Customer Reviews

TRENDnet 2-Port PS/2/USB KVM Switch Kit w/ Audio (Includes 2x KVM Cables)

5 star:		(3)
4 star:		(1)
3 star:		(0)
2 star:		(1)
1 star:		(2)

 

 

I wouldn't buy anything from this company. They have the worst customer service I have ever seen. I got the product working (despite the unbelieveably poor documentation), but the output on my monitor showed ghosting and poor image quality. I called them and after waiting almost an hour on hold they said "swap the cables and call us back". At least that's what I think he said --- he barely spoke English. I tried their recommendation and it made no difference. Called them back and they said the product was defective after asking me 8 or 9 completely rediculous questions. Said I should ship it back to them (at MY cost) and they would ship me a new one in "a few weeks"! I told them I didn't think that was a very good policy (I'd only had the product 2 days), and that if that was their policy I wouldn't buy their products. They said "Your Choice, goodbye". That was it. Well I DO have a choice and you do too!

Reliable. The button for switching from one PC to the other works without problems. Previously I had a IOGear MiniView. Pressing the switch button correctly was an art one had to master.

For me the separate button for switching USB connections is a blessing. If one computer is in the middle of printing, I can swich to the other without disrupting it.

I am most pleased with this switch - it works as advertised. Am using it to switch between a Dell XPS 500T (P3) and a Dell 4600 (P4). Monitor is a Samsung 790DF.

Equipment is installed in a standard computer workstation (with one system unit placed adjacent to the workstation). Cables were "just" long enough (could have used another foot).

Switch did not work with my Samsung 191T monitor. Customer service people were slow to respond and were not helpful.

I purchased this unit 1month ago and I am very satisfied.
The only problem is when I setting 2nd computer this unit doesn't configure mouse and key board but later after I play little time it works well. after that everything is great and very comfortable and this audio support is great and price is pretty good too. I strongly recommend this unit for who have 2 computer with one monitor. ^^

Despite some hurdles I had getting this KVM working I'm overall pleased. It works good and I haven't noticed any mouse or keyboard lag while using a USB keyboard/mouse. A nice side effect of this KVM is it combines the keyboard/mouse into a single USB interface. This means that I now have one USB cable connected to my computers for a keybord/mouse instead of 2. This saves me an extra USB port. For those that have a PS/2 keyboard and mouse this KVM will emulate USB (convert); therefore you can use a PC keyboard/mouse with a Mac. My only real grip with this device is inability to switch between computers using Hotkeys while using a USB keyboard. This isn't necessarily a deal breaker for me because I wanted a button on the KVM for switching, but it would be nice if it supported both.

Product was missing AC adapter...couldn't even plug it in. After hassling with it and trying to rummage around to find an AC adapter to work with it, I gave up and packaged it up and returned it. Instructions and documentation are horrible. Would not recommend this product.