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  • Tale of Two Cities: Circuit City Story
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Tale of Two Cities: Circuit City Story


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Editorial Reviews


Special Features

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Product Details

  • Format: Multiple Formats, Color, NTSC
  • Language: English
  • Region: Region 1 (U.S. and Canada only. Read more about DVD formats.)
  • Number of discs: 2
  • Rated: NR (Not Rated)
  • Studio: Wulfteam Productions
  • DVD Release Date: July 12, 2011
  • Run Time: 95 minutes
  • Average Customer Review: 4.6 out of 5 stars  See all reviews (30 customer reviews)
  • ASIN: B004LYKOIY
  • Amazon Best Sellers Rank: #146,762 in Movies & TV (See Top 100 in Movies & TV)

Customer Reviews

4.6 out of 5 stars
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Most Helpful Customer Reviews

10 of 10 people found the following review helpful By Brian Keller on February 16, 2011
Format: DVD
A sixty year old, multi-billion dollar retailer that employed over 40,000 at one time and helped America embrace the VCR and DVD player, disappears. This story will help loyal customers remember why they shopped there, will remind loyal employees why they worked there, and help today's business person understand that success versus failure are balanced on a knife edge. Tom Wulf's documentary looks at the human side of a once great company that suddenly disappeared and shows that it took just much less time to fail than it did to reach success. Old pictures, video clips and interviews with the people who were there weave a rich tapestry that shows all successful companies are made up of people that care to do a great job.
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7 of 7 people found the following review helpful By J. Campbell on February 15, 2011
Format: DVD
Whether you are a former employee or business student, this documentary is a wonderful, heartfelt story of how Sam Wurtzel built a billion dollar company from an entrepreneurial dream during the dawn of the age of television. The story takes us from the early days of WARDS TV up through the triumphs and tribulations of the Circuit City superstore empire. Many Circuit City employees gave their impressions of both the positive and negative aspects of the company over the decades. Those local to the Richmond, VA area will be able to relive the days of Circuit City and what the store meant to the economy and the people involved with the company's success. Filmmaker Tom Wulf has done an excellent job producing this documentary. For more background information, visit [...]
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4 of 4 people found the following review helpful By Barry on February 18, 2011
Format: DVD
Tom Wulf did an excellent job on this documentary on Circuit City. It was very interesting, especially learning the early history of the company. Companies today should watch and learn! I worked for the company for over 17 years - came in during the high times and it was sad to watch the company go down. Too bad it all had to come to an end.
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4 of 4 people found the following review helpful By Deborah Edwards on February 15, 2011
Format: DVD Verified Purchase
I worked for Circuit City HQ, and before I worked for the company I purchased electronics from it faithfully. This story provides a clear and honest look at how Great becomes Failure. There are lessons to be learned here! If you run a company and are riding high, watch this video! Failure follows Success if you are not perpetually on guard!
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3 of 3 people found the following review helpful By J. Nisley on April 5, 2011
Format: DVD Verified Purchase
I was thoroughly impressed by the well-researched, well-documented story of the rise and fall of an electronics retailer that had been a part of my life and recipient of my business for many years before it started to decline. Although I had some opinions as to why Circuit City was losing business through my perspective as a consumer, A Tale of Two Cities delves into the actions at the executive and store level that led to and precipitated the company's bankruptcy. The story is told through interviews with men and women who witnessed the fall of Circuit City from the inside, and it is their insight that makes this such a powerful documentary. The interviews are supplemented with photographs, advertisements, and commercials, which add much to the film.

As a graduate of business school, I agree that A Tale of Two Cities is an important case study for anyone considering starting a business or climbing the corporate ladder of an existing firm. I also believe it serves as a more general warning, however, about the danger of hubris and failure to pay attention to and adapt to one's environment.
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2 of 2 people found the following review helpful By Brian Field on March 1, 2011
Format: DVD Verified Purchase
Tom Wulf could have taken the easy path by focusing on why Circuit City failed. Instead, he unfolds a compelling narrative history of the company and stresses what the founders and core executive team did correctly that made Circuit City one of the most successful retailers in the last half of the 20th Century. Doing so suggests that the executive missteps of the company's final decade were as tragic as they were avoidable. While the interviews with past employees could have ended up as merely a vehicle for complaints, each associate offers an emotional yet carefully reasoned critique of what was witnessed. They stand in testimony to the folly of just plain bad decision making and of pandering to perceptions about how Wall Street "might' react while diluting the company culture that made Circuit City great in the first place. You will take away not a feeling of anger but a real sense of loss. Alan Wurtzel, the founder's son and a former Circuit City CEO himself, plays the Shelby Foote role by providing necessary insight into the key decisions (strategic and ethical) that made his company a great place to shop as well as a great place to work, learn and grow. Mandatory viewing and a cautionary tale for all strategic planners and executive decision makers, regardless of your industry.
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2 of 2 people found the following review helpful By Vensik on February 23, 2011
Format: DVD
This documentary is an excellent story of how a company oriented toward providing the best customer service no matter what can grow to be the giant that Circuit City was in its day. The focus and drive of the people interviewed throughout shows the passion they had for working with people to achieve something great, unfortunately it also shows how quickly the bad decisions of a few can bring a good company to its knees.

The tale of Circuit City lives on in this documentary, and it a must see for business leaders, management, and entreprenuers alike.

Casey
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