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The Blame Game: How the Hidden Rules of Credit and Blame Determine Our Success or Failure [Hardcover]

Ben Dattner , Darren Dahl
4.9 out of 5 stars  See all reviews (46 customer reviews)


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Hardcover, March 15, 2011 --  
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Book Description

March 15, 2011
Now in paperback, the acclaimed guide by a leading workplace expert that offers essential advice about how to succeed at work by avoiding the pitfalls of pervasive credit-grabbing and finger-pointing.

In this important book, praised by bestselling management expert Robert Sutton as “a modern management classic; one of the most well-crafted business books I have ever read,” psychologist and workplace consultant Ben Dattner reveals that at the root of the worst problems at work is the skewed allocation of credit and blame. It’s human nature to resort to blaming others, as well as to take more credit for successes than we should. Many managers also foster a “blame or be blamed” culture that can turn a workplace into a smoldering battlefield and upend your career. Individuals are scapegoated, teams fall apart, projects get derailed, and people become disengaged because fear and resentment take hold. But Dattner shows that we can learn to understand the dynamics of this bad behavior so that we can inoculate ourselves against it. 

In lively prose, Dattner tells a host of true stories from individuals and teams he’s worked with, identifying the eleven personality types who are especially prone to credit and blame problems and introducing simple methods for dealing with each of them. The rich insights and powerful practical advice Dattner offers allow readers to master the vital skills necessary for rising above the temptations of the blame game, defusing the tensions, and achieving greater success. 

--This text refers to the Paperback edition.


Editorial Reviews

From Booklist

Dattner and Dahl explore the critical issue of how credit and blame are allocated in an organization. Blaming the wrong people at the wrong time not only can lead to frustration, anger, and ultimately disengagement from the tasks at hand but also can cause individuals not to speak up and take the right action when they should, for fear of retribution. This includes allocation of credit where it is not deserved. In our current difficult, uncertain economy, collaboration and new approaches are critical for success, and the mishandling of credit and blame can devastate the workplace. This is a handbook for CEOs and other leaders as they create cultures in which the dynamics of credit and blame either dramatically enhance organizational learning or they tragically constrain it. It also aims to help the reader avoid the trap of falling into the blame game personally by successfully engaging with credit grabbers and finger pointers in the workplace. An excellent, thought-provoking book; a must read. --Mary Whaley

Review

"A handbook for CEOs and other leaders...An excellent, thought-provoking book; amust read." (Booklist)

“Packed full of intriguing, all-too-familiar stories, and based on a foundation of well established theories and research, The Blame Game is an excellent resource for developing greater self awareness about the dangerous allure, and greater social awareness about the contagious effects, of blame. Ben Dattner provides us with sound practical advice about how to stop playing the blame game, and how to instead create and maintain relationships and organizations based on honesty, trust and respect.” (Annie McKee, co-author of Primal Leadership and founder, Teleos Leadership Institute)

"Ben Dattner has authored a brilliant and timely book. Unfortunately, the blame game is alive and all too well in business today. In The Blame Game the author offers us insights as to how to change the game and create healthy and productive companies." (Doug Lennick, author, Moral Intelligence)

“Blame and credit constitute a hidden economy that, if not managed properly, can undermine even the most promising organizations and derail even the most promising careers. This book is an encyclopedia of blame in the workplace that anyone, at any level of their company and at any stage of their career, can benefit from reading.” (Keith McFarland, #1 Best Selling Author of The Breakthrough Company and Bounce)

“We’ve all suffered from the blame game, whether we are the one getting unfairly blamed, or the one yielding to the temptation to unproductively blame others. Through the lens of organizational psychology, Ben Dattner explains why blame is so prevalent in the workplace and presents so many challenges in our careers. Then he shares practical advice for how to break free from the blame game by taking appropriate responsibility for our actions, learning from our mistakes, and giving others the credit they are due.” (Susan Nolen-Hoeksema, author of Women Who Think Too Much and The Power of Women)

“Through a wealth of stories and research, The Blame Game presents a compelling case that individuals, groups and organizations can benefit greatly by focusing less on blame and more on problem solving and collaboration. Leaders at any level of any organization will find practical guidance for how they can make this shift and also lead others in a better direction." (Pamela Meyer, author, From Workplace to Playspace: Innovating, Learning and Changing Through Dynamic Engagement)

The Blame Game is a modern management masterpiece; one of the most well-crafted business books I have ever read. It is useful, timeless, and often counter-intuitive. This compelling gem weaves together rigorous research and commonsense to show how the wisest, most humane, and most effective leaders get ahead – and enable their teams and organizations to succeed – in surprising ways.” (Robert I. Sutton, Stanford Professor and author of Good Boss, Bad Boss) --This text refers to the Paperback edition.

Product Details

  • Hardcover: 256 pages
  • Publisher: Free Press (March 15, 2011)
  • Language: English
  • ISBN-10: 143916956X
  • ISBN-13: 978-1439169568
  • Product Dimensions: 6.2 x 0.9 x 9.1 inches
  • Shipping Weight: 14.4 ounces
  • Average Customer Review: 4.9 out of 5 stars  See all reviews (46 customer reviews)
  • Amazon Best Sellers Rank: #299,310 in Books (See Top 100 in Books)

More About the Author

Ben Dattner is an organizational psychologist, and has helped a wide variety of corporate and non-profit organizations become more successful by developing a better understanding of the impact of individual psychology and group dynamics on their performance. His consulting services enable organizations to make better hiring and staffing decisions, enhance the professional capabilities of managers and employees, configure teams more effectively, and reduce the amount of interpersonal and intergroup conflict.

