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Talk at Work: Interaction in Institutional Settings (Studies in Interactional Sociolinguistics) [Paperback]

Paul Drew (Editor), John Heritage (Editor)
5.0 out of 5 stars  See all reviews (1 customer review)

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Book Description

February 26, 1993 0521376335 978-0521376334
Talk at Work is a major collection of studies of language and interaction in a wide variety of institutional and workplace settings, including doctor-patient consultations, legal hearings, mass media, job interviews, visits by health visitors, psychiatric interviews, and calls to emergency services. A theoretical overview of the distinctive contribution made by conversation analysis to our understanding of talk in institutional contexts is followed by reports of the contributors' original empirical research.

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Talk at Work: Interaction in Institutional Settings (Studies in Interactional Sociolinguistics) + Talk in Action: Interactions, Identities, and Institutions (Language in Society) + Sequence Organization in Interaction: Volume 1: A Primer in Conversation Analysis
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Editorial Reviews

Review

"This impressive collection of papers insightfully examines how work is accomplished through talk in various settings....the separate articles have a coherence and consistent analytic focus that is unusual in a collection of separately authored essays....With a strong comparative framework tied to illuminating analysis of how language is itself the primordial locus for human social organization, this collection more than lives up to its goal of describing 'how particular institutions are enacted and lived through as accountable patterns of meaning, inference and action.' Talk at work would make an excellent reader for a course on institutional discourse, and would also serve well as an introduction to current research in the field of conversation analysis.' Language in Society

Book Description

A major collection of studies of language and interaction in a variety of institutional and workplace settings, includes doctor-patient consultations, legal hearings, mass media, job interviews, etc.

Product Details

  • Paperback: 596 pages
  • Publisher: Cambridge University Press (February 26, 1993)
  • Language: English
  • ISBN-10: 0521376335
  • ISBN-13: 978-0521376334
  • Product Dimensions: 8.2 x 5.6 x 1.5 inches
  • Shipping Weight: 1.7 pounds (View shipping rates and policies)
  • Average Customer Review: 5.0 out of 5 stars  See all reviews (1 customer review)
  • Amazon Best Sellers Rank: #383,724 in Books (See Top 100 in Books)

 

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5.0 out of 5 stars "Talk at Work" & "Talk AS work", April 23, 2002
This review is from: Talk at Work: Interaction in Institutional Settings (Studies in Interactional Sociolinguistics) (Paperback)
This volume collects an excellent set of papers, each concerned with explicating the ways that people, through talk-in-interaction, do institutional work, (and thereby also 'do' or 'achieve' institutions as stable settings). The papers in this volume were written by leaders in the field of conversation analysis, including: Max Atkinson, Jorg Bergman, Graham Button, Steve Clayman, Paul Drew, John Heritage, Gail Jefferson, Douglas Maynard, Emanuel Schegloff, & Don Zimmerman. This book should be read by every serious social scientist.
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Inside This Book (learn more)
First Sentence:
This book is a collection of studies of social interaction and language use in a variety of institutional contexts. Read the first page
Key Phrases - Statistically Improbable Phrases (SIPs): (learn more)
thuh state, unmarked acknowledgments, unmediated disagreement, thuh government, neutralistic posture, diagnostic news delivery, neutralistic stance, interrogative series, institutionalized footing, dispatch package, footing shift, antecedent assertion, sequential opportunity, procedural consequentiality, advice recipient, institutional talk, advice sequences, disagreement sequences, troubles teller, focusing inquiry, courtroom examination, maximal property, sequential practices, candidate patient, acknowledgment tokens
Key Phrases - Capitalized Phrases (CAPs): (learn more)
Lane County, John Heritage, Small Claims Court, Central County, United States, Paul Drew, South Africa, Simplified Transcript, Vice President, British Leyland, Christian Heath, Mister Edwards, White House, Doctor Hollmann, Gail Jefferson, Madam Chairman, Mister Carpenter, Ambassador Hotel, City Pub, David Greatbatch, Denis Healey, Harvey Sacks, Jay Atlas, Mid City, African National Congress
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