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Ten Turtles to Tucumcari: A Personal History of the Railway Express Agency
 
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Ten Turtles to Tucumcari: A Personal History of the Railway Express Agency [Hardcover]

Klink Garrett (Author), Toby Smith (Contributor)
4.0 out of 5 stars  See all reviews (8 customer reviews)


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Book Description

October 30, 2003 0826330495 978-0826330499 1
From its founding in 1929, Railway Express Agency dominated the transportation industry until the 1960s. In return for a monopoly on passenger train service, the express company was obligated to accept any and all shipments within the United States. REA handled carloads of cattle, race horses, and fruits and vegetables. Radioactive material was moved on regular schedules for the Atomic Energy Commission. When companies or individuals wanted to ship something (even ten turtles) to any place in the world (even Tucumcari, New Mexico), they called REA. The history of REA coincides with the career of Klink Garrett, who began as a temporary employee in Rapid City, South Dakota, in 1934 and stayed with REA until 1973, by which time he was a senior executive and member of the company's board of directors.

Garrett spent the first half of his tenure working in small offices, usually one-man operations, in the West. In 1956 he was promoted to a national sales position with offices in both New York City and Washington, D.C. His main job was to coordinate the transportation needs of the Defense Department and the emerging nuclear industry via REA. His entrepreneurial ethic--a combination of extraordinary customer service and good old-fashioned ingenuity--gave him lots of good stories to tell, many of which are related here. His last fifteen years at REA were the years of the company's decline and the decline of the nation's railroads; by 1976 the company was bankrupt and out of business.


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Editorial Reviews

Review

"You will find this book well worth the reading." (Spencer Wilson, Cumbres & Toltec Scenic Railroad Commission )

"Readers will enjoy fascinating stories while being exposed, sublty, to key issues in transport history." (The Journal of Transport History )

From the Publisher

From its founding in 1929, Railway Express Agency dominated the transportation industry until the 1960s. This history of REA coincides with the career of Klink Garrett, who began as a temporary employee in Rapid City, South Dakota, in 1934 and retired in 1973 as a senior executive and member of REA’s board of directors.

Product Details

  • Hardcover: 186 pages
  • Publisher: University of New Mexico Press; 1 edition (October 30, 2003)
  • Language: English
  • ISBN-10: 0826330495
  • ISBN-13: 978-0826330499
  • Product Dimensions: 8.9 x 6.2 x 0.8 inches
  • Shipping Weight: 15 ounces
  • Average Customer Review: 4.0 out of 5 stars  See all reviews (8 customer reviews)
  • Amazon Best Sellers Rank: #1,726,947 in Books (See Top 100 in Books)

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Customer Reviews

8 Reviews
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4 of 4 people found the following review helpful:
4.0 out of 5 stars Horses and Burros and Elephants, Oh My!, January 22, 2004
By 
WILLIAM H FULLER (SPEARFISH, SD USA) - See all my reviews
(REAL NAME)   
This review is from: Ten Turtles to Tucumcari: A Personal History of the Railway Express Agency (Hardcover)
I met Klink Garrett, inspiration and co-author of "Ten Turtles to Tucumcari," the other day. My family had given me a copy of Klink's newly published book for my birthday in December, and the next month Klink was available for book signing at the Western Heritage Center in Spearfish, South Dakota. After convincing the gate-keeper that I was not there for the Western Christmas show, he let me through with my copy of the book to see Klink, assuring me that he would find me if I infiltrated the show-goers to collect the $10 entry fee. Klink gladly signed the copy of his book that I thrust at him and bade me sit at his table and talk for a while. He pulled out another book that he wanted me to see-a looseleaf binder containing dozens and dozens of railroad passes issued to him as an official of the Railway Express Agency by, I think, every railroad in the nation. I looked on passes issued by the Frisco, the Santa Fe, the Union Pacific, the New York Central, the Pennsy, the Texas and Pacific, the Burlington, the Chicago and Northwestern, the Penn Central, and on and on. I was sitting in front of a man who had a personal acquaintance with railroads that I know only through their published histories and by modern toy trains painted in their images.

