The Butler Speaks and over one million other books are available for Amazon Kindle. Learn more
Qty:1
  • List Price: $27.95
  • Save: $8.28 (30%)
FREE Shipping on orders over $35.
In Stock.
Ships from and sold by Amazon.com.
Gift-wrap available.
The Butler Speaks: A Retu... has been added to your Cart
Condition: Used: Acceptable
Comment: This is an acceptable book. It may be worn with significant highlighting and writing. Ships directly from Amazon. Supplemental discs, materials, or access codes are not included. Eligible for free super saver shipping.
Sell yours for a Gift Card
We'll buy it for $4.15
Learn More
Trade in now
Have one to sell? Sell on Amazon
Flip to back Flip to front
Listen Playing... Paused   You're listening to a sample of the Audible audio edition.
Learn more
See all 2 images

The Butler Speaks: A Return to Proper Etiquette, Stylish Entertaining, and the Art of Good Housekeeping Hardcover – April 23, 2013


See all 2 formats and editions Hide other formats and editions
Amazon Price New from Used from
Kindle
"Please retry"
Hardcover
"Please retry"
$19.67
$13.87 $11.82

Best Books of the Year
See the Best Books of 2014
Looking for something great to read? Browse our editors' picks for 2014's Best Books of the Year in fiction, nonfiction, mysteries, children's books, and much more.
$19.67 FREE Shipping on orders over $35. In Stock. Ships from and sold by Amazon.com. Gift-wrap available.

Frequently Bought Together

The Butler Speaks: A Return to Proper Etiquette, Stylish Entertaining, and the Art of Good Housekeeping + The Butler's Guide to Running the Home and Other Graces + A Butler's Guide to Table Manners
Price for all three: $47.95

Buy the selected items together


Editorial Reviews

Review

“This definitive work fairly oozes the polish and poise of proper butlering, etiquette and household management. MacPherson (founder of Charles MacPherson Associates), neatly lays out the fundamentals of his business into five sections. Part one covers the oddly fascinating history of the service industry, including tidbits such as a footmen’s typical pay scale—based on height and good looks, not competence. Part two sets the etiquette standards with butlering how-tos and dos and don’ts. This is the part that will turn your brewed tea into an art form and your introductions into a statement about your pedigree, real or not. Part three is all about throwing the ultimate shebang, complete with the requisite cutlery, dishes, and glasses. Illustrations ensure you never use a three-tined dessert fork for your salad again. Mothers will appreciate part four, in which MacPherson exhorts readers not to put their elbows on the table, among other rules of table manners. A yearly cleaning calendar is just one aspect of the art of housekeeping discussed in part five. With wit and panache, MacPherson jams in reams of tips that will have you cultured in no time.”
—Publishers Weekly

“This [book] everything you never paid attention to while living at home: stylish entertaining, etiquette and the art of good housekeeping. Read this book and you will become the chicest domestic expert around.”
—Metro

“All warmth and charm, Charles takes the stuffiness out of butlering. When Charles the Butler speaks, I listen! He presents the ‘old school’ lessons of etiquette, entertaining and housekeeping in a way that everyone can learn. I am proud he is a Master Trainer at my school.”
—Pamela Eyring, President of The Protocol School of Washington

“One of my favourite guests, Charles the Butler gives great advice on managing your life, loving laundry and pursuing good manners.”
—Marilyn Denis, host of The Marilyn Denis Show

“Charles has been my go-to resource for nearly a decade now. His expertise, elegance, and thoughtful tips are an unbeatable combination. I am thrilled that he is sharing his in-depth knowledge with the public in this handy resource."
—Benjamen Douglas, Former Household Manager to Morgan Freeman and Myrna Colley-Lee

About the Author

A world authority in household management and butlering, Charles MacPherson is the founder of Charles MacPherson Associates Inc., North America's only registered school for butlers and household managers. He brings over 24 years of experience in his field and is the resident butler for THE MARILYN DENIS SHOW. Charles' weekly column "Ask Charles the Butler" is featured in METRO NEWS. Visit Charles at www.charlesmacpherson.com
NO_CONTENT_IN_FEATURE

