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The A to Z of Corporate Social Responsibility: A Complete Reference Guide to Concepts, Codes and Organisations Hardcover

ISBN-13: 978-0470723951 ISBN-10: 0470723955 Edition: 1st

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Product Details

  • Hardcover: 576 pages
  • Publisher: Wiley; 1 edition (January 15, 2008)
  • Language: English
  • ISBN-10: 0470723955
  • ISBN-13: 978-0470723951
  • Product Dimensions: 9.2 x 6.5 x 1.4 inches
  • Shipping Weight: 2.1 pounds (View shipping rates and policies)
  • Average Customer Review: 5.0 out of 5 stars  See all reviews (3 customer reviews)
  • Amazon Best Sellers Rank: #2,799,427 in Books (See Top 100 in Books)

Editorial Reviews


"A complete reference guide...offers an invaluable combination of lessons learned and best practice for the future...provides first-hand insights" (Forum CSR International, October 2008)

"This is a timely and innovative contribution to the field of Corporate Social Responsibility"  (Retail & Leisure International, February 2008)

"...a handy reference to have on the shelf behind your desk..." (Ethical Perormance, February 2008)

From the Back Cover

This book is the vital, definitive "must have" compendium for practitioners both in business and government and civil society as well as academics and students in the fields of CSR, sustainability, corporate governance and business ethics.

The "A to Z of CSR" is a unique publication providing an easy-to-use guide to the rapidly expanding field of corporate social responsibility: from general concepts such as sustainability, stakeholder management, business ethics and human rights to more specific topics such as carbon trading, microfinance, biodiversity, the Base of the Pyramid model and globalisation. In addition to definitions of the most important terms across the wide range of CSR associated topics, this book also covers all the most important codes and guidelines, such as the Equator Principles, the UN Global Compact and ISO standards, as well as providing background on organisations such as the World Business Council for Sustainable Development and Transparency International and profiles of CSR in particular industries and regions. The "A to Z of CSR" is also unique in that it has brought together for the first time over a hundred of the worlds leading thinkers, opinion formers, academics and business people to write on each subject in their own words. Contributors include:

Mary Robinson
Jonathon Porritt
Philip Kotler
Steve Lydenberg
David Nussbaum
Bjorn Stigson
Ed Freeman
Archie Carroll
John Elkington
Maria Sillanpää
Mervyn King
Valli Moosa
Hunter Lovins
Stuart Hart

"This A to Z of terms, concepts and support avenues will help guide all stakeholders. It will be especially helpful for those new to the concept of sustainability, which has terminology that is sometimes difficult to navigate."
Anita Roper, Director of Sustainability, The Alcoa Corporation

"A valuable contribution to the development of CSR knowledge for practitioners, researchers, teachers and students."
Professor Jeremy Moon, Director, International Centre for Corporate Social Responsibility, Nottingham University Business School

"'A-Z in CSR' unravels the clutter of a decade's experimentation."
Simon Zadek, Chief Executive, AccountAbility; Senior Fellow, Centre for Government and Business, Kennedy School, Harvard University

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Most Helpful Customer Reviews

4 of 4 people found the following review helpful By Janna Greve on January 29, 2008
Format: Hardcover
Finally! Probably everyone interested in and working with or on Corporate (Social) Responsibility will be glad that this publication came out. Indeed, it was about time: In the last two decades, CSR has become an `en vogue' topic and more and more dealt with in theory and practice. However, many misunderstandings, misinterpretations and prejudices circulate on the contents of CSR. The "A to Z" manages to clarify many aspects of CSR and paves the way for a common starting point by providing for a holistic approach. Hopefully, it will thereby contribute to further inhibit mere window dressing by just including the term CSR in corporations' annual reports and media info.
The book can serve as an important basic tool for everyone dealing with CSR. It covers a wide range of topics and core terms related to CSR (like human rights and the environment) and defines the most important concepts, codes, organisations and landmarks. It therefore lives up to even a critical reader's expectations as well as to the various developments in regard to CSR and the broadness and pluralism of the CSR debate. It is very useful encyclopaedia which can be used by students of all fields, academics, researchers, NGO workers, business people etc. because indeed it uses a `common language' which is understandable independently of the specialization of the reader. Luckily, the information provided is neither influenced by interests nor superficial, yet the encyclopaedia-style allows for precise and neutral information and definitions which are based on contributions by over 100 experts, so to say the crème de la crème of the CSR-community.
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1 of 1 people found the following review helpful By C. Froehlich on June 10, 2008
Format: Hardcover
Thanks to ICCA for publishing this book. There is a lot of literature on CSR but this book has become an essential in our library as it really is a great (most probably the best) reference guide on CSR.
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3 of 4 people found the following review helpful By Anja Hildebrand on March 20, 2008
Format: Hardcover
Being interested in CSR and attending CSR lectures in a British university I was amazed about the (academic) quality and comprehension of CSR related terms covered in this encyclopaedia.

Beside explaining essential basic terms the authors also focussed on related terms which build together an excellent understanding of CSR, its extent and impact for academics as well as practitioner.
The book fulfils these theoretical and practical expectations by including the expertise and experience of 102 authors. These authors are specialists in particular CSR related areas resulting in specific definitions and descriptions.
It became apparent that the books' editors made a competent and up to date choice when compiling authors and terms defined in this encyclopaedia.

So every page of this book delivers valuable information, written by specialists who are well known from everyone interested in CSR. Therefore this book combines "right" terms with "right" authors for doing "right" things in CSR.
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