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Managing Technology in the Operations Function (Securities Institute Operations Management) [Paperback]

David Loader (Author), Graeme Biggs (Author)
1.0 out of 5 stars  See all reviews (1 customer review)

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Book Description

December 17, 2002 0750654856 978-0750654852 1
'Managing Technology in The Operations Function' looks at issues in technology from the operations function rather than from an IT perspective. It explores the use of technology for processing, provision of client services, risk management and business management. The authors analyse the benefits of straight through processing and the practical implications of managing technology products in operations. System risk and opportunities are explored and case studies are examined along with industry trends to assess upcoming developments and their impacts.

The use of technology is one of the key drivers of growth in the volumes of business in the financial markets today. The impact that technology has had, and is still having in the operations function is truly substantial. Technology now reaches into just about every aspect of the business. Electronic trading, messaging systems, and information distribution have created a global market that is, relatively speaking, instantly accessible and available.

For operations this manifests itself in two ways: the automation of processes and the automation of information gathering and distribution. For operations managers this period of change has elevated the function from a pure support service into a dynamic revenue protector/generator, with a heavy client service and risk management focus.
The reliance on technology to drive this progression forward and to meet the challenge is therefore of crucial consideration for the operations manager.

The challenge for the operations teams and managers is to embrace technology and maximize the use of this vital and powerful tool within the business. A failure to do so will inevitably have a negative impact on the operations function and ultimately damage the whole business.


The definitive series of professional references for those finance professionals concerned with "Back office" or operations management unique to this industry.



Presents concise references on the essential management functions such as technology, client services, and risk management for financial operations management professionals.A comprehensive resource from a leading financial management consultant for global banks and institutions. DMS has also developed a wide range of financial management courses, materials and programs over the last seven years.

Product Details

  • Paperback: 234 pages
  • Publisher: Butterworth-Heinemann; 1 edition (December 17, 2002)
  • Language: English
  • ISBN-10: 0750654856
  • ISBN-13: 978-0750654852
  • Product Dimensions: 8.7 x 7 x 0.7 inches
  • Shipping Weight: 1.2 pounds (View shipping rates and policies)
  • Average Customer Review: 1.0 out of 5 stars  See all reviews (1 customer review)
  • Amazon Best Sellers Rank: #778,508 in Books (See Top 100 in Books)

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11 of 11 people found the following review helpful:
1.0 out of 5 stars A disappointment, November 27, 2005
This review is from: Managing Technology in the Operations Function (Securities Institute Operations Management) (Paperback)
A deeply disappointing book that is for the most part worthless. The core text is less than 200 pages of fairly large print, padded out with a glossary that defines such terms as "derivative", "equity" and "exchange". Except for the first chapter the book is an introduction to software and product management with little or no mention of its applications to financial operations. There is no mention of ATSs, ECNs, automated trading, let alone direct market access or algorithmic trading. Even basic topics such as straight-through processing are only talked about in the most cursory of fashion. I could not recommend this book to anyone.
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Inside This Book (learn more)
First Sentence:
Historically the investment banking community has been slow to automate its administration functions. Read the first page
Key Phrases - Statistically Improbable Phrases (SIPs): (learn more)
unmatched trades, transaction life cycle, settlement instruction, manual environment, clearing broker, settlement cycle, clearing organization, user acceptance testing, transaction chain
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