In "Ten Turtles to Tucumcari," Garrett tells the story of his employment with the Railway Express Agency, adding on to that an historical overview of the express industry in America, including REA's several predecessors such as Wells-Fargo and the Pony Express, and how they merged one by one finally to form the preeminent express company in the nation until changing fortunes snuffed out its final breath in 1979.

Dry facts and statistics bore me to death, and I fear that, all too often, that's what the word "history" connotes to students. In this book, however, Garrett gives us the history of one of the most influential businesses in America as he saw it as an employee, first at the grass-roots level and finally at corporate headquarters. We get to understand the corporate climate of REA by seeing it in action through Garrett's eyes, not by having him lecture us on it. Of course, quite a few anecdotes of unusual shipments and strange customers appear here and there to really enliven the narrative. I'll chuckle for a long time over the shipment of Mexican burros that ate one another's destination tags from their necks! And let's not forget the story of how Klink Garrett got his name-but I'm not going to give that story away here!

There will be readers who say that this is nothing but another American autobiography. You know the genre: Young man works hard, makes good. It is that indeed, but how else could the Railway Express Agency have become the successful, influential, entrepreneurial company it was had it not been for employees like that young man who worked hard and made good? Garrett's personal history goes a long way toward explaining the company's success. Incidentally, this is not a whitewash of the company either, for Garrett's book does not ignore the internal problems that helped bring about REA's demise nor its abysmal sexual and racial bigotry through the 1960's. I found it to be a quite comprehensive view of the company, especially for being only 172 pages long.

If you have an interest in American history, American railroads, the transportation industry, or in stories of young men working hard and making good, you will enjoy "Ten Turtles to Tucumcari." I just wish Klink could have told us what was in those lead-lined REA express cars procured for doing business with the Atomic Energy Commission!

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2 of 2 people found the following review helpful:
3.0 out of 5 stars One Man's Bio But Not a History of REA, February 18, 2006
This review is from: Ten Turtles to Tucumcari: A Personal History of the Railway Express Agency (Hardcover)
I can recommend this book as an enjoyable read but bear in mind it's really just one man's biography and even then it is pretty skimpy about his executive years. Plenty of detail about his beginnings in small towns running solo REA offices and he throws in some background about how REA was formed from predecessors. But anyone looking for a complete story of REA will have to look elsewhere. That's a shame as that is sort of what the co-author promised in the forward.

I would like to know more about how REA actually worked. There's nothing in this book, for example, about what happened to something once it was put on a train. I presume there were sorting facilities but how did that work, particularly among the various railroads using different stations. If you sent something from NYC to LA and it came into Chicago over one RR line, how was it decided what line it would travel to LA on since several went there? And how did they move things among stations (Chicago had 6 big stations)? How were trucks and planes integrated into the system as passenger trains declined?

I'd like to know more about why REA isn't with us today as something like UPS. Poor management, over-regulation, malfeasance...I understand all played roles. Very little about that in this book except the briefest mentions of some indictments and that the government ordered airlines to sever contracts with REA (but no explanation as to why).

Again, it's a fun read but if you are interested in REA you won't learn much here.
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2 of 2 people found the following review helpful:
5.0 out of 5 stars superbly insightful, April 19, 2004
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This review is from: Ten Turtles to Tucumcari: A Personal History of the Railway Express Agency (Hardcover)
Besides being a captivating and charming study of one man's career, this book reveals-in detail-how an American institution slipped into oblivion. Railway Express died because of a total lack of creative vision on the corporate side, outright greed, and an idiotic failure to anticipate or be flexible with this country's changing transportation system. It's hard to believe that REA in the 1950s did not make fortification plans for the obvious decline of passenger railroads, and thus move in another direction. But as Garrett and Smith make completely clear here, the company was too busy enjoying the good life and resting on its laurels as a highly respected organization to be bothered with such thoughts.
"Ten Turtles to Tucumcari"-terrific title, by the way-ought to be required reading by CEOs-to-be everywhere. Its message of what can happen to a company whose blind executives believe that a business landscape will never change is frightening and enormously instructive. I loved it.
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