Industrial-Sized Deals TextBTS15 Shop Women's Handbags Learn more nav_sap_SWP_6M_fly_beacon $5 Albums Fire TV Stick Subscribe & Save Find the Best Purina Pro Plan for Your Pet Shop Popular Services tmnt tmnt tmnt  Amazon Echo Starting at $99 Kindle Voyage Metal Gear Solid 5 Gear Up for Football Deal of the Day
Sams Teach Yourself Microsoft Dynamics CRM 2011 in 24 Hours and over one million other books are available for Amazon Kindle. Learn more

Sams Teach Yourself Microsoft Dynamics CRM 2011 in 24 Hours 1st Edition

1 customer review
ISBN-13: 075-2063335376
ISBN-10: 0672335379
Why is ISBN important?
ISBN
This bar-code number lets you verify that you're getting exactly the right version or edition of a book. The 13-digit and 10-digit formats both work.
Scan an ISBN with your phone
Use the Amazon App to scan ISBNs and compare prices.
Have one to sell? Sell on Amazon
Buy used
$3.62
Buy new
$30.68
More Buying Choices
27 New from $18.65 17 Used from $3.62
Free Two-Day Shipping for College Students with Amazon Student Free%20Two-Day%20Shipping%20for%20College%20Students%20with%20Amazon%20Student


InterDesign Brand Store Awareness Rent Textbooks
$30.68 FREE Shipping on orders over $35. Temporarily out of stock. Order now and we'll deliver when available. We'll e-mail you with an estimated delivery date as soon as we have more information. Your account will only be charged when we ship the item. Ships from and sold by Amazon.com. Gift-wrap available.

Frequently Bought Together

Sams Teach Yourself Microsoft Dynamics CRM 2011 in 24 Hours + Microsoft Dynamics CRM 2011 Step by Step + Microsoft Dynamics CRM 2011 Administration Bible
Price for all three: $73.38

Some of these items ship sooner than the others.

Buy the selected items together

Editorial Reviews

About the Author

Anne Stanton started her career in the 1980s, as a programmer working with ancient languages such as Fortran 77, Basic, Turbo Pascal, and Cobol. She then built out her expertise as a master of software applications, consulting, marketing, sales, social media, and grassroots marketing and customer relations. Anne has spent 27 years working with technology and is still passionate about all that it can do to help businesses achieve efficiency and growth. Her most recent focus has been working with the Microsoft Dynamics xRM platform and Microsoft Dynamics CRM software. She was awarded the seventh Microsoft MVP for CRM and has a long-running blog (www.crmlady.com) and Twitter feed (crmlady) on the subject. She has worked with Microsoft Dynamics CRM as a customer, partner practice leader, consultant, and enterprise user since version 1.2, released in 2004.

NO_CONTENT_IN_FEATURE


Best Books of the Month
Best Books of the Month
Want to know our Editors' picks for the best books of the month? Browse Best Books of the Month, featuring our favorite new books in more than a dozen categories.

Product Details

  • Series: Sams Teach Yourself
  • Paperback: 528 pages
  • Publisher: Sams Publishing; 1 edition (January 30, 2012)
  • Language: English
  • ISBN-10: 0672335379
  • ISBN-13: 978-0672335372
  • Product Dimensions: 7 x 1.1 x 9 inches
  • Shipping Weight: 1.8 pounds (View shipping rates and policies)
  • Average Customer Review: 3.0 out of 5 stars  See all reviews (1 customer review)
  • Amazon Best Sellers Rank: #1,273,666 in Books (See Top 100 in Books)

More About the Author

Anne Stanton lives in the Upper Valley of VT/NH. She is an avid gardener, reader, tweeter and blogger. In her spare time Anne does what she can to help others by sharing what she learns along the road of life, as information shared is information gained! Anne has a life long passion for technology, starting in the basement rooms of the University of Maryland at the side of her mother as she tackled a masters and doctorate in statistics and she loves to help leverage technology to solve real world problems.

Customer Reviews

5 star
0%
4 star
0%
3 star
100%
2 star
0%
1 star
0%
See the customer review
Share your thoughts with other customers

Most Helpful Customer Reviews

4 of 4 people found the following review helpful By Antonio on December 4, 2012
Format: Paperback
I've only read about half of this book so far, so take my impressions with a grain of salt. This is a reasonable overview of Dynamics CRM 2011. The discussion is quite clear and you get an idea about the functionality of CRM 2011 and how to perform various tasks. I have no complaints about the quality of the author's explanations.

There were some areas I wasn't really satisfied with though. Firstly the author is a bit of cheerleader for the product. I find that annoying in technical books. Another area of complaint is that the book isn't detailed enough. Rival books such as Snyder's Microsoft Dynamics CRM 2011 Step by Step have superior instructions and more detailed walk throughs on how to accomplish certain tasks. I prefer books that have a more hands on tutorial approach, otherwise I don't absorb the information

In summary then this book is a clear introduction to Dynamics CRM 2011, but only an overview. Most topics are only covered relatively briefly. If you want more detailed step by step instructions look elsewhere. Also this is definitely not a book for developers looking to extend CRM 2011.
Comment Was this review helpful to you? Yes No Sending feedback...
Thank you for your feedback. If this review is inappropriate, please let us know.
Sorry, we failed to record your vote. Please try again

Want to discover more products? Check out this page to see more: crm magazine