Telephone Triage Protocols for Nurses (Spiral-bound)

by Julie K., Rn. Briggs (Author)

Editorial Reviews

Product Description
This handy, spiralbound manual presents approximately 200 adult, child and maternal protocols and their related home care instructions. This easy-to-use, rapid-access guide helps to quickly detect the urgency of a caller's problem by suggesting appropriate questions, grouped according to degree of urgency. The nurse is then able to assess the severity of the problem and the need for medical intervention. Serving as a decision-making tool, this manual will help the nurse easily recognize who needs immediate medical attention, who should be seen within 24 hours, and who can be monitored at home. In addition to at-your-fingertips guidance, the book addresses legal issues, lessening the risk of liability. A format is provided for setting up a telephone triage program. The index, composed mainly of protocol listings and related symptoms, enables you to access the desired protocol quickly.

Product Details

• Spiral-bound: 434 pages
• Publisher: J. A. Majors Company (June 1997)
• Language: English
• ISBN-10: 0397554109
• ISBN-13: 978-0397554102
• Product Dimensions: 8.8 x 7.3 x 0.5 inches
• Shipping Weight: 1.5 pounds
• Average Customer Review: 4.8 out of 5 stars See all reviews (12 customer reviews)
• Amazon.com Sales Rank: #1,048,500 in Books (See Bestsellers in Books)

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Customer Reviews

Most Helpful Customer Reviews

30 of 30 people found the following review helpful:

5.0 out of 5 stars The most comprehensive/user freindly telephone triage book., August 2, 1999

By A Customer

When it came time to select a book to use as a guideline for triage assessment, I searched through 15 books and a couple of computerized systems. This book is the easiest to follow, without being too simplistic. The format is exceptional and key questions are clear, concise and still open-ended enough to prevent "leading" your patient. There are cross-references for each complaint, as well as home care measures for each ailment. The final points are the blank formatted pages for writing your own protocols, and tracking charts to complete QA. 5 stars hardly seem enough!

15 of 15 people found the following review helpful:

5.0 out of 5 stars Excellent Book, February 7, 2001

By	Sherri Jones "spidey789" (Fairfield, CA, USA) - See all my reviews (REAL NAME)

If the armed forces uses it and bases their clinical practice guidelines on it, it's got to be good, right? It is. I use this book in nurse telephone triage for a military pediatric clinic with 2700 patients. The book is spiral bound and easy to flip pages, and the pages stay open to the topic you are using. Topics are alphabetized which saves time when searching for a certain topic. There is a very useful table of contents at the front. The home care instructions are straight forward and acceptable to our parents. It doesn't have all the topics you would need (that's what pediatricians are for), but tab topics you use most, add a drug book and a pediatrician, and you're ready to go.

8 of 8 people found the following review helpful:

5.0 out of 5 stars The one book to have!, March 24, 1999

By	[e-mail] (Portland, Oregon) - See all my reviews

I have read and used several telephone triage books for our very busy department. This is the one book our staff uses first and most. The patient complaints are laid out by system, making the protocols quick to find and easy to follow. I recommend it to anyone!