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Teaming: How Organizations Learn, Innovate, and Compete in the Knowledge Economy Hardcover – August 26, 2014
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Top Customer Reviews
Organizations must learn by teaming.
She provides leaders a clear understanding of how individual and organizational psychology, the reality of hierarchical status, cultural differences, and distance can and do separate team members which can prevent successful teaming. Leaders can close these gaps by understanding the existence of these obstacles and by adapting their leadership style to support and facilitate teaming successfully. She demonstrates the challenges as well as the solutions where teaming has gone well and not so well (the "impossible" rescue of miners in Chile and space shuttle Columbia tragedy) with numerous case studies and insights.
Professor Edmondson also notes that leaders must also thoughtfully identify where the challenges they face fit on the Process Knowledge Spectrum (routine, complex, or innovation). Routine operations could be a car manufacturing plant where outcomes and certainty are known. At the other extreme, innovation operations, like an academic research lab, the outcomes and certainty are quite unknown. Although the teaming framework applies, the leader's specific behaviors and actions change. Having excellent outcomes and teaming necessitates matching the right approach to the correct operation.
Interestingly to maximize learning, conflict and failure are necessary for teaming to be successful.Read more ›
Edmonson explains how to achieve major strategic objectives, such as these discussed in the first chapter:
o Formulating a new way of thinking about new ways to team (viewed as a verb)
o Organizing to execute
o Learning to team and teaming to learn
o Establishing the process knowledge spectrum
o Formulating new ways of thinking about new ways to lead
Edmonson's approach in each of the eight chapters is to identify, briefly, the "what" of some dimension or component of teaming and then devote most of her (and her reader's) attention to "how" to make it happen. She also makes skillful use of two reader-friendly devices at the conclusion of each chapter: "Leadership Summary" and "Lessons and Actions.Read more ›
Basing her conclusions on decades of research in organizations as diverse as hospitals, government agencies, and Fortune 100 firms, Edmondson writes about "the right leadership mindset to optimize outcomes" - work environments that are organized for learning, in which the fear factor has been removed and employees are encouraged to experiment and take reasonable risks, resulting in increased innovation. She explains, "This way of working allows employees to grow personally and professionally" and also leads to mission success.
Professor Edmondson explores the social and cognitive barriers to teaming, drawing on bodies of psychological research. She then distills her findings into remarkably practical advice for the reader.
For example, there is an entire chapter devoted to "the power of framing" - "a crucial leadership action for enrolling people in any substantial behavior change" - followed by another that is entitled, "Making it Safe to Team." Here we learn about the role of leaders in creating a psychologically safe environment, which research shows delivers the following crucial benefits: "...Read more ›
Most Recent Customer Reviews
Bravo! This is a wonderful book for anyone who is interested changing organizations, or the world at large! Read morePublished 1 month ago by M. Cramer
Excellent book. Bought it for a class, but very satisfied with the purchase. Definitely a book to have, career wise, to add to your library as a source and reference.Published 5 months ago by Hazelwom
This is a great book, with a wealth of ideas supported by research and qualitative and quantitative data sources in what otherwise many companies, especially technology companies,... Read morePublished 5 months ago by Tarang
This book was a great disappointment. It took a handful of simple concepts that are no deeper than common sense and stretched them with painfully condescending prose into a book... Read morePublished 8 months ago by seka
Teaming is written in such a way that a leader in any setting will be encouraged to work with others rather than dictate from on high. Read morePublished 14 months ago by Kelly Dehnert