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Teleselling: A Self-Teaching Guide, 2nd Edition [Paperback]

James D. Porterfield (Author)
5.0 out of 5 stars  See all reviews (1 customer review)

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Book Description

March 29, 1996 0471115673 978-0471115670 2
Discover the best techniques to maximize your sales

Here is a proven, detailed selling system that gives you the tools you need to improve your sales results. Written by Jim Porterfield, an experienced marketing consultant, this accessible and easy-to-follow guide shows you how to grab your listener's attention over the phone--and effectively close the deals you want.

Fully updated to reflect the latest research about what really works for telesellers, Teleselling is packed with examples, tips, and exercises that will help you:
* Design your own successful selling plan based on your strengths and abilities
* Establish a call strategy
* Capture--and keep--a customer's undivided attention
* Develop techniques to improve your listening skills
* Decide when and how to ask for the order
* Close the deal


Covering the ABCs of selling by phone, Teleselling will put you on the right path to better results and increased sales success.

Editorial Reviews

From the Publisher

An expert in the field presents a fully updated edition that reflects the latest research on what really works for telesellers. Provides scores of suggestions, outlines and forms to help readers develop a natural teleselling style based on their own strengths and abilities. Coverage includes how to influence prospective customers, prospecting strategies, the elements of a planned presentation, the closing process, service after the sale, techniques to improve your listening skills and much more. Contains cutting-edge technological features and up-to-the-minute examples and case studies.

From the Back Cover

Discover the best techniques to maximize your sales

Here is a proven, detailed selling system that gives you the tools you need to improve your sales results. Written by Jim Porterfield, an experienced marketing consultant, this accessible and easy-to-follow guide shows you how to grab your listener's attention over the phone—and effectively close the deals you want.

Fully updated to reflect the latest research about what really works for telesellers, Teleselling is packed with examples, tips, and exercises that will help you:

  • Design your own successful selling plan based on your strengths and abilities
  • Establish a call strategy
  • Capture—and keep—a customer's undivided attention
  • Develop techniques to improve your listening skills
  • Decide when and how to ask for the order
  • Close the deal

Covering the ABCs of selling by phone, Teleselling will put you on the right path to better results and increased sales success.


Product Details

  • Paperback: 240 pages
  • Publisher: Wiley; 2 edition (March 29, 1996)
  • Language: English
  • ISBN-10: 0471115673
  • ISBN-13: 978-0471115670
  • Product Dimensions: 9.2 x 7.5 x 0.6 inches
  • Shipping Weight: 14.6 ounces (View shipping rates and policies)
  • Average Customer Review: 5.0 out of 5 stars  See all reviews (1 customer review)
  • Amazon Best Sellers Rank: #2,785,983 in Books (See Top 100 in Books)

More About the Author

People often think I am retired. After all, when people ask me what I do, I tell them: I teach a little, I write a little, and I travel a little. All things people in retirement do. But I think of it as holding down three jobs. Each of those activities produces income. A little. I count it among my blessings that I am able to support myself in this way. And I welcome you to my world, both here and at my web site.

 

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7 of 12 people found the following review helpful:
5.0 out of 5 stars VERY HELPFUL, March 30, 1997
By A Customer
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This review is from: Teleselling: A Self-Teaching Guide, 2nd Edition (Paperback)
A very simple easy to understand book. This Book provides techniques that can be used immediately to help increase sales. It is geared more towards outbound, but is written to take the inbound into consideration. The prospecting portion is very handy als
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Front Cover | Table of Contents | First Pages | Index | Back Cover | Surprise Me!
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