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Most Helpful Customer Reviews
228 of 228 people found the following review helpful:
1.0 out of 5 stars
Watch out for LIFETIME SERVICE GUARANTEE,
By
This review is from: TV Ears 2.3 MHZ Wireless Headset System with 10 Replacement Ear Tips (Electronics)
Have had TV Ears for 7 months until they failed completely. I called their 800 number to see how the LIFETIME SERVICE GUARANTEE (listed boldly on their packaging) worked. Boy, was I disappointed to find that they only Warrant the device for 90-days (almost a Lifetime??). After the 90-days, you pay freight to ship it back to them AND they charge you between $35 and $59 to repair or replace the unit. Isn't that a coincidence - very close to the cost of buying a brand new unit. When I gently challenged their LIFETIME SERVICE GUARANTEE, the service rep got very snippy with me. It's a good product, but I have to downgrade it significantly for a very bad warranty policy. If you've experienced this problem, do a review and maybe they'll see the need to "get real" and support their Premium Priced product with a reasonable warranty.
106 of 106 people found the following review helpful:
4.0 out of 5 stars
Good Wireless Option,
By Bob's Opinion (SoCal) - See all my reviews
This review is from: TV Ears 2.3 MHZ Wireless Headset System with 10 Replacement Ear Tips (Electronics)
Here is a quick look at my experience:
Price: Excellent Sound Quality: Good Sound Clarity: Excellent Ease of Use: Excellent Comfort: Between Good and Excellent Would I recommend these to my friends and family?: Absolutely If you want a bit more detail you can read further. I bought other more expensive products and have been very dissatisfied, especially for the price I paid for one pair. The Sennheiser RS 130 Wireless Surround Sound Headphones...I paid $180 and they sound awful. I also had a pair of Rocketfish RF-WHP01 - Headphones ( ear-cup ) - wireless - radio - black and they were the most uncomfortable headphones I've ever worn. The ear cups were so small that only a child could fit their ear inside. So far, these TV Ears are great. The sound isn't the greatest as far as quality goes (meaning there isn't anything spectacular like dolby, SRS, or imitation surround or 3D sound), but the sound clarity is excellent. They claim to be noise canceling and I think they do that very well. I also don't experience any of the interference I did with the other headphones. I have a cordless phone and a baby monitor on the nightstand next to my bed and these TV Ear's are not affected by them at all (unlike the other aforementioned products). I was a little worried that the IR (Infrared) wouldn't be as good as as the RF (Radio Frequency), but I've been pleasantly surprised. They actually pick up and maintain the signal with more ease than with the RF on the other headphones. I was also somewhat apprehensive of having them hang in below my chin, rather than going over my head, but again I've been pleasantly surprised. I use these primarily to lay in bed and watch TV/Movies while my wife is sleeping. I have more range of movement with the TV Ears than I did with the over-the-head headphones. I can actually lay on my side a little bit, whereas with the other kind I couldn't at all. What's left to say other than, "I just like these headphones." It's a good quality product at a good price; you can't go wrong with that.
125 of 129 people found the following review helpful:
1.0 out of 5 stars
May not work on digital TV's,
By EYEDRZ (Western NY) - See all my reviews
Amazon Verified Purchase(What's this?)
This review is from: TV Ears 2.3 MHZ Wireless Headset System with 10 Replacement Ear Tips (Electronics)
I purchased these from the Medicine Shoppe through Amazon, only to find that the product does not work on my 2 digital TVs. When I contacted the manufacturer directly, I was told that TV Ears may not work with newer digital TVs. So I called the vendor. Pressing "1" for Customer Service sent me to a fax machine (twice). So I left a voice mail one week ago but still have not heard from them. I am hoping Amazon will not let me down. Their service up to this point has been impeccable.
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