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Telephone Sales Management and Motivation Made Easy [Paperback]

Valerie Sloane (Author), Theresa Arvizo Jackson (Author)
5.0 out of 5 stars  See all reviews (3 customer reviews)

Price: $19.95 & eligible for FREE Super Saver Shipping on orders over $25. Details
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Book Description

June 1996 1881081044 978-1881081043
If you're like most managers, there's simply not enough time to regularly come up with fresh, useable ideas that keep your salespeople motivated and producing at high levels. If so, THIS BOOK IS FOR YOU! This 166-page paperback is jammed with proven ideas you can use right now to make your job easier, while creating a fun environment that motivates your reps to close more sales.

Regardless of whether you're a seasoned veteran or a first-time manager, you'll find ideas you'll use right away. Here's just a small sample of the hundreds of ideas you'll get in this book:

how to first find and hire motivated reps who can and will sell the steps to take--and avoid--to ensure successful contests when to hold contests so you get the greatest return what to do to make your sales meetings upbeat, fun events that people look forward to attending eight ways to manage with a personal touch so that reps WANT to produce for you 18 word-for-word ways to praise reps on the spot!

PLUS 50 Ready-to-Run Contests! You'll get 50 field-tested sales contests you can run as is, or adapt them to your own environment. You'll get full descriptions, lists of materials needed, sample announcements, ways to enhance the contests, and even ideas to vary the contests so you can run them again and again. Think of how much time and work you'll save, how happy and motivated your reps will be, and how much more they'll sell!


Frequently Bought Together

Telephone Sales Management and Motivation Made Easy + Motivating with Sales Contests: The Complete Guide to Motivating Your Telephone Professionals with Contests That Produce Record-Breaking Results + Motivating Without Money-Cashless Ways to Stimulate Maximum Results, Raise Morale, and Reduce Turnover With Your Telephone Sales and Service Personnel
Price For All Three: $78.90

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Editorial Reviews

Amazon.com Review

With telephone sales as ubiquitous as they are today, it's more important than ever for businesses to understand the proper way to utilize them to peddle goods and services. In Telephone Sales Management and Motivation Made Easy, telemarketing pros Valerie Sloane and Theresa Arvizo Jackson tell how to hire wisely, motivate successfully, and ultimately gain the most from your staff as well as your technology. It includes 50 creative sales contests to stimulate interest and increase productivity.

About the Author

Valerie Sloane is a seasoned telesales manager and motivator with over 13 years experience. As VP-Marketing for SAVANT Audiovisuals she built a successful telesales operation, developing, testing, and implementing the ideas she shares with you in this book.

Theresa Arvizo Jackson has been with Avery Denison since 1984, serving first as National Inside Sales Supervisor, and now as Telemarketing Development Manager. She knows what works and what doesn't regarding hiring, managing, and motivating telephone salespeople.


Product Details

  • Paperback: 160 pages
  • Publisher: Business By Phone (June 1996)
  • Language: English
  • ISBN-10: 1881081044
  • ISBN-13: 978-1881081043
  • Product Dimensions: 8.9 x 6 x 0.5 inches
  • Shipping Weight: 9.6 ounces (View shipping rates and policies)
  • Average Customer Review: 5.0 out of 5 stars  See all reviews (3 customer reviews)
  • Amazon Best Sellers Rank: #1,245,631 in Books (See Top 100 in Books)

 

Customer Reviews

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Average Customer Review
5.0 out of 5 stars (3 customer reviews)
 
 
 
 
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7 of 7 people found the following review helpful:
5.0 out of 5 stars The Best I Have Read on Telemarketing, July 28, 2000
By 
Hilda Goldiner (Ft. Lauderdale FL) - See all my reviews
This review is from: Telephone Sales Management and Motivation Made Easy (Paperback)
I spent many years in a business that depended largely on direct mail and telemarketing. I now know how much I had still to learn, and I wish this book had been out then. Telemarketing is considered obnoxious by so many solicitees that I always wondered how to get around the built-in rejection and resentment people have. Sloane and Jackson have hit the nail on the head in this area. I hope to read more by them.

Hilda Goldiner

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1 of 1 people found the following review helpful:
5.0 out of 5 stars A Great manual for Anyone getting into Telemarketing!, March 15, 2001
By 
Perri S. Goodman (Los Angeles,, CA United States) - See all my reviews
This review is from: Telephone Sales Management and Motivation Made Easy (Paperback)
This is a great place to start for anyone new to telemarketing, and can also teach the experienced telemarketing professional a thing or two. It gives concrete and easy to implement examples that you can use tomorrow! A qucik read and worth the time!
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5.0 out of 5 stars This book is a great help!, March 27, 2001
By 
Mary Weyand (Wrightwood, California United States) - See all my reviews
This review is from: Telephone Sales Management and Motivation Made Easy (Paperback)
Practically speaking, it is really wonderful to be able to pop open this book and have unique and well thought out contests. The group leaders at our company are all appreciating "Telephone Sales Management and Motivation". Write another!
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Inside This Book (learn more)
First Sentence:
Sound recruiting and hiring are among the most important responsibilities of a sales manager. Read the first page
Key Phrases - Statistically Improbable Phrases (SIPs): (learn more)
contest models, sample announcement, contest announcement, time reps, telephone sales
Key Phrases - Capitalized Phrases (CAPs): (learn more)
Contest Enhancers, Mission Possible, Procedure Set, Procedure Place, Procedure Each, The Nutcracker, Materials Needed Decorations
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