From the Back Cover
New to telecom? Get the scoop on all the basics
Order, maintain, and troubleshoot telecom services from area codes to VoIP
So you're now in charge of all that telecommunications stuff? Don't panic — here's your secret weapon! This plain-English guide will fill you in on the products, services, maintenance procedures, and key players in the telecom world, help you choose the most economical solutions for your business, and make you look good to the boss.
Discover how to
- Decide what your company needs
- Analyze telecom carriers
- Negotiate the best deal
- Move phone numbers to another carrier
- Order toll-free numbers
- Recognize the causes of common problems
About the Author
is Director of Operations for ATI, a long distance company. As a manager and trainer, he has worked with service providers, sales forces, and corporate customers for 13 years.