fact that I let a child go without.
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26 of 26 people found the following review helpful
on March 27, 2015
I received these for Christmas from my fiance, as my previous pair of TOMS, which I'd worn for years, was falling apart. I didn't do my research, and just sent him a link, thinking Amazon would be the easiest option, rather than him going to Nordstrom to pick up a pair. Well, I should have read the reviews, because as others have said, these are clearly fakes. I immediately noticed that the color was not the same shade as my old pair, but thought maybe TOMS had changed the color over the years. Then I wore the shoes ONCE, and both shoes immediately ripped in the back, to the point of the plastic-y piece falling out.

The worst part is, these are exactly the same price as TOMS purchased directly from toms.com, or from any authorized retailer. If I'd paid half the price, I would have expected knockoff quality, but these are terrible quality for the full price of the original! Do yourself a favor and buy these elsewhere!
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76 of 85 people found the following review helpful
on May 13, 2014
I failed to read the helpful reviews and found myself in the same boat. These are NOT REAL TOMS! I have several pairs and thought I would save on shipping! Don't fall for it they are not legit!
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15 of 15 people found the following review helpful
on February 6, 2015
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18 of 22 people found the following review helpful
on June 25, 2014
I was hesitant to order these after reading several reviews about Toms shoes being sold here as knock-offs, frauds. I decided to take a chance as there is free return shipping and my order was amazon fulfilled, sold by shomerica- who has/had good feedback ratings. Anyway, my daughter asked for these shoes for her birthday and I couldn't get them in time from Toms directly. I found them on amazon, sold by many many different sellers- and to lessen the chance of being a fake, I chose to go with a seller that was prime eligible and had free returns. There were 2 sellers, they were not the lowest price sellers. I encourage you to look at the feedback ratings when purchasing an item that says "being sold from xyz company" The two companies that were both being shipped by amazon and prime eligible, one clearly had better feedback. I had my daughter go to a local store and try the shoes on for sizing- as there were many reviews that said to order down a half size, and others said order true to size. Toms itself says order your true size. My daughter wears 6.5 or 7, depending on the shoe style and I couldn't say that one size is more her true size than the other, it's about 50-50. In the store, size 6.5 fit her, that is what I ordered. However, the shoes we received are far to small- she states she can't get her foot into it at all. Aside from the sizing- the shoe itself looked as it should- stitched on logo on the rear of shoe, imprinted logo and sizing inside the shoe bed. I'm surprised they don't fit, so there is a chance they are fakes, but if so- they are very very good and you can not tell upon visual inspection. I am returning for a size 7, which will hopefully fit. Fingers crossed.
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5 of 5 people found the following review helpful
on February 22, 2013
Never thought I'd buy Toms. Thought it was too trendy and we all remember the crocs trend. Anyway I caved in afterfriends told me how comfortable they were. And they are. Love them.
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