Coffee Gives Me Superpowers
"Coffee Gives Me Superpowers"
An Illustrated Book about the Most Awesome Beverage on Earth. Learn more | More in Humor and Entertainment

Product Details

  • Hardcover: 288 pages
  • Publisher: Appetite by Random House; 1 edition (April 23, 2013)
  • Language: English
  • ISBN-10: 0449015912
  • ISBN-13: 978-0449015919
  • Product Dimensions: 7.5 x 1.2 x 9.3 inches
  • Shipping Weight: 1 pounds (View shipping rates and policies)
  • Average Customer Review: 4.8 out of 5 stars  See all reviews (25 customer reviews)
  • Amazon Best Sellers Rank: #86,050 in Books (See Top 100 in Books)

More About the Author

Discover books, learn about writers, read author blogs, and more.

Customer Reviews

4.8 out of 5 stars
5 star
84%
4 star
12%
3 star
0%
2 star
4%
1 star
0%
See all 25 customer reviews
This book was an enjoyable to read and well written.
Deidre Dukes
Simple things like knowing how to set a proper table, iron their clothing, clean a bathroom - all of these are discussed in this book.
Bora Bora
In this way, we all need an etiquette lesson, and MacPherson does an excellent job of teaching this perspective.
Donna Lynn Shannon

Most Helpful Customer Reviews

9 of 9 people found the following review helpful By Quantumtorpedo on May 2, 2013
Format: Hardcover Verified Purchase
While I have not finished reading this wonderful tome, I can unequivocally state that it is by far the most complete, up to date and informative book of its kind. I had the pleasure of hearing Mr. MacPherson speak at a meeting of the Los Angeles Chapter of the Domestic Estate Managers Association in the fall of 2011. He was witty, informative and completely charming, he translates his personality very well to his book.
All who wish to know how to plan dinner parties, choose the correct vendor, lay a table, open a bottle of champagne, use proper etiquette with guests simply must read this book. Mr. MacPherson covers the art of housekeeping very well. I am most grateful that Mr. MacPherson shares credit with Mr.Robert Roberts, a butler of the 18th and 19th century, Mrs. Isabella Beeton, the first professional housekeeper and Mr. Charles Pierce, a 18th century household manager. History abounds in the Butler Speaks; Turning the table, menu cards, seating boards,the correct usage of cutlery and many more knowledgeable facts.

Most of all, I am grateful that Mr. MacPherson lends credence and recognition to my mentor, the late Mr. Ivor Spencer, who single-handed revived the art of bultering by inaugurating the very first butler school in the world in Great Britain.
I say to all who read this review, that Mr. MacPherson is worthy of being the heir to Mr. Spencer's legacy.

This is a purchase well worth the price, for one cannot put a price on knowledge.
Comment Was this review helpful to you? Yes No Sending feedback...
Thank you for your feedback. If this review is inappropriate, please let us know.
Sorry, we failed to record your vote. Please try again
10 of 11 people found the following review helpful By Donna Lynn Shannon on May 13, 2013
Format: Hardcover
First and foremost, this is not a "tell-all" book, disclosing the secrets of the high net worth families like the fictional accounts described in "The Help" by Kathryn Stockett. Instead, this is a guide to entertaining, etiquette and good housekeeping. What makes the book really stand out is that it makes these arts relevant in today's 21st Century modern home, not just the formal households of the ultra-rich from the Victorian or Edwardian eras.

The book does cover in detail the specifics of housekeeping and entertaining, such as the proper way to iron a shirt or how to carve a standing rib roast in front of a table of hungry dinner guests. The instructions are easy-to-follow, accompanied by to-the-point graphics. The writing is direct, but not as a boring text book. It flows well, and held my interest even though I am probably one of the worst housekeepers in the world. Fortunately, I learned a lot of new techniques that make cleaning more thorough without taking tons of extra time.

One of the most beneficial parts of the book is the modern etiquette lessons. In particular, specifics of business etiquette are critical, from presenting business cards to how to behave during a business lunch.

