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Outsourcing is a hot topic among business leaders and workers in the global business community. In The Black Book of Outsourcing, outsourcing gurus Doug Brown and Scott Wilson demystify the subject and show executives and staffers alike how to successfully assess and implement outsourcing, communicate internally and with partners, measure performance, and lead outsourcing transitions.
But more than just outlining best practices, the authors debunk some of the most persistent myths about outsourcing and its effects on the economy, and provide managers with the help they need. Most important, they equip you with a wide range of opportunities for professionals in the outsourcing industry, including new certification programs and key outsourcing vendors.
The Black Book of Outsourcing covers every major topic and application of outsourcing, including:
Based on Brown and Wilson's extensive experience working with dozens of companies on every aspect of outsourcing, this book provides the practical tools and information you need to make smart decisions in planning, developing, implementing, and leading effective outsourcing initiatives. Whether managers are concerned about the emotional and political side of outsourcing or the practical side of getting it done, The Black Book of Outsourcing offers comprehensive coverage, practical solutions, proven tactics, and trustworthy advice.
Authors Douglas Brown and Scott Wilson offer a good, elementary introduction to outsourcing.
I highly recommend the book and expect we'll hear more about how these good guys are making business sense where we most need it.
This book will provide the fundamentals of business process outsourcing for the busy executive who needs to get up to speed.
Haven't found it useful. I bought it thinking that I would learn something out of it. But didn't get any value add to my knowledge about outsourcing.Published 4 months ago by Sunny
I was completely new to this area and found the book informative and well laid out. Perhaps not for the experienced outsourcer, but an extremely valuable resource for someone who... Read morePublished 5 months ago by Kristina Jennings
Nice to read it. I expected more from the book, but the information posted there was useful and it confirmed to me what I already knew :).Published 10 months ago by Vane Spasov
This book does not offer any significant value to anyone seriously considering the detailed aspects of outsourcing. Read morePublished on February 16, 2012 by JMack
While the majority of the book is dedicated to running outsourcing initiatives, there are also sections on starting a career in outsourcing and starting an outsourcing business. Read morePublished on March 17, 2011 by Kelly McCarthy Barner
I bought three book close to 3 years ago as a companion book of Tandy Gold's "Outsourcing Software Deelopment Offshore, Making it work", as recommended by Amazon. Read morePublished on January 26, 2010 by Yueheng Xu
Bought this based on Amazon reviews. This book is a terrible collection of filler with no real information of any kind. Junk.Published on July 26, 2009 by J. Lenglet
Modern outsourcing is made much easier through the use of technological advantage such as the internet. Read morePublished on April 25, 2009 by Nathan Hugg