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18 of 20 people found the following review helpful
on December 3, 2000
Format: Paperback
I am using this book for my technical communication course and I am very impressed. Being an engineer, I am usually weary of English classes, but a good teacher and this book have made my tech com class very worth my while. The book does a very good job of providing outlines for various types of documents without just providing a fill in the blanks form. It even addresses internet issues such as web site analysis and email etiquette.
Perhaps the best testimony for this book is that the author practices what she teaches. The book uses the ideas taught by the book and this makes it an easy read.
I will be keeping this book after my course is over. I anticipate it being a useful reference after I graduate.
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15 of 17 people found the following review helpful
on September 19, 2000
Format: Paperback
I have been a teacher of technical and scientific writing for over 15 years. I feel I have to write a review of this new edition because I truly think it is the best textbook on technical communication on the market. This is a truly superior learning and teaching resource not only because of the range of topics it covers, but also because of the very interesting examples it uses throughout. It also is very up to date; this new edition draws on current research on reading and writing, not old stuff, as some of the other popular text books do. The teacher's guide also makes this text easy to use, and provides lots of material useful in class preparation.
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11 of 13 people found the following review helpful
on April 3, 2000
Format: Paperback
This book provides a solid foundation for technical communication. It covers all the basics from audience analysis, to outlines, to document design, to technical writing essentials.
This is a definite must read for anyone starting out in the Technical Writing industry.
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2 of 2 people found the following review helpful
on January 7, 2014
Format: Paperback
Proper technical communication is a paramount skill to learn, however, this book is severely impractical and outdated. My best guess is that the author was told to told to write a book on technical communication, yet she lacked the requisite knowledge of the underlying subject (at least to be practical within the last 15 years). The author demonstrates a clear lack of understanding of the importance of digital communication. Although she does have a section on email writing, the principles she teaches are much more aligned with older style memo writing than modern email communication. Anyone with any industry experience would agree that if you followed her advice in a modern workplace, you would be viewed as incompetent. Moreover, the price of this book is simply outrageous.

I can say with confidence that you should stay far, far away from this anachronism of technical writing material.
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2 of 2 people found the following review helpful
on January 7, 2014
Format: Paperback
While the information in this text may have been applicable in the early 1990's it is completely out of date for modern communication practices. This book was the text for a technical communication course that I took as an undergraduate and I can safely say after three years working in the software industry that this book falls very short when it comes to the skills needed for modern technical communication.

Instead, I would highly recommend Technical Communication Today (4th Edition) by Richard Johnson-Sheehan to anyone who truly wants to increase their proficiency in technical communication. It contains very practical advice all of which is applicable in today's modern world of digital communication.
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2 of 3 people found the following review helpful
on November 9, 2009
Format: PaperbackVerified Purchase
For a book about technical communication, it doesn't communicate very well. It has a lot of fluff sentences and uses overly complex sentence structure (I suspect, purely to hide the uselessness of the sentence itself). A lot of the diagrams almost make things worse. The charts are often too wordy or don't connect very well with the rest of the text. It contains many pictures of people at meetings or looking at things intently. As adults, I don't think we need intermittent pretty pictures.

Generally, it's painful to read. Every time the teacher assigns chapters to read, I become enraged at the very thought. This is the only textbook I've had for a writing class, though. Maybe they're all like this.
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on June 8, 2014
Format: PaperbackVerified Purchase
Excellent book on multiple stages and types of communications for technical communications and presentations. (Note: technical communications are different from "scientific" communications and usually a to a much different audience.) This book is a essential for professionals as well as students.
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on May 17, 2013
Format: PaperbackVerified Purchase
I received the book very quickly and it was in the exact shape that had been listed. Overall it was a good experience.
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1 of 2 people found the following review helpful
VINE VOICEon September 25, 2010
Format: Paperback
When I was in college, a technical writing course was required for my major. The English department offered a test-out option for those who felt they already had mastered the material. To prepare for the test, I borrowed a copy of this book and skimmed through it. Thanks in part to what I read in this textbook, I passed the test and didn't have to take the course. There must have been at least some good stuff in there!
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1 of 2 people found the following review helpful
Format: Paperback
The information that is contained in the book is right on point with the ongoing issues with corporate communication. The book works well with the course which enables the professor to assign tasks that align with the text. The companion website is also a great resource to use.
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