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The Art of Thank You: Crafting Notes of Gratitude Hardcover – April 28, 2002


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Product Details

  • Hardcover: 120 pages
  • Publisher: Atria Books/Beyond Words; Original edition (April 28, 2002)
  • Language: English
  • ISBN-10: 158270077X
  • ISBN-13: 978-1582700779
  • Product Dimensions: 0.8 x 5.2 x 7.2 inches
  • Shipping Weight: 9.6 ounces
  • Average Customer Review: 4.4 out of 5 stars  See all reviews (9 customer reviews)
  • Amazon Best Sellers Rank: #1,071,256 in Books (See Top 100 in Books)

Editorial Reviews

About the Author

After nearly twenty years as a technical writer, Connie Leas retired and turned her attention to thank-you notes. Years of gathering material from advice columns, etiquette books, and collections of selected letters have made her a no-nonsense thank-you-note expert. She has five children and lives with her husband in Boulder Creek, California. --This text refers to an out of print or unavailable edition of this title.

More About the Author

Connie Leas was born and raised in Southern California and graduated from Pomona College in 1958 with a bachelor's degree in zoology. In 1973, after a seven-year marriage, the birth of four children, divorce, remarriage, and the addition of a stepson, she moved with her family to a farm in Michigan, where she raised the family's food, including a milk cow, beef cattle, chickens, pigs, vegetables and fruits. In 1980, she received a master's degree in entomology from Michigan State University with the idea of saving the world from pesticides, which she never did. Instead, she became an award-winning technical writer. Now retired, she now lives with her husband, Speed, in Boulder Creek, California.

Customer Reviews

4.4 out of 5 stars
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Most Helpful Customer Reviews

38 of 38 people found the following review helpful By Cynthia Wall on October 25, 2002
Format: Hardcover
If you are buying this book for someone else, be sure to get a copy for you own pleasure. It's a terrific little book. There are very personal thank you letters from the famous, giving us a glimpse inside their hearts: Groucho Marx responding to a sympathy letter after Harpo's death, and George Bush, Sr. thanking Goldie Hawn for not making him dance. This book shows how to reveal a little more of who you really are in evidence of your gratitude. In addition to dozens of historically interesting letters, there are useful examples inspired for current cultural trends. AND she includes email thank you etiquette--much needed and appreciated by me.
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19 of 19 people found the following review helpful By Mark Stinson on November 30, 2007
Format: Hardcover
Because gratitude is one of our company's most important ethos, there should be no surprise that "The Art of Thank You" by Connie Leas is a book that I find quite instructive. So I wanted to share a review and highlights that might lead you to want to enjoy it, too.

Sometimes the simplest topics make for the most impressive work. The idea of writing this guide on how to say thank you is just such a topic. Few other two-word phrases hold as much power as thank you. And yet it is something we often forget to do or shy away from.

Leas' book begins with a simple explication on why we should write thank-you notes. She moves on to explain when thank you notes are appropriate - when they are socially required, when they are socially suggested, and when they are completely gratuitous. Next, Leas tackles the form of the note itself. Whether it should be on stationery, in a card, hand written, typed, etc. matter - but not that much, Leas says. However, things she suggests to avoid are email and ecards - she feels they may be considered overly simply or cheap and not very thoughtful. She feels so strongly about it that she says, "It is almost better to not send a thank you at all than to resort to these measures."

The next several chapters are how-to's. Leas goes through conventions for writing social and business thank you's, talks about how to tackle those huge thank-you lists you are likely to face in your life, and how to get kids to get on the thank-you writing bandwagon. Leas ends the book with a chapter about how writing thank-you notes can enlarge the soul.

A lot of people help us out every day. Sometimes it is big help, sometimes it is small. Remembering to say "thank you" makes a difference -- for ourselves and for those we thank.
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12 of 13 people found the following review helpful By R. Horn on December 24, 2003
Format: Hardcover
Connie Leas has created in this book information that some may assume that everyone knows, but this is not true. This book gives vital information information regarding the What, Why, How and When of writing thank you notes. I think for anyone who likes to write, likes being creative, treasures meeting people and developing relationship, you will enjoy this book.
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6 of 6 people found the following review helpful By Mr. Robert C. Bonds on March 21, 2008
Format: Hardcover
This is not just a book about the proper way of saying thank you on those occassions when we are suppose to: for wedding gifts, birthday gifts, graduation gifts, and being invited to those special occassions such as holiday party, promotion party or retirment.

Connie Leas has reminded us that saying thank you is more than just proper etiquette, she in this short, easy to read work has reminded us about the good that comes from expressing ones thanks for whatever and whenever.

In our world of high tech, email, Blackberry world, Leas brings us back down to earth when she reminds us of the career value in saying thanks. During that portion of her work, I could not help recall that during my military and now civilian career the times I received what can best be described as a letter of appreciation for a job well done. What a positive effect it had on me and several times those who cared to write about how I had given to them what they perceived was my best helped me through a rough time.

At first I thought a written thank you or letter of appreciation in the business world was so old fashion and that the receipient really didn't care, well I was wrong. I can remember being in an organization that had field offices across much of upstate New York that I was required to visit. It amazed me to see little folded notes with the organization logo tacked up in the cubicles of the staff. When I commented on them I was further amazed as to how proud the receipients were of a few quickly written words thanking them for a contribution no matter how small.

As I moved up in my career I started writing little short notes to those I supervised on special occassions. The results were fantasic in raising morale and improving performance.
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1 of 1 people found the following review helpful By TG on July 18, 2013
Format: Hardcover Verified Purchase
I am almost finished with this book and it is an excellent read! I will go back over it to read the example letters and make sure I did not miss anything. I am pleased with the purchase!
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