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Telling Ain't Training: Updated, Expanded, Enhanced Paperback – June 16, 2011

ISBN-13: 978-1562867010 ISBN-10: 1562867016 Edition: 2nd Edition

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Editorial Reviews

Review

A must have...Telling Ain't Training is chock-full of interactive, practical ideas that are easily grasped and can be immediately applied. Don't create your next class without it! --Chuck O'Keefe, National Manager, Curricula and Operations, University of Toyota, School of Retail Professional Development

I have always listened carefully to what Harold and Erica have to say about teaching. Now, with their marvelous new book Telling Ain't Training, I have what I always knew I needed--a readily accessible Harold and Erica. This is a great book and it will change your perceptions about teaching. The authors present the results of learning research in convincing, fun, and interesting ways. --J. Kimball Dietrich, Associate Professor, Finance and Business Economics, University of Southern California

This practical, innovative, and well-researched book on how we all learn makes this book an invaluable tool for all learning and performance professionals! As a former Vice President of Training and Change Management, I would have made the book mandatory for all trainers, coaches, and managers, had it existed. Well done! --Michel Desjardins, Senior Vice President, BDC Consulting Group, Business Development Bank of Canada --This text refers to an out of print or unavailable edition of this title.

About the Author

Harold D. Stolovitch and Erica J. Keeps share a common passion-developing people. Together they have devoted a combined total of more than 70 years to make workplace learning and performance both enjoyable and effective. Their research and consulting activities have involved them in numerous projects with major corporations such as Hewlett-Packard, Sun Microsystems, Oracle, General Motors, Bell Canada, Telecom Asia, Canadian Pacific Railway, Alcan, Prudential, Century 21, and many others. Stolovitch and Keeps are the principals of HAS Learning & Performance Solutions LLC., specialists in the application of instructional technology to business, industry, government, and the military. Together, they are co-editors of both editions of the award-winning Handbook of Human Performance Technology: A Comprehensive Guide for Analyzing and Solving Performance Problems in Organizations and Improving Individuals and Organizational Performance Worldwide published by Jossey-Bass/Pfeiffer. Stolovitch and Keeps are co-editors and co-authors of the Learning and Performance Toolkit series published by Pfeiffer. --This text refers to an out of print or unavailable edition of this title.
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Product Details

  • Paperback: 294 pages
  • Publisher: ASTD; 2nd Edition edition (June 16, 2011)
  • Language: English
  • ISBN-10: 1562867016
  • ISBN-13: 978-1562867010
  • Product Dimensions: 7.1 x 0.8 x 10.1 inches
  • Shipping Weight: 1.4 pounds (View shipping rates and policies)
  • Average Customer Review: 4.8 out of 5 stars  See all reviews (49 customer reviews)
  • Amazon Best Sellers Rank: #11,312 in Books (See Top 100 in Books)

More About the Author

Harold D. Stolovitch shares a passion-developing people. It's a passion he shares with his wife Erica J. Keeps. Together they have devoted a combined total of more than 70 years to make workplace learning and performance both enjoyable and effective. Their research and consulting activities have involved them in numerous projects with major corporations such as Hewlett-Packard, Sun Microsystems, Oracle, General Motors, Bell Canada, Telecom Asia, Canadian Pacific Railway, Alcan, Prudential, Century 21, and many others. Stolovitch and Keeps are the principals of HAS Learning & Performance Solutions LLC., specialists in the application of instructional technology to business, industry, government, and the military. Together, they are co-editors of both editions of the award-winning Handbook of Human Performance Technology: A Comprehensive Guide for Analyzing and Solving Performance Problems in Organizations and Improving Individuals and Organizational Performance Worldwide published by Jossey-Bass/Pfeiffer. Stolovitch and Keeps are co-editors and co-authors of the Learning and Performance Toolkit series published by Pfeiffer.

Customer Reviews

Charts, illustrations, quizzes, and short chapter summaries enrich the book.
Rolf Dobelli
M. Stolovitch and Mme Keeps use a "discussion" mode to cover theme like: adult learning, course creating techniques, training approaches and evaluation.
Pierre Fournier
It's fun and easy to read and more importanly, a lot of what is written is based on lots of research.
Sebastian Teo

