"I'd like to buy the Internet. Can you tell me how much it costs?" "Do you have WordPerfect for Gameboy?" "Isn't there a manual for this mouse pad?" They reformat disks...with scissors. They point to File...with their fingers. They try to get online...without a modem. They're the Users--everyday people whose computer-related problems baffle, bewilder, and entertain tech-support staffers around the world. These hilarious true stories prove that technology can turn even college professors and top executives into babbling fools--and, once and for all, settles the question: "Which is better--hardware or software?"
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Most Helpful Customer Reviews
2 of 2 people found the following review helpful:
5.0 out of 5 stars
Funny As Hell.,
By A Customer
This review is from: Tales from tech line (Paperback)
This is a great book. For anyone out there who is a tech, or technical support, its just another day at work, without the normal boring stuff. You have to get it.
2 of 2 people found the following review helpful:
4.0 out of 5 stars
Great gift for a geek,
By A Customer
This review is from: Tales from tech line (Paperback)
As a person who does tech support, I really enjoyed reading some of the stories I have not seen passed around via e-mail...
2 of 2 people found the following review helpful:
5.0 out of 5 stars
This is one of the funniest computer books I have ever read.,
By A Customer
This review is from: Tales from tech line (Paperback)
I have worked in tech support, and I know how very true these stories are. I have heard so many of them, circulated by e-mail, or told over lunch. But I really enjoyed having them collected into one big book. If you have anything to do with supporting users, or if you ever feel stupid as a user, read this book. It will make you laugh, and make you realise that even your silliest mistakes pale in comparision to some others'.
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