Top critical review
19 people found this helpful
Wait for updated version of this product (Synched with Note 3)
on August 6, 2014
The Berowatch Air W2 is a really nice looking smart watch. The digital interface is nicely displayed. The watch does what the description states, but the programming needs serious work. The following were my experience with the Berowatch Air W2 Smart Watch: (I have a Samsung Note 3, running Kit Kat 4.4.2)
1. It came with a User's Guide, but the print is very, very small. Hard to read, even with 20/20 vision.
2. Downloading the APK app was simple, providing you have a bar code/QR reader on your smart phone.
3. Paring the Smart Watch with my Note 3 was confusing. On my phone, it asked to "confirm a 6 digit code". On the watch, there is no dialog box or field to confirm the 6 digit code. So I just pressed "ok" and my Note 3 and Smart Watch paired.
4. Setting up the time/date, SMS service, find phone, notification, email, weather location, social media was simple. All of this is done via APK app on your phone. It all worked as stated in the description, but not as well as I thought they could.
5. The display on the watch is small, but email, SMS, and notifications are readable (if your vision is good).
6. I tested taking pictures remotely using the watch as the camera button. It worked. There was a moderate lag before the camera shutter on my phone activated. The distance tested was at 6 ft.
7. I remotely controlled the music player on my Note 3 from the smart watch. Again, there was a slight lag before the song advanced or paused, but it worked.
8. You can answer phone calls and converse from your Smart Watch. The volume is robust and the caller can hear my voice adequately. It is similar to your BT headset, but on your wrist. I would recommend using the smart watch for taking calls in a private area. If you don't, everyone can hear and listen to your conversation.
9. The Berowatch Air W2 has fair battery life. Last a little under 72 hrs on a single charge.
What needs improvement:
1. The Berowatch Air W2 did not consistently hold the current time accurately. The current time needed to be reset every time I disconnected the Smart Watch from BT. On two occasions, the smart watch lost the current time and weather location when connected to BT. It was reset in it's default time and location somewhere in Europe. Very irritating.
2. The weather app DOES NOT update to the current temp. All it does is displays your location and the "highs and Lows" of the temperature for the current day for your selected location. Having the weather app sync with Accuweather, Weather Bug or Yahoo weather would be nice. That way, current temp can be displayed. That is more functional in my opinion.
3. The touch screen in inconsistent. It works well with some interfacing apps, and unresponsive with others. For example, deleting notifications on the Smart Watch is responsive. But trying to set the current time by touching the interface where the "check mark icon" is did not respond. I had to touch the interface in other positions around the check mark icon for it to work.
4. The "Sport" app is not accurate. The pedometer was not even close to the pedometer value on my Note 3, and belt pedometer. There is no way to set and convert weight and height from metric to imperial units. Trying to get out of the app was difficult. I had to swipe several times before I got out of the Sport app.
5. There is no way to turn down the volume of the alerts when you receive a phone call, SMS, or a notification. The volume is quite loud and it will startle you and everyone around you if you have the audible alert selected for any of these functions. I had to just set all alerts to vibrate. The vibration is lightly felt. No adjustment for vibration intensity.
6. Synching contacts is not clearly written accurately. In the user's guide, it states, "Sync contacts --> Confirm the request in the smart watch". Normally, synching is done automatically, or a dialog box states what you need to do. With this Smart Watch, you have to figure out what you need to do in order to sync your contacts. I discovered that you have to slide the displayed green arrow to the right in order for syncing to start. I thought the movement of the green arrow on the Smart Watch interface was an indication that my contacts was syncing. During the syncing process, for some reason, I received a error stating, "Synching Contacts Rejected". Only about 120 contacts were synched.
7. When setting the current time, you can choose 12h or 24h mode. I chose the 12 hr mode. But when you go to set the time, only 24 hr mode is available(doesn't change to 12 hr mode if 12 hr mode is selected). There is not a day light savings mode to select.
8. The "clock" app on the Smart Watch interface is mislabeled. It should actually read, "alarms".
9. There is only one alternative clock face for this model. More different clock faces would be nice and is needed.
10. I called the contact numbers on the Berowatch.com website for troubleshooting some of the above concerns several times. I left a voice message one time, and spoke to a service rep the other times. I was promised a call back twice because the service rep didn't have a Berowatch Air W2 on hand to look at. The service rep did not know the Smart Watch as well as I expected him to. And I did not receive a call back.
Overall, this watch has potential. It has the foundation of usable apps, but the software needs to be improved a lot more for prime time. Hopefully, Berowatch can improve on this product in the near future and their service rep(s) need to be more responsive and knowledgeable with troubleshooting answers. I'm going to return the Berowatch Air W2, and looking forward to see if improvements are made to upcoming models of this Smart Watch.