From the macro management level to the micro business detail, information technology (IT) is essential to modern business success and necessitates a new kind of knowledge application: IT evaluation. This academic analysis covers IT evaluation strategies for measuring its impact on individuals, organizations, and small, mid-size, and large businesses. Covered are the Technology Acceptance Model (TAM), software measurement frameworks, the balanced scorecard, and project management.
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Book Description
Editorial Reviews
About the Author
Dr. Charles Davis is a professor at the University of St. Thomas. He lives in Houston, Texas.
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4.0 out of 5 stars
Evaluating IT in Business,
By Annie Becker (Flagstaff, AZ United States) - See all my reviews
This review is from: Technologies and Methodologies for Evaluating Information Technology in Business (Paperback)
Charles Davis has compiled a set of timely articles related to the evaluation of information technology (IT). This important contribution provides management insight into organizational effectiveness of IT. Practitioners and researchers alike will find this book useful given its breadth of coverage. Davis' book promotes effective management by introducing methods and technologies for organizational effectiveness, workflow analysis, and financial investment.
4.0 out of 5 stars
A Very Compelling Two-Pronged Approach,
By Gerald Everett (IBM, USA) - See all my reviews
This review is from: Technologies and Methodologies for Evaluating Information Technology in Business (Paperback)
Dr. Davis has compiled a very compelling two-pronged approach for evaluating business information technology. Being a model-based practitioner, I appreciated Dr. Davis starting each section with a proposed evaluation model and following the model with case study results. Dr. Davis correctly identified the need for several interlocking models to adequately broach information technology evaluation.As a software testing professional, I was especially interested in the Balanced Scorecard measurement framework. It underscores the importance of complete, well written requirements for the success of all IT development projects. By strong implication, the Balanced Scorecard underscores the importance of thorough testing of requirements before any detailed software planning is begun. Also by strong implication, the Balanced Scorecard underscores the importance of testability of requirements throughout the development lifecycle.
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Inside This Book
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First Sentence:
In this chapter, attempts are made to describe the theories associated with information technology and to provide an overview of the theories of and research on IT, including the technology acceptance model, the theory of innovation diffusion, the theory of task-technology fit model, the theory of planned behavior, and the theory of reasoned action. Read the first page Key Phrases - Statistically Improbable Phrases (SIPs): (learn more)
investment evaluation methodology, benefits realization methodology, car rental process, investment evaluation process, contract mentality, technology acceptance model, convergence index, required technical expertise, information systems investments, workflow model, perceived ease, perceived usefulness, first contractor, system usage, workflow diagram, workflow analysis, global judgement, outsourcing contracts, perceptions scores, perceived behavioral control, norm level, filtering tasks, workflow technology, digital platforms Key Phrases - Capitalized Phrases (CAPs): (learn more)
New York, Idea Group Inc, Workflow Management Coalition, Free Press, Journal of Marketing, Benefits Realization Approach, Harvard Business School Press, Management Science, John Wiley, United States, Van Dyke, Deakin University, Decision Sciences, Englewood Cliffs, Harvard Business Review, Journal of Retailing, Prentice Hall, State Supply Commission, Information Resources Management Association International Conference, Managing Information Technology Resources, Next Millennium, Western Australia, Marketing Science Institute, World Wide Web New!
Concordance | Text Stats Browse Sample Pages:
Front Cover | Table of Contents | First Pages | Index | Back Cover | Surprise Me!
In this chapter, attempts are made to describe the theories associated with information technology and to provide an overview of the theories of and research on IT, including the technology acceptance model, the theory of innovation diffusion, the theory of task-technology fit model, the theory of planned behavior, and the theory of reasoned action. Read the first page Key Phrases - Statistically Improbable Phrases (SIPs): (learn more)
investment evaluation methodology, benefits realization methodology, car rental process, investment evaluation process, contract mentality, technology acceptance model, convergence index, required technical expertise, information systems investments, workflow model, perceived ease, perceived usefulness, first contractor, system usage, workflow diagram, workflow analysis, global judgement, outsourcing contracts, perceptions scores, perceived behavioral control, norm level, filtering tasks, workflow technology, digital platforms Key Phrases - Capitalized Phrases (CAPs): (learn more)
New York, Idea Group Inc, Workflow Management Coalition, Free Press, Journal of Marketing, Benefits Realization Approach, Harvard Business School Press, Management Science, John Wiley, United States, Van Dyke, Deakin University, Decision Sciences, Englewood Cliffs, Harvard Business Review, Journal of Retailing, Prentice Hall, State Supply Commission, Information Resources Management Association International Conference, Managing Information Technology Resources, Next Millennium, Western Australia, Marketing Science Institute, World Wide Web New!
Concordance | Text Stats Browse Sample Pages:
Front Cover | Table of Contents | First Pages | Index | Back Cover | Surprise Me!
Citations (learn more)
This book cites 30
books:
See all 30 books this book cites
- Managing Information Technology Resources in Organizations in the Next Millennium by Mehdi Khosrowpour on 4 pages
- Project Management by Diane Parente on page 191, page 227, and page 233
- Project Management: A Systems Approach to Planning, Scheduling, and Controlling by Harold Kerzner on page 67, page 227, and page 233
- Management Science by Laurence Moore on page 30, and page 92
- Project Management: Strategic Design and Implementation by David Cleland on page 227, and page 233
See all 30 books this book cites
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