Yea same here. I even emailed them on the day and saw the promo while still active (have had the preorder more than a year). They sent me back a generic pre-order price guarantee response. I've had to fight them the last two times to honor their own policies, last time being to return shoes with the free returns/ exchange for size and them wanting to charge me new higher price.
They didnt honor the pre-order price guarantee? It pretty explicitly states that they are supposed to. I just want to know because I'm contacting them tomorrow about it myself; I've had the order in here for a while.
I'm guessing something had been up with the pre-order system lately, which affected price changes and refunds. My order automatically updated to $18.99 ($19.99 plus the Quick Pick discount) today, in addition to getting a refund email for a blu-ray that showed up last Tuesday when I usually get those emails the day after release.
The "Free shipping" will no longer apply because it is below the threshold for the amount required for it. I know back when it was called Free Super Saver Shipping, it required at least $25 to qualify. Not sure what it is now, as I have prime, so the option doesn't show up for me.
I guess. I want to do that but that why I ask can I still fight it. Price is long gone. Hoping someone post a screenshot for me to use. I can try without one but would probably go through easily with one.