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The Complete Guide to Performance Appraisal Hardcover – December 20, 1996

3 customer reviews
ISBN-13: 978-0814403136 ISBN-10: 0814403131 Edition: 1st

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Editorial Reviews


" ""Dick Grote makes a difference. He understands

the real world of organizational life and how to

create positive change through a focus on

accountabilities and measures.""

-- Edward F. Walsh, VP Human Resources,

Campbell Soup Company

""If more organizations followed Grote's good sense

approach to performance feedback and

development of employees...those organizations

would reap much greater return on their human


-- Carol Alspaugh Denton, Senior VP and

Managing Director, Drake Beam Morin, Inc.

""Provides commonsense advice to those who

have the courage to move forward to design and

implement a performance appraisal process that

focuses on improving the workforce environment

and productivity.""

-- ""BJ"" Bennett, Commissioner, Georgia State

Merit System of Personnel Administration"

Book Description

" A good appraisal system can serve as an effective structure for culture change within an organization -- and it can help ease one of every manager's most dreaded duties. Now, based on 25 years of experience, Dick Grote gives readers everything they need to make the process work well, including:

* what an ideal system looks like

* the available options and approaches

* how to evaluate performance, write a fair appraisal, and conduct the actual appraisal discussion

* how to create a system from scratch or optimize the one already in place

* critical issues that must be considered, including employee development, pay, and legal concerns

* emerging trends that influence the process -- such as 360-degree feedback, teams, the use of software

* actual appraisal forms from 12 companies, as well as scripts, diagrams, checklists, worksheets, flow charts, and sample policies"

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Product Details

  • Hardcover: 384 pages
  • Publisher: AMACOM; 1 edition (December 20, 1996)
  • Language: English
  • ISBN-10: 0814403131
  • ISBN-13: 978-0814403136
  • Product Dimensions: 10.4 x 7.2 x 1.4 inches
  • Shipping Weight: 2.2 pounds
  • Average Customer Review: 4.0 out of 5 stars  See all reviews (3 customer reviews)
  • Amazon Best Sellers Rank: #475,342 in Books (See Top 100 in Books)

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Customer Reviews

Most Helpful Customer Reviews

18 of 18 people found the following review helpful By Mary Skiller on December 28, 2002
Format: Hardcover
This book is the heavyweight of books on performance appraisal, in terms of size, price and detail. As such it's an excellent reference book for researchers, hr professionals, students and academics if their interest is the "traditional" way of doing appraisals.
On the other hand, it is not as practical for managers, due to its size and price. Or rather there are better choices. One other significant disadvantage of this book is that it is traditional, and lacks new ideas or approaches such as put forth by Deming, Scholtes and Coens.
Of course the manager who likes to read on these topics will also gain. It's just that these days it's hard to get anybody to read anything related to work that is this size.
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9 of 10 people found the following review helpful By JJD on February 20, 2007
Format: Hardcover
I tried out this book when I taught a course on performance management. This is a sound text for a practitioner willing to sift through the text to find answers to specific problems. (It's not a briefcase book, so it will take some work to find the answers.) It is also useful in that it provides multiple examples of forms and procedures that can serve as templates.

On the other hand, Grote has a palpable disdain for research that is evident in the very first chapter. He rarely cites other literature, academic or otherwise, and is even loathe to provide general references. In fact, his recommendations seem based entirely on his own experiences, which in many cases are consistent with the best practices suggested by research, but in some respects are oddly divergent. (He also not above pushing his own programs, such as his "discipline without punishment" system, which are are not as widely accepted as the text would lead a reader to believe.) Additionally, the quality of the writing varies WILDLY between chapters. Some are quite coherent and smooth, whereas others are an absolute mess for students to outline and follow.

In the future, I will probably recommend this book as a supplemental text, particularly for MBA students or undergraduates who intend to go straight into the workforce. I would not recommend it as a primary text, especially in an I/O Psychology setting or for PhD students.
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Format: Paperback Verified Purchase
I was tasked with developing a Performance Management system for an organizaion with 450 employees, where none had existed previously. After reading this book (and a few others), I was able to create a system and annual review form that was well-received at all levels of the organization. Grote's book gives you the research, the theory, and practical, real-life examples. He tells you the "why" behind the "what" which was especially helpful to me when I needed to defend certain choices I made when developing my organization's PMS. If you need to re-vamp your current PMS or create one from scratch, this book is a great resource to utilize.
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