Technical Communication (13th Edition) 13th Edition

28 customer reviews
ISBN-13: 000-0321899970
ISBN-10: 0321899970
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Editorial Reviews

About the Author

John Lannon is Professor Emeritus and former Director of Writing at the University of Massachusetts Dartmouth, where he developed the undergraduate major in professional writing and later co-developed the M.A. program in professional writing.
He has also taught at Cape Cod Community College, University of Idaho, Southern Vermont College, and University of Strasbourg.
He has authored and coauthored five major textbooks in business communication, rhetoric, and technical communication, book reviews, filmstrips, and environmental documents and instructional software. He is the recipient of an NDEA Fellowship and Fulbright Lectureship. He holds a B.S., M.A. and Ph.D. from the University of Massachusetts Amherst. His initial training and work was in biomedical science and technology with the USAF. He has served as a communications consultant for various companies and government institutions.  He worked seven years in medical laboratories.


Laura J. Gurak is professor and founding chair of the Department of Writing Studies at the University of Minnesota. She holds an M.S. in technical communication and a Ph.D. in communication and rhetoric from Rensselaer Polytechnic Institute. She is author of two books from Yale University Press (1997, 2001), the earlier of which was the first book-length work to study online communities and Internet-based social actions. Gurak is also co-editor of several edited collections and author on numerous conference presentations and papers; she is a recipient of the Society for Technical Communication’s Outstanding Article award. Gurak has authored and coauthored five textbooks in technical communication published by Pearson. She has worked as a technical writer and communications consultant for various companies and organizations.
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Product Details

  • Paperback: 752 pages
  • Publisher: Longman; 13 edition (August 2, 2013)
  • Language: English
  • ISBN-10: 0321899970
  • ISBN-13: 978-0321899972
  • Product Dimensions: 7.4 x 1 x 9.1 inches
  • Shipping Weight: 2.2 pounds (View shipping rates and policies)
  • Average Customer Review: 4.1 out of 5 stars  See all reviews (28 customer reviews)
  • Amazon Best Sellers Rank: #11,888 in Books (See Top 100 in Books)

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Customer Reviews

Most Helpful Customer Reviews

1 of 1 people found the following review helpful By Braden McMillin on March 18, 2014
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I have rented this book but I am thinking about buying it despite its large price. There are so many useful and practical things in this book and I am not just saying this. Most of the time I only rent my books because most of the time I know I will only use it one or two times and the rest of my answers for my classes can be answered by google. This book is filled with tons of practical information that you can use in numerous situations for ex resume's, memo's, cover letters, instructions, definitions, brochures, and letters in general. The information in this book helped me get two job one as a supervisor and another as an office assistant (i'm only 20) and I have only had it for a few months. If your are thinking about renting this book and do have the money to buy it i highly recommend that you buy it to save yourself the trouble of deciding to buy it after rented it. whatever is your original intention you have for this book is well worth ( that is if your getting it to learn from it) if you are looking for fuel for a fire i would recommend something else that is cheaper like dried out pine needles though if it must be a book i would recommend twilight.
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1 of 1 people found the following review helpful By Andrew Tatge on August 22, 2014
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Clear and well organized. Some of the information might seem fairly obvious, but if you wanted a reference book or were taking an introductory course on technical writing [or any formal writing] I couldn't tell you any problems that I had with it. Generally clear and well laid out, the writing isn't dull. It does a good job of exhibiting the ideals and practices it espouses in each chapter and section; I can't really ask for more in a book about communication.
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1 of 1 people found the following review helpful By chase on February 4, 2015
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A useful and practical text for learning about memos, resumes, cover letters, and a host of other workplace related documents
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I rented this book and used it for a class. The condition was better than what I expected. Overall, I found this book easy to read and the details are on point. It breaks down elements of technical writing you can probably think of. A few weeks into the class, I thought this book complimented my previous English classes. My class used this book often. The exercises and activities in this book helped me get engaged in its content.
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By Laura on February 16, 2015
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I had to have this book for a class. As text books go it was well organized;specific information was easy to locate. I found that it lacked some detail-it just skimmed the surface of many of the topics. The book contains lots of examples; they make it easy to complete homework because the text is very shallow.
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Easy to rent and less expensive than my college bookstore. Returning was simple as well. The book was really easy to read and follow along! Overall great!
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Very helpful for assignments given in class. Will be a great add for future reference. Price for new was better than any other options
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This is an excellent text book that covers a beginners guide to technical writing. It has proved extremely useful to me in my class.
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