The Team Handbook Third Edition [Spiral-bound]

Peter R Scholtes (Author), Brian L. Joiner (Author), Barbara J Streibel (Author)

Book Description

ISBN-10: 1884731260 | ISBN-13: 978-1884731266 | Publication Date: March 24, 2003 | Edition: 3rd

This updated best-selling, comprehensive resource book provides everything you need to create high performing teams. In addition, book purchasers will be able to download electronic versions of forms and templates found in the book for use within their organization! The third edition provides information on the context teams need to be successful. Organizations using teams to improve efficiency and better serve customers will find information on how to start quality initiatives such as Six Sigma or Lean. New information on different types of teams, and new tools and strategies for leading change are covered as well. Several new tools have been added to help teams work well together: affinity diagrams, prioritization matrixes, effort/impact grids, new planning tools, and additional information on effective presentations. The Team Handbook Third Edition contains a brief description of the Six Sigma improvement method DMAIC, and highlights the methods and strategies that are useful in Lean. Also included is a new strategy for using designed experiments to identify and control sources of process variation. The book includes tools and techniques that go beyond the basics such as creativity tools, force-field analysis, and information to help leaders manage project pipelines.

Editorial Reviews

Review

Builds on information learned in the first editions by introducing new tools and skills for teams working to improve quality. -- Jackie Mead, Director of Quality Improvement Education, Intermountain Health Care, March 2003

Read this book cover to cover once; you will reference it over and over forever. -- Eugene Taylor, Industrial Engineer, Boeing Navigator

Excerpt. © Reprinted by permission. All rights reserved.

From Chapter 1: What has to be in place for teams to work well, key elements of a successful business strategy, and teams and organizational change. --This text refers to an out of print or unavailable edition of this title.

Product Details

• Spiral-bound: 400 pages
• Publisher: Oriel Inc; 3rd edition (March 24, 2003)
• Language: English
• ISBN-10: 1884731260
• ISBN-13: 978-1884731266
• Product Dimensions: 9.4 x 9 x 1.7 inches
• Shipping Weight: 2.2 pounds (View shipping rates and policies)
• Average Customer Review: 4.5 out of 5 stars  See all reviews (24 customer reviews)
• Amazon Best Sellers Rank: #37,327 in Books (See Top 100 in Books)

Customer Reviews

Most Helpful Customer Reviews

4 of 4 people found the following review helpful:

5.0 out of 5 stars A must read for project managers!!, October 30, 1998

By 

[e-mail] (Cleveland, Ohio) - See all my reviews

This review is from: The Team Handbook (Spiral-bound)

One of my colleagues has this book and since it spends more time on my desk than his, I thought I should order my own. A tremendous resource for project managers. It is primarly, though not entirely, devoted to the 'soft side' of project management. Especially useful in working with cross functional teams. You will refer to it constantly!

7 of 9 people found the following review helpful:

5.0 out of 5 stars A True Guide for Working in a Team Based Environment, August 31, 1999

By A Customer

This review is from: The Team Handbook (Spiral-bound)

With all the dynamics that take place in a team based environment, this book has come to my aid on several occasions, it's the best tool I have in resolving complex team issues.

2 of 2 people found the following review helpful:

5.0 out of 5 stars Practical and Resourceful, June 1, 2006

By 

Vanessa (California) - See all my reviews

This review is from: The Team Handbook Third Edition (Spiral-bound)

Outline for each chapter is well laid out, easy to understand, very practical and informative. Provides effective techniques and tools to solve team project problems. A good resource for team project leaders.