As MacPherson states in the book, "Etiquette is not a set of classical rules for the rich, famous or snobby - rather, it's a way of understanding other people and having consideration for their needs." In this way, we all need an etiquette lesson, and MacPherson does an excellent job of teaching this perspective.
Comment Was this review helpful to you? Yes No Sending feedback...
Thank you for your feedback. If this review is inappropriate, please let us know.
Sorry, we failed to record your vote. Please try again
6 of 7 people found the following review helpful By Peter Van Ryder on September 14, 2013
Format: Hardcover Verified Purchase
When I set out on the long arduous journey to Amazon.com to buy this book, I have to admit that I was bit leery. Technical books can be very dry, and a bit tough to follow for me. I absorb much better hands on and find it difficult to focus if the written word doesn’t grab me. However Mr. MacPherson puts some very interesting, insightful and valuable knowledge in one quick and easy read. Making it less of a technical book and more of a nice stroll through the basics of our profession.

In order to provide the epitome of service in these modern times we need to know were it all started. Mr. MacPherson seamlessly incorporates history with modern technique, laying out the foundation any private service professional should have in a light, easy to read format.

He wastes no time in giving little tidbits of knowledge by explaining what role the white glove took in the early 20th century and how it’s role has changed; and the proper etiquette on how a Butler should stand with them in hand. Right there on page 5.

He goes on to explain the traditional roles and titles of household staff and how they have morphed into what they are today; all while entertaining with tidbits of knowledge and skills. From there he covers topics such as Tea Service, Bar Setup, Entertaining Etiquette (including the various tools such as plates, silverware, glassware, and service vessels) to cleaning a room and how to properly iron and fold a shirt. Once you have read it you will be surprised at how much I failed to include in the list, like table manners and how to eat sushi.

Throughout his book Mr. MacPherson mentions “The Bulter’s Toolkit”, yet he fails to mention that this book should a part of any Private Service Professional’s standard toolkit. However he does list some additional books in the back that are also must haves.
Comment Was this review helpful to you? Yes No Sending feedback...
Thank you for your feedback. If this review is inappropriate, please let us know.
Sorry, we failed to record your vote. Please try again
6 of 7 people found the following review helpful By Bora Bora on September 14, 2013
Format: Hardcover
I just finished reading this book after borrowing electronically from our local library, and I intend to buy a hard copy to keep as a reference. I cannot think of a single scenario that was not covered in this book, and there are many tips on topics I never considered at all, such as how to hand someone your business card.

I generally just like etiquette books for my own edification because manners matter to me and it irritates me how far we have slid as a culture from any sort of propriety in most areas. However, while I was reading this book, I was struck also by how useful it would be for my children. Having recently begun homeschooling our kids, two of whom are teens, it has been on my mind to include life skills and etiquette as part of their education. Simple things like knowing how to set a proper table, iron their clothing, clean a bathroom - all of these are discussed in this book. Some of these things are straightforward and I can teach them myself; others, I was not sure I really knew how to do correctly. Part of our motivation for homeschooling in the first place is that we felt we did not have enough time together as a family to teach the children certain life skills, and this book could practically be a textbook for that.

The author's writing style is not at all stuffy, very clear, and presents etiquette not as showy and pretentious, but rather as a means of showing those around you care and respect in order to ensure their comfort. And if all of that weren't enough, the list of suggested wine pairings with certain foods at the end just completes this very thorough manual on how to live gracefully and present a relaxing and considerate home to your guests.
Comment Was this review helpful to you? Yes No Sending feedback...
Thank you for your feedback. If this review is inappropriate, please let us know.
Sorry, we failed to record your vote. Please try again

Most Recent Customer Reviews

Set up an Amazon Giveaway

Amazon Giveaway allows you to run promotional giveaways in order to create buzz, reward your audience, and attract new followers and customers. Learn more
The Butler Speaks: A Return to Proper Etiquette, Stylish Entertaining, and the Art of Good Housekeeping
This item: The Butler Speaks: A Return to Proper Etiquette, Stylish Entertaining, and the Art of Good Housekeeping
Price: $27.95 $19.67
Ships from and sold by Amazon.com

What Other Items Do Customers Buy After Viewing This Item?