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2 Reviews
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4 of 4 people found the following review helpful:
4.0 out of 5 stars
A Reference For Test Methodology,
By Ken (McKinney, TX USA) - See all my reviews
Amazon Verified Purchase(What's this?)
This review is from: Testing Computer Telephony Systems and Networks (Paperback)
Mr. Gladstone has put together an excellent little reference for anyone tasked with testing a system. Whether testing computer telephony systems, networks, or almost any other kind of system the steps outlined are worth following.A bonus is the detail in PBX and IVR technology the reader will find. Skip chapters 13 and 14 if you don't want the sales pitch for Hammer Systems. Just don't skip the summary and appendix.
1 of 1 people found the following review helpful:
5.0 out of 5 stars
A True Classic,
By Lowell Lindstrom "Agile Business Coach" (Chicago, IL) - See all my reviews
This review is from: Testing Computer Telephony Systems and Networks (Paperback)
Brilliance often lies in simplicity. Steve has achieved that brilliance in Testing Computer Telephony Systems and Networks. Whereas most books on testing focus on the technical and seem to compete based on highest weight, Steve's book focuses on the principles on which thorough, economical testing can be built. I first read the book soon after it was published and still reference it today; not just as a telephony testing reference, but as a general software system testing reference. Anyone involved in or dependent on the testing of complex systems will benefit from reading this book.
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Testing Computer Telephony Systems and Networks by Steve Gladstone (Paperback - February 1, 1996)
Used & New from: $18.93
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