The book breaks down the coach's role into functions and tasks, providing guidelines for successfully performing each, including how to: understand exactly what SDWTs do; make the transition from supervisor to coach; build essential skills needed by team coaches; and coach a team to self-manage its work and its members. It also reveals tried-and-tested practices used in organizations such as Titeflex, GE, Motorola, Texas Instruments, Bell Atlantic and Northern Telecom. Donna Deeprose is the author of "How to Recognize and Reward Employees".
