"At last! A breakthrough book that proves emotional intelligence drives success in the business world and in family life. The EQ Edge delivers a practical, research based, real-world roadmap on how you can bolster the odds of achieving success at work, at play, and in your personal relationships." —Jack Canfield, co-creator of Chicken Soup for the Soul® series and co-author of The Success Principles TM: How to Get from Where You Are to Where You Want to Be
“Finally, a practical and useable guide to what emotional intelligence is all about. This book peels the onions on what EQ really is and teaches the reader to assess their own EQ and how to increase it. This is the holy grail for career success.” —Michael Feiner, Professor, Columbia Graduate School of Business and author of The Feiner Points of Leadership
“Most professionals agree on the critical importance of EI, but often resolve into abstract discussions and debate as to what it is, how it is best measured, etc. The EQ Edge
cuts through the abstractions, not only clarifying emotional intelligence, but it goes much further in providing the reader with a practical user’s guide. After reading this book, not only will you be more EI knowledgeable, but you will know how to manage your emotional intelligence for the better, in work and virtually every other aspect of life.” —Dr. Dan Baker, Clinical Psychologist, Canyon Ranch, and author of What Happy People Know
“The EQ Edge
provided great insight into the theoretical and economic value of emotional intelligence, as well as the importance it plays in effective leadership. The book demonstrates the importance of performance predictors’ in succession planning by providing practical examples and comprehensive data. It is relevant and useful for current and future law-enforcement leaders who want to build trust by sharing their vision and expressing their passion. The EQ Edge
has been instrumental in my understanding of emotional intelligence and has had a great impact in the United States and international law-enforcement communities.”—Special Agent Tim Turner, FBI Academy
“The EQ Edge takes a thorough dive into the concepts of Emotional Intelligence while providing a number of practical and useful strategies that can be incorporated into your daily experiences to improve and enhance your performance as well as others around you.” —Gena DeChant, M.A. (I/O Psychology), SPHR, Vice President & Human Resource Professional, Wachovia Corporation
“The EQ Edge is one of the few books that not only clearly defines what emotional intelligence is and how it differs from IQ, but also tells readers what practical steps they can take to enhance their emotional intelligence quotient. It applies the principles and practices of Rational Emotive Behavior Therapy and includes many useful techniques that can help readers lead happier and more effective lives.” —Dr. Albert Ellis, President of the Albert Ellis Institute for Rational Emotive Behavior Therapy
“The EQ Edge … explains and explores emotional intelligence, taking readers through 15 crucial elements—among them self-regard, flexibility, empathy, and impulse control—with suggestions of how to improve.”—The Globe and Mail
“This book takes readers through a systematic journey of the 15 dimensions of the Bar-On EQ model. The book provokes self-reflection and yet is easy and fun to read because of the many anecdotes used to bring the different facets of EQ to life.”—Chua Ping Tzeun, Psychologist, Singapore Armed Forces
“It’s reassuring to hear that street smarts may take you further than school smarts and that, unlike the dreaded IQ, they can be altered.”—The Toronto Star
“Although a pilot’s technical skills. education, training and experience are all-important in meeting the challenges of a complex and demanding environment, it is the individual’s emotional intelligence that ultimately determines success or failure in this rapidly changing industry. Incorporating the EQ-i® into Air Canada’s pilot selection process has enables our company to identify candidates who not only possess advanced technical skills, but also the necessary emotional and social competencies predictive of long-term success as an Air Canada pilot.”—Captain David Legge, Director, Flight Operations Technical, Air Canada
“I have found the book The EQ Edge to be an invaluable aid to more than 150 clients who have used EQ-i® as a leadership development tool. These clients have been in Eversheds, The Office of the Deputy Prime Minister, E&Y, DWP, The Pension Service, Scottish Power, ICI, Hewlett Packard, BP, The Department of Health, Centrica, Astra Zeneca, Northern Foods, McDonald’s, Pearl, PwC, and IBM. It is clear, has helpful tips, and can be absorbed as required.”—Jonathan Perks, MBE, MD Leadership Services, Penna plc
“The EQ Edge is a must-read for anyone constructing an intervention or training program to enhance personal understanding and skills associated with emotional intelligence. Each chapter tunnels its way into the most critical aspects of what emotional intelligence actually means and how to achieve personal success, both internally and in our relationships with those around us. It adroitly synthesizes the research and the theory in such a way as to make the application of emotional intelligence available to clinicians and trainers alike. Developing an applied base program in emotional intelligence without utilizing this book is comparable to baking the cake and leaving off the icing.”—Patrick Kilcarr, Ph.D., Director, Center for Personal Development, School of Nursing & Health Studies, Georgetown University, Washington, DC
“I have found The EQ Edge to be very helpful in providing feedback to students who take EQ-i® assessment here at the University of Kansas Public Management Center. Having the book organized around the 15 EQ-i® subscales allows busy students to focus on areas of improvement.”—Marvin Stottlemire, Ph.D., JD, Assistant Director, University of Kansas Management Center
From the Back Cover
A FULLY REVISED AND UPDATED EDITION OF THE INTERNATIONAL BESTSELLER
What does it take to be a firefighter? Fighter pilot? Top of the heap in the sales department? A brilliant customer service advisor? Esteemed and respected corporate leader?
What does it take to get ahead? To separate yourself from the competition” Lead a less stressful existence? To be fulfilled in personal life and professional pursuits?
What is the most important dynamic of your makeup? Is it your A0 intelligence quotient? Or B0 emotional quotient?
If you picked "A", you are partly correct. Your intelligence quotient can be a predictor of things such as academic achievement. But it is fixed and unchangeable. The real key to personal and professional growth, and happiness, is your emotional quotient, which you can nurture and develop.
The EQ Edge, by Steven J. Stein and Howard E. Book, shows you how the dynamic of emotional intelligence works. By understanding EQ, you can build more meaningful relationships, boost your confidence and optimism, and respond to challenges with enthusiasm—all of which are essential ingredients of success.
The book features case studies and fascinating—and surprising—insights into EQ and the workplace. As an HR or line manager, this book will help you determine which personnel are the right fit for job opportunities and who among your staff will be the most promising leaders and drivers of your business. And because CEOs to front-line workers also have other roles—parent, spouse, caregiver to aging parents, neighbor, friend—The EQ Edge also describes how everyone can be more successful in these relationships.
"Finally, a practical and useable guide to what emotional intelligence is all about. This book peels the onions on what EQ really is and teaches the reader to assess their own EQ and how to increase it. This is the holy grail for career success."
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—Michael Feiner, Professor, Columbia Graduate School of Business and author of The Feiner Points of leadership