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The Art of Asking: Ask Better Questions, Get Better Answers [Kindle Edition]

Terry J. Fadem
3.5 out of 5 stars  See all reviews (37 customer reviews)

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Book Description

Ask the Right Questions in the Right Ways...And Get the Answers You Need to Succeed!

Discover the core questions that every manager needs to master...how to avoid the mistakes business questioners make most often...ten simple rules for asking every question more effectively. Learn how to ask tough questions and take control of tough situations...use questions to promote innovation, drive change, identify hidden problems, and get failing projects back on track.

 

Ask better questions, get better answers, achieve better results!

 

“Required reading for every leader who wishes to see his or herorganization flourish and career progress.”

Garry A. Neil, MD, Corporate Vice President, Johnson & Johnson

 

“Asking, listening, understanding the real meaning of the answers, and taking actions based on facts are really the essence of managing. This book has helped me in connecting the dots in my understanding (and lack thereof) of why things really did not work the way I expected them to.”

Pradip Banerjee, PhD, Chairman and Chief Executive Officer, Xybion; retired partner, Accenture

 

“The framework and techniques provide outstanding ideas for executives to both gain better information and develop the analytical skills of their teams.”

Terry Hisey, Vice Chairman and US Life Sciences Leader, Deloitte

 

We’ve all met the corporate inquisitor: the individual whose questions seem primarily intended to terrify the victim. The right goal is to solve the problem--and to build a more effective, collaborative organization where everyone learns from experience, and nobody’s too intimidated to tell the truth.

 

That means asking the right questions in the right ways. This book will teach you how to do precisely that. Terry J. Fadem shows how to choose the right questions and avoid questions that guarantee obvious, useless answers...how to help people give you the information you need...how to use body language to ask questions more effectively...how to ask the innovative or neglected questions that uncover real issues and solutions.

 

You’ll learn how to adopt the attributes of a good questioner...set a goal for every question...use your personal style more effectively...ask tough questions, elicit dissent, react to surprises, overcome evasions, and more. Becoming a better questioner may be the most powerful thing you can do right now to improve your managerial effectiveness--and this book gives you all the insights, tools, and techniques you’ll need to get there.

 

  • Evaluate your current “questioning” skills...
    ...then systematically improve them
  • Choose better questions...
    ...and ask them the right way
  • Ask tough questions more effectively
    Get at the truth, uncover the real problem, and solve it
  • Master the crucial nonverbal aspects of asking questions
    Finding your best style and the right body language


Editorial Reviews

From the Back Cover

Ask the Right Questions in the Right Ways...And Get the Answers You Need to Succeed!

Discover the core questions that every manager needs to master...how to avoid the mistakes business questioners make most often...ten simple rules for asking every question more effectively. Learn how to ask tough questions and take control of tough situations...use questions to promote innovation, drive change, identify hidden problems, and get failing projects back on track.

 

Ask better questions, get better answers, achieve better results!

 

“Required reading for every leader who wishes to see his or herorganization flourish and career progress.

Garry A. Neil, MD, Corporate Vice President, Johnson & Johnson

 

“Asking, listening, understanding the real meaning of the answers, and taking actions based on facts are really the essence of managing. This book has helped me in connecting the dots in my understanding (and lack thereof) of why things really did not work the way I expected them to.

Pradip Banerjee, PhD, Chairman and Chief Executive Officer, Xybion; retired partner, Accenture

 

“The framework and techniques provide outstanding ideas for executives to both gain better information and develop the analytical skills of their teams.

Terry Hisey, Vice Chairman and US Life Sciences Leader, Deloitte

 

We've all met the corporate inquisitor: the individual whose questions seem primarily intended to terrify the victim. Therightgoal is tosolve the problem--and to build a more effective, collaborative organization whereeveryonelearns from experience, andnobody'stoo intimidated to tell the truth.

 

That means asking therightquestions in therightways. This book will teach you how to do precisely that. Terry J. Fadem shows how to choose the right questions and avoid questions that guarantee obvious, useless answers...how to help people give you the information you need...how to use body language to ask questions more effectively...how to ask the innovative or neglected questions that uncover real issues and solutions.

