4 of 4 people found the following review helpful:
5.0 out of 5 stars
A positive approach to communications in all aspects of life, July 17, 1999
By A Customer
This review is from: Talk is Not Cheap!: Saving the High Costs of Misunderstandings at Work and Home (Paperback)
The book, "Talk is NOT Cheap", gives the reader valuable tools and ideas on how to positively affect interpersonal relationships with the people that one deals with on a daily basis. It touches all the bases. The reader is led through the process of understanding how communication works and is also provided with techniques that can be used in every day life, whether at home, on the job, or anywhere else that interaction takes place. This book is one that needs to be placed within easy reach because it can be used and should be referred to often. As it mentions on the back cover, this book is definitely a "powerful tool kit".
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3 of 4 people found the following review helpful:
5.0 out of 5 stars
Offers permanent and positive change in relationships!, July 8, 1999
By A Customer
This review is from: Talk is Not Cheap!: Saving the High Costs of Misunderstandings at Work and Home (Paperback)
I have had many people to contact me after reading this book to say how helpful it was in their business and personal life. Specifically, it gives examples of how to apply the skills such as listening. Reduce defensivenss in others and positively improve your attitude at the same time. Learn to treat other people the way they want to be treated; not the way you want to be treated. We're all a little different which is what makes us special. A must read for managers, parents, and those who seek to improve relationships.
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