Customer Reviews

Texsport Highgrove Screen Arbor

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3 star:		(2)
2 star:		(2)
1 star:		(4)

 

 

The first time we set the arbor up we found the top would not fit over the frame. Two parts pulled off the top trying to get it to fit. The seller forwarded the photos and complaint to Texsport and they sent us another top. When we put that top on we found the same thing. That is when we found the frame was 4" longer than the top. There were seams that were not sewn properly and there was a hook missing on one corner. After cutting the poles down we were able to get the thing put together. When next spring comes we will replace this one and I can assure you it will not be a Texsport product.

Once the canopy was up, it was wonderful. The screens are very nice and the size is larger than normal. Then the wind blew...

Texsport provides about fourteen spikes... but only four ropes to tether the canopy down. No problem, I thought. I have extra lines I can use. Then the wind blew some more...

First off, the warranty does NOT cover poles. And now I see why. With a steady 15mph wind, the canopy acts like a sail. While the canopy did not tear and the lines holding it down remained secure, three metal poles SNAPPED in half. Needless to say, this makes the canopy unusable, since the inner skeleton holds the structure together. I called the company. Since the warranty doesn't cover either the poles or wind damage, I've had to purchase replacement rods. And I'll have to dismantle the canopy any time a semi-strong wind is predicted.

You've been warned! Spend the extra money and get a better product!

This tent is alright. Its not very sturdy and they sent me the wrong parts. I bought it in the spring and this fall, with a little bit of wind its in pieces and in the garbage. I don't really think its worth the money. It is very spacious, just wish it was better made.

I purchased this screen arbor for protective coverage outside but the material portion is hard to fit over the piping to tie it down. Next the piping that holds the form is not at all sturdy. the first time the wind picked up, it blew the whole thing apart. So for a one time use it is okay...The money spent on this was a waste. It also looked in places like it had already been repaired. (seconds) as in 2nd class merchandise.

Good screen tent, nice inside area. Putting it together is a problem, the poles snap together and are supposed to be held together by springs that slide into slots on the inserted poles. Be warned--- the spring/slot concept is flawed as they don't hold together when constructing the tent. I solved the problem by screwing self tapping screws into the slots after slipping them together. It holds steady--- but don't try to assemble this without doing it because it will frustrate the Dickens out-of-you when it keep s falling apart. As for the chap who didn't know what the extra stakes were for: They are used to hold down the sides, just look for the loops at the base of the doors. We live on a lake and get 40mph winds often, the tent holds up fine under these conditions. One other negative-- it's made in China. Wish I knew, we need to put Americans back to work!

The appearance of the product is fine, it was easy to ensamble, but i noticed some details about the top that i did not like the edges where the plastic is sawed has a lot of small holes that is making the water to go inside the tent, and also it has a part of the top that seems to be like ragged, and from the inside it seems that its going to brake. The screen also has some small details that seems that its going to brake too.

yes this unit looks great on the picture- and you might like it at first as long as the screening is not matted and open seams like mine was- this meant that the material was dry rotted- it took a couple of weeks (6) for the roof material to split- but it did.. right on the day the return policy expired- did Amazon honor it- yes- but it had to be shipped that day-June 6th.. I would have to tear it down- repack it- attach the info- but the 6th was a Sunday- the day I found the rip and researched returning it-- if I were you I'd buy it somwhere else- but buy a Colemen or another brand

As the saying goes, "buyer beware". Never again will we purchase a Texsport product. This is the third arbor we've purchased in 26 years. The other two each lasted approximately 13 years. No doubt about it, we will have to make our fifth purchase next summer. That is, if this piece of junk makes it through this summer.