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Telling Stories: A Short Path to Writing Better Software Requirements
 
 
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Telling Stories: A Short Path to Writing Better Software Requirements [Paperback]

Ben Rinzler (Author)
4.8 out of 5 stars  See all reviews (6 customer reviews)

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Book Description

0470437006 978-0470437001 March 9, 2009 1
From System Designers to Top Management, Everyone loves a good story

Once upon a time, it was well understood that stories teach better than plain facts. Why then are most software requirements documents a baffling hodge-podge of diagrams, data dictionaries, and bullet points, held together by little more than a name and a staple? Telling Stories teaches you to combine proven standards of requirements analysis with the most ancient and effective tool for sharing information, the narrative. Telling Stories simplifies and refines the classic methods of Structured Analysis, providing organization, design, and old-fashioned writing advice. Whether you?re just getting started or an experienced requirements writer, Telling Stories can help you turn dull, detailed material into an engaging, logical, and readable story, a story that can make the difference for your project and your career.

  • Learn why readers believe and remember what they learn from stories
  • Work with team members to gather content, tell their stories, and win their support
  • Use stories to find every requirement
  • Create diagrams that almost tell the story on their own (while looking clear and professional)
  • Explain everything important about a process
  • Use precise language to remove the ambiguity from requirements
  • Write a forceful executive summary that stands on its own and sells a project to senior management
  • Summarize often to keep the reader focused on key issues
  • Structure the document so every part has a clear place and purpose

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Editorial Reviews

From the Back Cover

From systems designers to top management, everyone loves a good story

Once upon a time, it was well understood that stories teach better than plain facts. Why then are most software requirements documents a baffling hodge-podge of diagrams, data dictionaries, and bullet points, held together by little more than a name and a staple? Telling Stories teaches you to combine proven standards of requirements analysis with the most ancient and effective tool for sharing information: the narrative. Telling Stories simplifies and refines the classic methods of Structured Analysis, providing organization, design, and old-fashioned writing advice. Whether you're just getting started or an experienced requirements writer, Telling Stories can help you turn dull, detailed material into an engaging, logical, and readable story, a story that can make the difference for your project and your career.

  • Learn why readers believe and remember what they learn from stories

  • Work with team members to gather content, tell their stories, and win their support

  • Use stories to find every requirement

  • Create diagrams that almost tell the story on their own (while looking clear and professional)

  • Explain everything important about a process

  • Use precise language to remove the ambiguity from requirements

  • Write a forceful executive summary that stands on its own and sells a project to senior management

  • Summarize often to keep the reader focused on key issues

  • Structure the document so every part has a clear place and purpose

About the Author

Ben Rinzler is a seasoned technical writer, manager, and requirements analyst. He has worked for over twenty years at leading technology and financial services firms, including Apple, Macromedia (now Adobe), and Morgan Stanley. He has taught his requirements approach to writers, analysts, managers, and developers in the U.S. and abroad.


Product Details

  • Paperback: 160 pages
  • Publisher: Wiley; 1 edition (March 9, 2009)
  • Language: English
  • ISBN-10: 0470437006
  • ISBN-13: 978-0470437001
  • Product Dimensions: 6 x 0.4 x 9 inches
  • Shipping Weight: 6.4 ounces (View shipping rates and policies)
  • Average Customer Review: 4.8 out of 5 stars  See all reviews (6 customer reviews)
  • Amazon Best Sellers Rank: #474,633 in Books (See Top 100 in Books)

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Customer Reviews

6 Reviews
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Average Customer Review
4.8 out of 5 stars (6 customer reviews)
 
 
 
 
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Most Helpful Customer Reviews

7 of 8 people found the following review helpful:
5.0 out of 5 stars Like a great college class, with a cool professor, April 23, 2009
By 
Rachel Cottone (Ridgewood, NJ United States) - See all my reviews
(REAL NAME)   
This review is from: Telling Stories: A Short Path to Writing Better Software Requirements (Paperback)
"Telling Stories" offers the simple truth that people learn best through storytelling and that the best software requirements are plotted with this in mind. Having spent a good many years as a student, teacher, and technology writer myself, I appreciate a book that gets to the heart of communication and in the process makes me smile.

Ben Rinzler is a great storyteller and his funny insights into the workings of the workplace, with all its communication challenges, ring true. There is a lot of material here, including a surprisingly broad survey of different informing disciplines (the work of Joe Williams is referenced, for example). Despite the quantity of material covered, it never feels like a plod and has lots of good visuals and examples all the way through.

"Telling Stories" continues to be a good "go to" reference and it now lives on my desk at work, right between the computer and Strunk and White.
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7 of 8 people found the following review helpful:
4.0 out of 5 stars a bit too thin for forty dollars, March 26, 2009
By 
arzewski (pittsburgh, pa United States) - See all my reviews
This review is from: Telling Stories: A Short Path to Writing Better Software Requirements (Paperback)
You don't see everyday a brand new book on requirements, so this one caught my eye. First thing I noticed is the price: $40. In my hands, judging from the thickness of the paperback, it felt I was holding a short handbook of style. There are some good thoughts in this book: examples of ambiguous and weak writing, and how to changed them to make them more active and measurable. There is a chapter on charts and how to improve them, by showing some chart nodes that seem to be mixing a state (static) with a process (action) and suggestions on how to improve what the chart maker is trying to communicate to the reader. One small item that i found a bit disappointing is that the words used in the language of defining requirements, such as SHALL, WILL, MAY was in a small paragraph towards the end. It's a good book to improve how to convey information in a more forceful and communicative way, but if you can get someone else to buy it, since those 140 pages are worth their weight in gold.
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5 of 6 people found the following review helpful:
5.0 out of 5 stars This book saved my life!, September 20, 2009
By 
This review is from: Telling Stories: A Short Path to Writing Better Software Requirements (Paperback)
A month into a new job, I was given two weeks to gather and write business requirements for software, something I'd never done before. Thank God for Telling Stories, which was clear, witty, and above all instructive. I followed Ben Rinzler's step-by-step instructions and produced a document that made the clients happy. If you are new to requirements or need a refresher, this book is a lifesaver!
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Inside This Book (learn more)
First Sentence:
Intent on a great project to renew the earth, God calls upon Noah, the one man he can trust to carry out his plans. Read the first page
Key Phrases - Statistically Improbable Phrases (SIPs): (learn more)
operations staff member, structured analysis, transaction management system, unknown account numbers, file drop folder, new account data, daily transaction file, counterparty data, transaction account numbers, new account creation, unknown accounts, screening database, page ref, account screening, transaction files, suspicious accounts, daily file, transaction delivery, transaction entry
Key Phrases - Capitalized Phrases (CAPs): (learn more)
Telling Stories, Drawing Pictures, The Language of Your Story, The Account Screening Database, Internal Sales Desk, Red Riding Hood, Creating the Body of the Document, Accept Delivery, Cleared New Account Data, Structured English, Screen Accounts, New Accounts, Software Requirements Document, Data Flow Diagrams
Browse Sample Pages:
Front Cover | Table of Contents | First Pages | Index | Surprise Me!
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