 

You'll learn how to adopt the attributes of a good questioner...set a goal for every question...use your personal style more effectively...ask tough questions, elicit dissent, react to surprises, overcome evasions, and more. Becoming a better questioner may be the most powerful thing you can do right now to improve your managerial effectiveness--and this book gives you all the insights, tools, and techniques you'll need to get there.

 

  • Evaluate your current “questioning skills...
    ...then systematically improve them
  • Choose better questions...
    ...and ask them the right way
  • Ask tough questions more effectively
    Get at the truth, uncover the real problem, and solve it
  • Master the crucial nonverbal aspects of asking questions
    Finding your best style and the right body language

About the Author

T.J. (Terry) Fadem is a veteran manager with 25 years of experience ranging from supervising steel workers (J&L Steel) to managing in a major corporation (DuPont) to working with start-up companies. His business venture teams have been profiled in books and periodicals, and he has also been a frequent speaker and consultant on strategic management issues. Fadem is currently the managing director, Corporate Alliances at the School of Medicine at the University of Pennsylvania where he is also a member of the Core Team of the Mack Center for Technological Innovation at the Wharton School. In addition, Fadem is president of the Biomedical Research and Education Foundation.

See all Editorial Reviews

Product Details

  • File Size: 697 KB
  • Print Length: 229 pages
  • Page Numbers Source ISBN: 0137144245
  • Simultaneous Device Usage: Up to 5 simultaneous devices, per publisher limits
  • Publisher: FT Press; 1 edition (December 1, 2008)
  • Sold by: Amazon Digital Services, Inc.
  • Language: English
  • ASIN: B004M18NI4
  • Text-to-Speech: Enabled
  • X-Ray:
  • Word Wise: Enabled
  • Lending: Not Enabled
  • Amazon Best Sellers Rank: #499,438 Paid in Kindle Store (See Top 100 Paid in Kindle Store)
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Customer Reviews

Most Helpful Customer Reviews
59 of 59 people found the following review helpful
4.0 out of 5 stars Pretty Good Start October 30, 2010
Format:Kindle Edition|Verified Purchase
I initially thought that author Terry J. Fadem approached his topic in too dry and declarative a manner, so that this book would be more useful in analyzing questions than in asking them. I thought he handled the Socratic method too axiomatically to be really useful. I felt he really didn't do his topic justice.

Then, just for laughs, I used his tips to jot possible questions in the margin of a meeting agenda. Though I can't say Fadem revolutionized the meeting experience, or breathed new life into a dead endeavor, it was one of the more productive meetings I have attended. I got straight, useful answers from participants who had been habitually evasive or vague. I emerged feeling like my time had been well spent.

I wish Fadem wasn't so narrowly prescriptive. I wish his language style wasn't so starchy. I feel he should have spent less print space on lists of boilerplate questions, and more on exercises to help us create our own questions. But as an introduction to the use of dialectic method in a business setting, this is a pretty handy book. Just be prepared to use it as a launch pad, not a throne.
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44 of 50 people found the following review helpful
5.0 out of 5 stars Art of Asking Helps Managers Get the Right Answers February 16, 2009
Format:Paperback
We've all been through "inquisitions" - on both sides of that equation. This book explores the process of asking - and answering - and describes how this skill set is essential for managers in any industry.

I was surprised by how many ideas I got from this interesting book - ideas for how to conduct meetings, how to get the information I need from colleagues and my staff, and some ideas for projects that came to mind while reading the book.

At first glance, this book looks like a taxonomy of "asking" - every possible type of question you might consider asking. Reading the descriptions and discussion opens more insights into the second theme of the book, getting the right ANSWERS, which is core to any business.

This book is a must-read for anyone involved in business, entrepreneurship, R&D, and especially human resources. I think this book would make a nice handout for a training class in human resources or general management, in a company or school. I can see how this book might also help balance questions and answers in someone's personal life. I am using the ideas in this book in my professional life and highly recommend this book.
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33 of 38 people found the following review helpful
3.0 out of 5 stars Occasionally good ideas, bad writing June 5, 2010
By picardo
Format:Paperback|Verified Purchase
This book has some interesting information, but does not offer clear and unambiguous guidance. It's written in manner that makes your eyes glaze over, and you can tell it's been written by the numbers (sometimes literally): a theme sentence, an anecdote, five paragraphs of drivel, and finally a summation paragraph. Its most important ideas are scattered observations, often presented as lists; but the problem with that is there is far too much raw observation and not enough analysis. Don't give me a list, give me something I can follow!

