Top positive review
9 people found this helpful
Excellent customer service, easy to setup, and highly accurate
on November 2, 2011
After frustrations and disappointments with the original watch, customer service very promptly responded by phone and email. The rep. was eager to help. She offered to pay for the original watch to be returned, and immediately send a replacement by FedEx. The replacement watch works perfectly. The included software lets you setup the features you want and download them to the watch (no complicated menu scrolling and button pushing). The GPS found the sattelite (sp?) in a few seconds. The heart rate readout also shows your percent of est. max. Over an 8 mile course the Discover was within about 50 yards of my Garmin 305 (which quit after less than 2 years, and two refurbished replacements lasted only about a week each). This weekend I ran a certified half marathon. At the finish line the Discover read 13.05 miles (9:05 pace 4th in my age group). I figure that's exactly right because over the last 3 miles I was running the tangents on every curve.
I highly recommend this watch. I only hope that it lasts longer than my Garmin. Tech4o seems to be a relatively new company, and they are very eager to please.