"In an increasingly diverse workplace, it's more important and challenging than ever to communicate well. We must build bridges that cross our differences to connect our similarities. The "Art of Connecting" reveals five core principles and presents corresponding, specific strategies for overcoming communications barriers and connecting effectively with anyone, regardless of professional, generational, ethnic, cultural, or other differences. The authors also explain how the most skillful connectors are able to shift perspectives - to see a situation from three points of view: "me," "you," and "them." All of the principles and strategies are brought to life through absorbing examples and scenarios, plus engaging descriptions of "masters of connection" - like famed National Public Radio interviewer Terry Gross - doing what they do. There is always a bridge. The "Art of Connecting" shows how to find it - every time."
The Art of Connecting
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Book Description
Editorial Reviews
Review
“…a quick-read treasure-trove of useful skills and practical advice….organized into digestible chunks of charts and lists, and lots of stories make the ideas come alive.”
-Gulfshore Business Magazine
“…a quick-read treasure-trove of useful skills and practical advice….organized into digestible chunks of charts and lists.. the ideas come alive.”
-Gulfshore Business Magazine
“…an excellent book.”
-Denver Business Journal
Book Description
"In an increasingly diverse workplace, it’s more important and challenging than ever to communicate well. We must build bridges that cross our differences to connect our similarities. The Art of Connecting reveals five core principles and presents corresponding, specific strategies for overcoming communications barriers and connecting effectively with anyone, regardless of professional, generational, ethnic, cultural, or other differences.
The authors also explain how the most skillful connectors are able to shift perspectives -- to see a situation from three points of view: “me,” “you,” and “them.” All of the principles and strategies are brought to life through absorbing examples and scenarios, plus engaging descriptions of “masters of connection” -- like famed National Public Radio interviewer Terry Gross -- doing what they do.
There is always a bridge. The Art of Connecting shows how to find it -- every time."
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Customer Reviews
Most Helpful Customer Reviews
12 of 12 people found the following review helpful
Format:Hardcover
I have been a professional communicator for over 20 years and I was sincerely impressed by the practical usefulness of this book. I strongly recommend it to any one who manages a company or sees the value of influencing, motivating or simply connecting with others. Because I see our workplace and culture becoming less homogenized, it is increasingly important that we gain the skills outlined in this book regardless of whether we are interacting with customers, co-workers or those who are in different socio-economic positions both in the work environment and in the world at large. Ewing and Raines have done a wonderful job and this book would be a valuable addition to anyone's personal library.
10 of 11 people found the following review helpful
By Dale Blocher
Format:Hardcover
Very helpful. The Art of Connecting has several nuggets that you can take and apply immediately, built around what the authors call the "Titanium Rule" -- "do unto others according to their druthers." It's a powerful concept, yet a real challenge; how to know how others want to be treated, especially people from very different backgrounds?
The focus of the book is how to "tune in" to these "druthers"; the subtle clues that we often just let float by unrecognized and don't build upon. There are chapters on connecting one-on-one, taking other points of view, and working in diverse groups. Once the concepts are out of the way, the authors provide lots of examples and case studies to build on the learning.
Bottom line...these concepts have helped me connect better through greater awareness of cues I had been missing. It's easy to put into practice and start to see benefits, if you're willing to invest a bit of effort. I don't think you can go wrong with this book.
The focus of the book is how to "tune in" to these "druthers"; the subtle clues that we often just let float by unrecognized and don't build upon. There are chapters on connecting one-on-one, taking other points of view, and working in diverse groups. Once the concepts are out of the way, the authors provide lots of examples and case studies to build on the learning.
Bottom line...these concepts have helped me connect better through greater awareness of cues I had been missing. It's easy to put into practice and start to see benefits, if you're willing to invest a bit of effort. I don't think you can go wrong with this book.
2 of 2 people found the following review helpful
Format:Hardcover
The Art of Connecting is a well written book that combines concepts and ideas with useful tools for connecting. The book has a wealth of applications with great examples from Terry Gross' "Fresh Air," The Steckels Milestones Project, and Hector Orci's work with clients. The book moves from Core Principles to chapters like Pathways to Connections, Points of View and Working with Groups.
The appendix offers some valuable exercises that I was able to immediately share with students when teaching and learning about inclusiveness and listening to other voices. It concludes with an assessment tool to consider your own effectiveness in connecting.
An exceptional resource for connecting concepts and ideas with practical applications.
The appendix offers some valuable exercises that I was able to immediately share with students when teaching and learning about inclusiveness and listening to other voices. It concludes with an assessment tool to consider your own effectiveness in connecting.
An exceptional resource for connecting concepts and ideas with practical applications.
Most Recent Customer Reviews
4.0 out of 5 stars
Clear instructions for establishing rapport in a diverse business...
After studying people who have a great ability to connect with others, authors Claire Raines and Lara Ewing analyzed what you need to do to become a "people person. Read more
Published on October 31, 2006 by Rolf Dobelli
4.0 out of 5 stars
A Must Read for my Clients
As a consultant who works with leaders from the profit and not for profit sectors I am recommending The Art of Connecting to all of my clients. Read more
Published on August 23, 2006 by Leslie Sholl Jaffe
4.0 out of 5 stars
Relevant and Timely
Art of Connections is a wonderfully written "how to " book on creating rapport in some of the most challenging situations. Read more
Published on June 7, 2006 by D. Stratton
5.0 out of 5 stars
A Perfect Gift for My Diversity Leadership Council
I will be providing each member of our Diversity Leadership Council with a copy of "The Art of Connecting". Read more
Published on May 23, 2006 by Nikki Moss