That's why the book is not worth the effort.
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11 of 11 people found the following review helpful
2.0 out of 5 stars Review for the art of asking July 13, 2010
Format:Kindle Edition|Verified Purchase
I didn't feel like I got any new ideas about what sorts of questions to ask, and I don't even usually read books about this subject. Some of the anecdotes were interesting and the rest of the book not so much. Many of the managers mentioned in this book as examples of how not to behave just made me angry. There weren't enough examples of managers who asked the right things. They all fit the stereotype that people have of wall street in the current economy. They were all ignorant backstabbers but still ended up getting promotions and bonuses anyway. So what is the point of being a good manager who can ask the right questions if you will get rewarded for doing the exact opposite? I couldn't finish reading beyond the first half of the book.
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10 of 10 people found the following review helpful
1.0 out of 5 stars Kindle edition is unreadable March 12, 2012
By Kris
Format:Kindle Edition
The Kindle edition is not readable due to formatting errors and missing pages. No matter which font, line spacing, or words per line the text runs off the screen.

Perhaps this is the reason the price was a promotional zero dollars.
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7 of 7 people found the following review helpful
2.0 out of 5 stars Bad formatting on the Kindle January 24, 2012
By stacy
Format:Kindle Edition|Verified Purchase
There are serveral pages missing the kindle format. For this reason alone, I stopped reading after the first chapter. It's disruptive to have so many paragraphs and thoughts unfinished. The writing and the ideas weren't bad. This seems like it would be a good book to refresh your skills set. I wouldn't say this book has anything ground breaking.
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19 of 24 people found the following review helpful
5.0 out of 5 stars Good Ideas and Tools December 23, 2009
Format:Paperback
I read this book the week of 12/14/2009. As with any opinion, it is only my opinion and these reviews will vary depending on who reads the book and what the reader is looking for. I was looking for ways to improve my needs assessment skills. This book certainly achieved this goal for me.

On a 1 to 5 scale, 5 being the best:

Readability: 3 I could handle about thirty minutes of reading before I took a rest from it.

Information and
new ideas: 5 I was impressed with the authors knowledge of the subject and how ideas were tied into application.

Applicable Ideas: 5 No question about it, but keep in mind the ideas are mostly applicable to management. Some for sales.

Value: 5 For the $19.95, I got my money's worth.

I give it a 5 overall. The reading gets a little dry, but this is a book to increase our management skills, it's not meant to be a novel.

Good job Mr. Fadem!

Rip Walker
Author: Rip's Book of Common Sense Selling: Improving Sales Through Process Implementation
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Most Recent Customer Reviews
5.0 out of 5 stars Five Stars
A++++........SELLER
Published 1 month ago by SoonerFan
4.0 out of 5 stars Four Stars
I need all the help I can get to ask and get results. communication is essential
Published 2 months ago by CTreff
2.0 out of 5 stars Two Stars
I didn't benefit from this book but others might.
Published 6 months ago by A. Light
5.0 out of 5 stars Five Stars
Great
Published 8 months ago by Robert Martone
2.0 out of 5 stars Managers Only
If the author had directed the words to a larger audience, it would have been more effective. There are many professions outside of the business world who may benefit from his... Read more
Published 9 months ago by Sandra P. Bassin
5.0 out of 5 stars The root of all communications
Few things frustrate me more than waiting for the right question to be asked, and then wondering why it never was. Read more
Published 9 months ago by Rolian
4.0 out of 5 stars Good for the Basics of Q&A
This book breaks down questioning in a way that makes it easy to learn & easy to teach. Good, easy read with good info.
Published 10 months ago by jmo4771
1.0 out of 5 stars Yet another book of blather
This is just another book amoung many that is long on talk and short on "walk".

Stories abound that push my sense of belief to the max. Read more
Published 17 months ago by Brody
5.0 out of 5 stars Great book to help managers
This has helped in both my professional and personal life. I believe applying these principles do not make you smarter- they make you wiser.
Published 18 months ago by Michael Huey
3.0 out of 5 stars good tips on why and how to ask questions
Sometimes it gets into too much theory, but for the most part it gives you good tips on how to ask good questions
Published 21 months ago by Eli Colina
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