Tichy is a professor at the University of Michigan Business School and a worldwide advisor to CEOs on leadership and transformation. His approach (with the help of his coauthor) to business leadership in today's environment calls on upper management to be more open, humble, and self-confident and to create an environment of teach/learn rather than the command/control approach of top-down management that has been prevalent since the machine age. He uses examples from GE, Ford, Dell, Home Depot, and many others to show how these principles work to transform businesses into teaching organizations and, consequently, better-performing companies. He calls this environment the Virtuous Teaching Cycle, and its main feature is that the leaders who teach learn from their students and become the students themselves. He contrasts this to the vicious cycle of command/comply, a knowledge-destruction cycle where competition and mistrust within organizations lead to a dumbing down of its members, bureaucracy, miscommunication, poor overall performance, and loss of market share. Today, Tichy says, leaders must
become teachers to survive. David SiegfriedCopyright © American Library Association. All rights reserved
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About the Author
Noel M. Tichy is a professor at the University of Michigan Business School, director of the school's Global Leadership Partnership, and former head of GE's Crotonville Leadership Development Center. He is the author of the best seller Control Your Destiny or Someone Else Will (with Stratford Sherman).