No commitment to quality can ever succeed without applying the principles of Total Quality Management (TQM) to the purchasing function. That's the premise of this informative and practical book, which shows managers why the end quality of any product or service is critically dependent on quality in the purchasing function, and what they can do to enhance it. TQM for Purchasing Management is essential reading for all purchasing managers, many of whom could suddenly find themselves in a new position of responsibility and opportunity, faced with make-or-break decisions that affect both upstream suppliers and downstream "internal customers." It details why total quality within purchasing is so critical, lays out a proven seven-step process for applying TQM to purchasing, and examines other top companies that have done it successfully - all supplemented with appendixes on quality tools and measurement techniques.
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Front Cover | Front Flap | Table of Contents | First Pages | Index | Back Flap | Back Cover | Surprise Me!
Inside This Book
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First Sentence:
TQM is destined to become one of the most frequently used acronyms of the 1990s. Read the first page Key Phrases - Statistically Improbable Phrases (SIPs): (learn more)
supplier quality results, purchasing model, purchasing strategies, involving suppliers, supplier base, supplier partnerships, purchasing professionals, supplier certification, benchmarking partners, operating people, benchmarking activity, supplier involvement, quality table Key Phrases - Capitalized Phrases (CAPs): (learn more)
Malcolm Baldrige Award, United States, Voice of the Customer, Determining Training Needs, Quality Function Deployment, Texas Instruments, Department of Defense New!
Books on Related Topics | Concordance | Text Stats Browse Sample Pages:
Front Cover | Front Flap | Table of Contents | First Pages | Index | Back Flap | Back Cover | Surprise Me!
TQM is destined to become one of the most frequently used acronyms of the 1990s. Read the first page Key Phrases - Statistically Improbable Phrases (SIPs): (learn more)
supplier quality results, purchasing model, purchasing strategies, involving suppliers, supplier base, supplier partnerships, purchasing professionals, supplier certification, benchmarking partners, operating people, benchmarking activity, supplier involvement, quality table Key Phrases - Capitalized Phrases (CAPs): (learn more)
Malcolm Baldrige Award, United States, Voice of the Customer, Determining Training Needs, Quality Function Deployment, Texas Instruments, Department of Defense New!
Books on Related Topics | Concordance | Text Stats Browse Sample Pages:
Front Cover | Front Flap | Table of Contents | First Pages | Index | Back Flap | Back Cover | Surprise Me!
Citations (learn more)
This book cites 14
books:
See all 14 books this book cites
- Quality Is Free: The Art of Making Quality Certain: How to Manage Quality - So That It Becomes A Source of Profit for Your Business by Philip B. Crosby on page 151, and Back Matter
- Total Quality Management by John S. Oakland in Back Matter
- Buying Quality by Ross H. Johnson in Back Matter
- Leading the Way: v. 1 by M.R. Thompson in Back Matter
- QFD: Quality Function Deployment - Integrating Customer Requirements into Product Design by Yoji Akao on page 76
See all 14 books this book cites
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