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Telecom Made Simple [Paperback]

AVI Ofrane (Author), Lawrence Harte (Author), Lawrence J. Harte (Author)
4.2 out of 5 stars  See all reviews (6 customer reviews)


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Book Description

September 2001
This book explains how various telecommunications systems and services work.

It is a well-known fact that telecommunication technology and services are continually changing. Authors and industry veterans Lawrence J. Harte and Avi Ofrane understands these changes in the industry and provides descriptions and diagrams of typical interconnection arrangements for pubic and private telephone systems, data networks, inter-exchange systems, wireless, billing and customer care systems. If there were one book you could select for a big picture of the telecommunications industry, Telecom Made Simple is the best choice.

Literally thousands of people who need to understand how telecommunications systems operate and the services that they offer have found previous works of these authors to be extremely valuable. Telecom Made Simple provides details of the latest telecommunications technologies and systems. Some of the most important topics featured are:

- Identifies the latest telecommunications systems and their market trends.

- Compares the different types of systems using easy to understand criteria.

- Identifies new communication options available to companies and what systems they may upgrade or replace.

- Explains telecommunication services that can be used to improve your job or enhance business operations.

-Provides market assessments and trend analysis for the leading telecommunications industries.

- Describes emerging technologies.

- Gives an understanding of the economics associated with building and maintaining telecommunications systems.

- Provides semi-technical descriptions of the key technologies used by telecommunications systems.

- Gives an introduction to customer care and billing systems.

- How telephone competition is increasing the universal deployment of digital telephone systems.


Editorial Reviews

About the Author

Mr. Harte is a communications industry expert who is experienced in the high growth telecommunications industry. His 27 years of technology and business experience was developed while serving at leading communications technology companies including Ericsson/General Electric, Audiovox/Toshiba and Westinghouse. Lawrence holds the degrees of Executive MBA from Wake Forest University (1995) and a BSET from the University of the State of New York, (1990). Mr. Harte has instructed at and received numerous certificates from many non-university courses including communications, cryptograph, microwave measurement and calibration, radar, nuclear, Dale Carnegie, 360 leadership, and public speaking.

Mr. Harte has published articles and has been referenced in over 75 telecommunications related articles in industry magazines. He has been a speaker and moderator at numerous industry seminars and trade shows. His magazine publications include Popular Science, Wireless Week, RCR, Cellular Business, Cellular Marketing and others. Between 1993-1995, Mr. Harte published a monthly column in Cellular Marketing called “Techniques.” The monthly Techniques column explained the business related issues behind key technology innovations that were developing in the telecommunications industry.

Lawrence has authored over 12 books and several industry research reports on telecommunications technology including “Delivering xDSL” (2000), “Public and Private Land Mobile Radio Telephone Systems” (2000), “The Comprehensive Guide to Wireless Technologies” (1999), “IS-95 CDMA” (1999), “IS-136 TDMA” (1999), “GSM Superphones” (1998), “Cellular and PCS, The Big Picture” (1997), “Wireless Resale Market Report and Forecast 1997-2002,” (1997), “Cellular and PCS/PCN Telephones and Systems”, (1996), "Digital Cellular: Economics and Comparative Technologies", (1993), and "Dual Mode Cellular (IS-54/IS-136)", (1991). Lawrence is an inventor of several patents including “Cellular Standby Power Saving Systems” (5,224,152 - issued June 29, 1993), 5,568,513, 5,701,329, 5,794,137.

Lawrence has consulted and been an expert witness for companies including AT&T, Nokia, Hughes Network Systems, Casio, Ericsson, Samsung, Sony, AMD, VLSI, Siemens and others.

Avi Ofrane founded The Billing College in 1996, addressing the converging market trends associated with telecommunications Billing and Customer Care. The Billing College is a spin-off company of Mr. Ofrane's technology consulting company, Jupiter Data, Inc., established in 1990.

Mr. Ofrane started The Billing College to focus exclusively on Billing and Customer Care education. He is currently President and CEO, as well as a master instructor of the company's courses.

Mr. Ofrane began his career in 1977 as an analyst with the IBM Corporation, designing and implementing manufacturing systems. Throughout his extensive career, Mr. Ofrane has been involved in all aspects of the industry, including strategic planning, RFP processing, vendor evaluation and selection, business process engineering, business/systems analyses, project management, implementation, operations, quality assurance, and executive management.