Ben received a BA in Psychology from Harvard College, and his MA and Ph.D. in Industrial and Organizational Psychology from New York University, where he was a MacCracken Fellow. His doctoral dissertation analyzed the relationship between narcissism and fairness in the workplace, and his masters thesis examined the impact of trust on negotiation. Before graduate school, Ben worked at Republic National Bank of New York for three years, first as a Management Trainee and then as Assistant to the CEO. After graduate school, Ben was Director of Human Resources at Blink.com before founding Dattner Consulting.

Ben is an Adjunct Professor at New York University where he teaches Organizational Development in the Industrial and Organizational Psychology MA Program in the Graduate School of Arts and Sciences, and has taught Strategic Career Management in the Executive MBA Program at Stern Business School. Ben is also an Adjunct Coach at the Center for Creative Leadership. Ben is a member of the Society of Industrial and Organizational Psychology, The Society of Consulting Psychology, and the Metro New York Applied Psychology Association.

Frequently quoted in the press, including The New York Times, The Wall Street Journal, Fortune, Business Week, Inc Magazine, Crain's New York Business, The Chicago Tribune, The Baltimore Sun, The Washington Post, USA Today, The Christian Science Monitor, HR Magazine, and The Globe and Mail, Ben has been interviewed on CNBC and CNN En Espanol and has served as the Workplace Consultant on Morning Edition on National Public Radio.

For more information about Ben Dattner and The Blame Game:

http://www.creditandblame.com

Customer Reviews

4.9 out of 5 stars
(46)
4.9 out of 5 stars
Most Helpful Customer Reviews
3 of 3 people found the following review helpful
Format:Hardcover
Ben Dattner explains in "The Blame Game" that "When credit and blame are managed properly, people are willing and able to experiment, learn and grow. When credit and blame are mismanaged and unfair, people shut down, become demotivated, and focus more on covering their rears rather than moving forward."

This is an important message, illustrated with wonderful stories, and useful, practical advice in section on "Practical Approaches".
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2 of 2 people found the following review helpful
Format:Hardcover
"The Blame Game" is an engaging, insightful, unique take on the intricate workings of organizations and society. Witty, yet relatable examples tie concepts to reality in a way easily seen by any manager or employee alike. Dr. Dattner has a clear, full view of the issue of credit and blame within organizations and offers valid, credible, effective answers to open the eyes of others. The topic begins broadly and is narrowed ever so subtly. It is remarkable how apparent the need for credit is in our daily lives and how easily overlooked this necessity can be. Dr. Dattner breaks down the theory of blame and shows how commonly it is the root of evil. From pop stars to primates, examples show the various expressions of credit and blame. "The Blame Game" is a hands down, must read, allowing you to take a step back and consider the underlying possibilities to a wrench in the system.
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2 of 2 people found the following review helpful
Format:Hardcover
This is an interesting read - thought-provoking, rich with humor, insight, theory, and fascinating stories that frame a fresh understanding of how to navigate workplace credit and blame with integrity. Appropriately, the book does not blame the blamers, but instead, contextualizes the social and psychological dynamics that lead us to unfairly blame others or seek undue credit. Dattner provides practical solutions for anyone who works with others - solutions such as increasing self-awareness and fostering learning cultures. Increasing self-awareness of our emotional triggers can help us think objectively and strategically, so we do not perpetuate the cycle of blame, but instead, redirect the dynamic towards a solution. Dattner also provides examples of organizations with learning cultures - in which exploring mistakes can lead to unexpected invention and improved processes. I will refer to this book in my work with groups.
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Most Recent Customer Reviews
4.0 out of 5 stars Blame Game - Good set of Ideas
I am assembling books which speak to how people make decisions, take responsibility for (or not) their lives. Read more
Published 6 days ago by Felicia Elias
5.0 out of 5 stars Great read!
As a doctoral candidate and consultant in the field of industrial and organizational psychology, I appreciated Dr. Dattner's book, especially its basis on established research. Read more
Published 2 months ago by Student
5.0 out of 5 stars MUST read for anyone that works, The Blame Game puts universal quirks...
As an organizational consultant and a psychology student, I was delighted with Dr. Dattner's book The Blame Game! Read more
Published 3 months ago by Tricia
4.0 out of 5 stars Personal Coach
The author, Ben Dattner, has a similar education background to myself- organizational psychology- we even got our degree in the same city! Read more
Published 5 months ago by T. Roth
5.0 out of 5 stars Great Preparation
As college graduation approaches, I feel as though I've been taught most of the skills necessary to successfully carry out assignments in my future career, but few skills necessary... Read more
Published 6 months ago by Melissa F.
5.0 out of 5 stars Phenomenal read; unique find!
As a business psychologist and coach, abreast of the current literature available, Ben Dattner's The Blame Game is truly a unique find. Read more
Published 6 months ago by Melanie R Kaye
5.0 out of 5 stars The Blame Game
"The Blame Game" by Ben Dattner is by far the best book for anyone who is interested in the work force, wanting to better understand the workforce, dynamics of the workforce, and... Read more
Published 6 months ago by Carrie P.
3.0 out of 5 stars Good Points
I think that "The Blame Game" brings up some good points about the corporate world and corporate environment at many companies. Read more
Published 7 months ago by JD
5.0 out of 5 stars Thought provoking
I thought this book is a great stimulus for the mind. We are used to participating in a "blame game" without awareness of how much we are embedded in this system. Read more
Published 12 months ago by Beatriz Cançado
5.0 out of 5 stars The Blame Game
No one likes to be blamed when something goes wrong. Unfortunately, far too many people are quick to point fingers when the company misses a deadline or a project falls short of... Read more
Published 12 months ago by Rolf Dobelli
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