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120 people found this helpful
Overseas non skilled tech support really lets this company down
on January 21, 2015
2nd TP-LINK I have tried. This time I bought the warranty so I got to send it back after one month.
I am not a genius, but I can set up a home network.
We spent hours on the phone with some nice ladies from China, who I could not quite understand because of their soft spoken English. They tried to help, yet in the end I figured out that this router would not hook up to the Mac unless I got rid of the N setting, so B/G. Slower. All phones, both Apple and Android, and Apple TV and printers all worked with full speed wireless. Not a big deal.
But after a little over a month no speed at all, reboot. full speed for a few secs. then less than 28.8