I loved Snagit 7 and 8. I've always been a fan of this product, and working in technical support, I can honestly say I use this software every day - for troubleshooting and documentation. I upgraded to version 9 after I used the trial version for a week. The trial version was very slow, but I assumed that was due to it being "trial". I assumed the paid version would be much faster. I was wrong. Press the "Print Screen" key, and sit back. Versions 7 & 8 were instantaneous. Version 9 takes a full two seconds to begin capturing, and then another two seconds to launch the "Editor". Also, in version 8, all my captures saved as JPG. In 9, they save as PNG. Why isn't there a setting to allow users to set the default file type? Finally, the "capture history" feature might be useful for some folks, but I find it very annoying, and wish there was some way to disable it. I would honestly wait until version 9.1 or until Techsmith works on the speed issues at least.