Customer Reviews

The Teller's Handbook: Everything a Teller Needs to Know to Succeed

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Its topics are superb in enhancing tellers' banking knowledge, or bankability quality. Not only it can be considered or drafted in part of the banking institutions' training manuals. It serves to boost your self-confidence in opting for this profession as your career prospect. You will definitely enlightened as I had; that changed my minds to remain in this frontline business rather than to some administrative position. You would not regret reading it or even to the extend of buying it for your library collection as I did.

I was hoping for a resource that might be helpful for a little extra study for my new job as Teller. This book fell quite short of my expectations. The book costs $24.95 so I didn't expect the moon, but it was a bit disappointing. Several chapters were dedicated to advising the reader on how to handle themselves on a job.All but the most common negotiable instruments were mentioned, on the other hand she offered a sound treatment on the most critical aspects of the job on a day to day basis, such as security, settling, and check cashing , still were it that simple!Having just completed teller training, I have to say that any financial institution would have given you these basics at least, the book is more of a Teller development guide, if you're hoping for some extra help with operations, it's not really here.
The content might best be described as MENTORING in a book. For those working in very busy locations you may also wonder at the reality of the job of a Teller as she envisions it.