Techmares: The World's Dumbest Computer Users [Paperback]

Timothy McLendon (Author)

Book Description

Publication Date: July 15, 2002

"Do I have to be online to download a file?""It just comes up with a message and says click OK...now what?""Is that the letter zero or the number zero?"Tech Support will never be the same after you meet the world's dumbest computer users. They crawl out from the far corners of the Earth to destroy intelligence as we know it. Proceed with caution.

Editorial Reviews

About the Author

Timothy D. McLendon serves as a Level 2 computer technician in a major call center environment. He has witnessed the absolute stupidity of thousands of consumers. He is Comptia A+ and Network+ certified.

Product Details

• Paperback: 154 pages
• Publisher: iUniverse (July 15, 2002)
• Language: English
• ISBN-10: 0595236898
• ISBN-13: 978-0595236893
• Product Dimensions: 9.1 x 6 x 0.4 inches
• Shipping Weight: 8.8 ounces (View shipping rates and policies)
• Average Customer Review: 4.4 out of 5 stars  See all reviews (7 customer reviews)
• Amazon Best Sellers Rank: #1,843,301 in Books (See Top 100 in Books)

Customer Reviews

Most Helpful Customer Reviews

1 of 1 people found the following review helpful:

5.0 out of 5 stars Great tech book, August 16, 2005

By 

MikeV "Mike V" (Florida,USA) - See all my reviews

This review is from: Techmares: The World's Dumbest Computer Users (Paperback)

I worked with Tim at what is now Client Logic/Service Zone, Lake City, Florida and know the stories that come from tech support. This was a great book I did see a few of my calls in there as well so that made it real funny to me. Once again Great Book must have for all end users to know what they sound like.

Mike V
DCSE,MCSE,MCP

1 of 1 people found the following review helpful:

5.0 out of 5 stars many thumbs up on this book..., December 1, 2002

By A Customer

This review is from: Techmares: The World's Dumbest Computer Users (Paperback)

I've read this book 2 times in the past week it hit the shelf. I once worked with the author and this guy isn't joking about anything in this book. If you're a tech rep, phone rep or otherwise, this book is for you. If you're not a tech, get it anyway so you're not written about in the next book! The people that actually own these systems should've never passed the 3rd grade let alone drive a car or be trusted with our children. This book tells you alot of problems that we have to sit through everyday and keep a big smile and say 'you're right, sir' you didn't need that cable in there that was red, red ones are extra parts. I dont know, every tech on the phone or somewhere else could write a book but not this creative and explixive. Give many thumbs up on this book - hell, it should be a novel to the people in it.

2 of 3 people found the following review helpful:

5.0 out of 5 stars I think i'm the tech in some of these lol, March 30, 2003

By 

James (stans team) (Lake City FL) - See all my reviews

This review is from: Techmares: The World's Dumbest Computer Users (Paperback)

Tim was a level 2 tech where I work. Some of these stories are straight from there. This book should be shipped with every computer with a disclaimer that reads:Unless you can honestly say that you will not be a canidate for the sequel of this book and are not under the effects of alcohol or medication and none of the walls are padded in the room you're in do not call technical support you will be transferred to the id10t (pronounced- eye dee ten tee) queue. :P

This book is hilariously funny! I can't wait for the sequel! (there will be a sequel right tim?) James