Customer Reviews

Telesteps 1800W 300-Pound Duty Rating Aluminum Telescoping Extension Ladder with Wide Step, 14-1/2-Foot

5 star:		(0)
4 star:		(2)
3 star:		(2)
2 star:		(1)
1 star:		(2)

 

 

What more could you ask for as a Home Improvement guy. A ladder that takes up no more space than briefcase yet carries a 245lb guy.

Invaluable and I highly recomend it for any home improvement companies and home inspectors.

The first time I tried to use the ladder one of the rubber feet came off. It is apparently only held on with a single machine screw and nut. The foot won't on. When I can figure out to get it done I plan to add a washer so the thing doesn't slip over the nut.

This shouldn't be a problem!

After having this ladder for 3 1/2 years and using it very little I had a locking mechanism break. As I'm finding out now, apparently there isn't a repair facility. I was informed by Telesteps that I could send the ladder to them at my cost and they would sell me a new one at a reduced cost. They do not say what that price is. If I disagree with their price I would assume I would have to pay to get the ladder shipped back to me. With that in mind I'm not going to take a chance on shipping it to them. I'm dumbfounded they can't or won't repair this ladder. It's in like new condition. Tooltaker apparently doesn't sell them any longer.

Unless this is resolved, I certainly would think twice about buying another Telesteps product.

This is the 3rd telescoping ladder I have owned and by far my least favorite. The wide-step is nice but hardly makes up for the amount of movement in the ladder itself. When extended this ladder moves and flexes and moves from side to side. I weigh 140lbs. and find it very uncomfortable. I intend to sell this and have already bought myself the 15.5' Extend and Climb which is a far superior product... I will write a review about it.

I bought this because it fits in the trunk of a car. It still does, but now one of the steps is stuck, rendering it pretty much useless. Even the first time I used it, it was extremely cumbersome and tricky/dangerous to close. It would be far easier if you simply had three arms! I'll keep working on it to try and open it, but do not hold out much hope. I'll have to disassemble the one locking mechanism and unjam it. After that, not sure how much faith I'll have in it.

Pros: Still fits in the trunk
Cons: It is now totally useless and a HUGE waste of money.

I LIKE THE CONCEPT, BUT THIS IS ONE DANGEROUS LADDER. IF YOU HIT A TAB ON THE SIDE IT CAN FOLD UP ON YOU. DO NOT TRY TO PULL IT UP FROM THE TOP FROM A ROOF. AND IF YOU ARE NEAR THE WEIGHT MAX IT DOES BEND A BIT. IT IS SMALL AND PORTABLE BUT YOU GOT TO KEEP IT CLEAN AND BECAREFUL WHEN CLIMBING. I WOULD NOT USE WHEN I STOPPED USING MINE, I RECYCLED IT I DID NOT WANT THIS BACK OUT TO SOME ONE THAT MIGHT NOT KNOW HOW TO USE THE PRODUCT SAFELY. THE LADDER IS JUST RIGHT FOR A ONE STORY ROOF, BUT IT JUST IS NOT A SAFE AS MY LITTLE GIANT AND ABOUT DOUBLE THE WEIGHT. I DID NOT FEEL SAFE ON THIS LADDER. AND I AM WELL UNDER THE WEIGHT MAX. IT SHOULD BE RATED FOR NO MORE THEN 200 LBS.

This ladder is a must have if you travel and need to climb on anything that is 12 feet high