Since 1982, Mr. Ofrane has concentrated exclusively on the telecommunications industry, in which he is now a recognized expert in Billing and Customer Care. Drawing from his broad expertise, Mr. Ofrane lectures extensively in the US and in Europe on Billing and Customer Care issues, strategies, methodologies, and practices. He is a frequent speaker at major conferences, and is currently co-authoring a new book on these topics. Mr. Ofrane holds a BS, Computer Science, from Pennsylvania State University.


Product Details

  • Paperback: 480 pages
  • Publisher: Apdg Publishing (September 2001)
  • Language: English
  • ISBN-10: 0965065871
  • ISBN-13: 978-0965065870
  • Product Dimensions: 9.1 x 7.4 x 0.9 inches
  • Shipping Weight: 1.8 pounds
  • Average Customer Review: 4.2 out of 5 stars  See all reviews (6 customer reviews)
  • Amazon Best Sellers Rank: #3,368,886 in Books (See Top 100 in Books)

More About the Author

Mr. Harte is the managing director of Althos, an expert information provider that covers the communication industry. Mr. Harte has worked for leading communications technology companies since 1985 including Ericsson/General Electric, Audiovox/Toshiba and Westinghouse. Lawrence holds degrees of Executive MBA from Wake Forest University (1995) and a BSET from the University of the State of New York, (1990). Mr. Harte has instructed at and received numerous certificates from many non-university courses including IPTV, Internet Marketing, 3G wireless, billing systems, cryptograph, microwave measurement and calibration, radar, nuclear power, Dale Carnegie, 360 leadership, and public speaking.

Mr. Harte has appeared on television as an industry expert and has been referenced in over 75 telecommunications related articles in industry magazines. He has been a speaker and moderator at numerous industry seminars and trade shows. His magazine publications include Popular Science, Wireless Week, RCR, Cellular Business, Cellular Marketing and others. Between 1993-1995, Mr. Harte wrote a monthly column in Cellular Marketing called "Techniques." The monthly Techniques column explained the business related issues behind key technology innovations that were developing in the telecommunications industry.

 

Customer Reviews

6 Reviews
5 star:
 (4)
4 star:    (0)
3 star:
 (1)
2 star:
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1 star:    (0)
 
 
 
 
 
Average Customer Review
4.2 out of 5 stars (6 customer reviews)
 
 
 
 
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Most Helpful Customer Reviews

2 of 2 people found the following review helpful:
2.0 out of 5 stars Needs Professional Editing, July 11, 2002
By A Customer
This review is from: Telecom Made Simple (Paperback)
I'm new to telecom and I needed a comprehensive but easy to read book. This wasn't a good choice.

The book does have a good glossary. However, after the first few pages the authors suddenly start tossing around acronyms as if everyone innately understands them.

But worse by far is that paragraphs are out of sequence. You have to figure out for yourself that the paragraph you are reading is related to three paragraphs back but not the immediately preceding paragraphs. I found this very distracting and unpleasant and I really wished the authors had invested in editing services. You can piece together the logic but you have to be a pretty brave soul to take on a new, technical subject, a rather dry one at that, with a book that isn't strong on logical editorial flow.

I wouldn't recommend this book except perhaps to someone already familiar enough with the material that the literary weaknesses don't hinder study.

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1 of 1 people found the following review helpful:
5.0 out of 5 stars A great book for anyone in telecommunications!, February 9, 2002
By 
John Carlton (San Francisco, CA) - See all my reviews
This review is from: Telecom Made Simple (Paperback)
Wow, what a book! The authors do an excellent job demystifing telecommunication systems and services. Great discussions on wired telephone systems, wireless services and systems, 3rd generation wireless, ethernet and token ring, PBX systems,Voice over IP and other hot technology and killer apps. The diagrams are easy to understand and complete. This is the best telecom book I have read by far and would suggest it to any of my peers and co-workers. The acronym and abbreviation appendix is worth the price alone, good job Mr. Harte, Mr. Harrelson, and Mr. Ofrane!
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2 of 3 people found the following review helpful:
3.0 out of 5 stars Hire An Editor!, December 13, 2002
This review is from: Telecom Made Simple (Paperback)
As a newcomer to the telecom industry, I chose this book as an intro to the field (I'm going to be selling telecom solutions). While the content is informative and the language is straightforward, the incredible number of grammatical errors, typos, misspellings, and flow problems drove me nuts! The book reads as if a bunch of people wrote a bunch of papers and stapled them together for publication (without benefit of copy editing or proofreading). Please, people, get yourselves a competent editor! The book presents valuable information, but the work as a whole comes across as amateurish and slipshod. The glossary was terrific, however.
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