Most Helpful Customer Reviews

46 of 46 people found the following review helpful By Rolf Dobelli HALL OF FAME on June 3, 2004
Format: Paperback
This excellent book by Harold D. Stolovitch and Erica J. Keeps - researchers and consultants in workplace learning and performance - emphasizes making training fun and interactive. While their basic learning principles will be familiar to those in the field, they enliven their book with examples, exercises and research. The authors distinguish among training, instruction and education. They note the differences among various types of knowledge. Then, they explain the major factors that motivate people to learn and show how to apply these principles in hands-on teaching situations. Charts, illustrations, quizzes, and short chapter summaries enrich the book. We believe that even professionals already familiar with the field will enjoy this refreshing and lively look at how to help people learn. And if you are hiring trainers, this is what they should know.
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36 of 37 people found the following review helpful By miki lane on August 9, 2002
Format: Paperback
Finally a book about training that uses training principles to deliver its message!
Stolovitch and Keeps little masterpiece "Telling Ain't Training", incorporates a variety of adult learning principles throughout the book like:
* telling the learner the benefit of the training,
* taking into account the different experiences of the learners,
* making sure the learner is actively involved and particpating in the learning, and
* leading the learner to action.
The reader/learner is led systematically to an realization of why transmitting (telling) information doesn't work as well as transforming (including practice and feedback) the learner. The reader/learner's active involvement is ensured through constant examples, analogies and activities that are fun and always to the point.
As someone who both develops and delivers training programs, I found this book to be highly informative (it discusses the current research in learning and development), extremely well focussed and ultimately very useful. I have already incorporated at least 5 of the book's wonderful little nuggets into my training and development activities.
I highly recommend this book
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22 of 22 people found the following review helpful By Adam M. Cain on February 24, 2006
Format: Paperback
I have read a lot of books recently to increase my work knowledge, and I have to say that this book was the easiest and most fun to read. The writers have done an excellent job getting the reader involved, which increases the amount of information one is able to remember. This book is a real pionner in how to write educative books. Oh, yea, and the content was outstanding!
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23 of 24 people found the following review helpful By Steve Johnson on November 29, 2010
Format: Kindle Edition Verified Purchase
As far as I can tell, this is a book of great content. Certainly all the other reviewers think so. The print and Kindle formats are both fairly expensive. The challenge: the Kindle formatting is a mess. It's readable, but just barely. No page break between chapters, lots of multi-column tables that are inserted as one column, so you can't tell which items are in column A and which are in B.

I recommend that you buy the book in print; the Kindle version isn't worth it.
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26 of 29 people found the following review helpful By Pierre Fournier on October 18, 2002
Format: Paperback
It is rare to find a book written by an expert that isn't made for is fellows specialists. And most of the time, less specialized books misses the point by leaving behind huge chunks of knowledge.
We are here in front of two great authors and they know how to use synthesis. They have been able to put together the essence of their skills in words that makes it readable for every interested mind. The result is a complete book, with no missing part. It will become a reference to those who want to have the full picture. The newcomer and the addict will use it often.
M. Stolovitch and Mme Keeps use a "discussion" mode to cover theme like: adult learning, course creating techniques, training approaches and evaluation. They keep the interest of the reader with exercises, questions and tests. To read the book is to have a talk with them.
But the part that is to most satisfying is the one on training myth. At last a very good text on what works and why!! You should buy the book just for that chapter. I keep reading "Telling ain't training" just to feel that what I do is fine and that I am not alone fighting for a just cause.
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13 of 13 people found the following review helpful By Scott Presnell on June 4, 2005
Format: Paperback
Great book!! Any body in the training field should get a copy. Herald Stolovitch and Erica Keeps keep the reader involved throughout the entire book with constant examples and activities that are very interesting and fun. I am in the US military and training is constant in my job. Techniques are drawn out and easy to understand, making it easy for anybody to comprehend and transfer to their own training. The use of the five step training model really sets up how a training session should be held. I will use this book over and over again in the development of my professional training career.
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20 of 22 people found the following review helpful By TJ Walker on December 8, 2004
Format: Paperback
Stolovitch gets to the heart of training--changing the behavior of the trainees. Whether you are giving a short speech or conducting a three day training session, Stolovitch shows how simply dumping facts (what everybody does) is never effective. This message can not be said enough.
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18 of 20 people found the following review helpful By Robert Gilfoyle on July 24, 2002
Format: Paperback
Telling Ain't Training is a 'must read' for performance consultants, trainers, teachers and university lecturers for the following reasons:
1. The knowledge contained within it is derived from good research.
2. The five step model for creating training sessions is simple, effective, and has been validated many times over.
3. The writing is clear and concise, with many examples provided to bring the content to life.
4. The book is structured in a way which follows the adult learning principles Stolovitch and Keeps advocate.
5. It's fun to read.
If you facilitate the learning of others, you will definitely learn something new and valuable that you will be able to incorporate into your work, benefiting you and most importantly your learners.
Check this important book out.
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