Top critical review
9 people found this helpful
Very good camera, awful service
on January 9, 2008
The camera works very well and the picture is clear. As daylight leaves the picture quality diminishes rapidly. Very good light is required. The problem with Trendnet is the service. I needed to configure my computer and router. It took 1-2 days every time I wanted to speak with someone and if I had to speak tho an agent a second time there was another 1-2 day wait. I am not a tech person and remote access required several settings to be correct. It took me over week to get enough support to get the cameras to work as described. The product manuals assume a certain level of knowledge that I would suspect the average camera installer doesn't have.