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The EQ Edge: Emotional Intelligence and Your Success (Jossey-Bass Leadership Series - Canada) 2nd Edition

10 customer reviews
ISBN-13: 978-0470838365
ISBN-10: 0470838361
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Editorial Reviews


"At last! A breakthrough book that proves emotional intelligence drives success in the business world and in family life. The EQ Edge delivers a practical, research based, real-world roadmap on how you can bolster the odds of achieving success at work, at play, and in your personal relationships." —Jack Canfield, co-creator of Chicken Soup for the Soul® series and co-author of The Success Principles TM: How to Get from Where You Are to Where You Want to Be

“Finally, a practical and useable guide to what emotional intelligence is all about. This book peels the onions on what EQ really is and teaches the reader to assess their own EQ and how to increase it. This is the holy grail for career success.” —Michael Feiner, Professor, Columbia Graduate School of Business and author of The Feiner Points of Leadership

“Most professionals agree on the critical importance of EI, but often resolve into abstract discussions and debate as to what it is, how it is best measured, etc. The EQ Edge cuts through the abstractions, not only clarifying emotional intelligence, but it goes much further in providing the reader with a practical user’s guide. After reading this book, not only will you be more EI knowledgeable, but you will know how to manage your emotional intelligence for the better, in work and virtually every other aspect of life.” —Dr. Dan Baker, Clinical Psychologist, Canyon Ranch, and author of What Happy People Know

The EQ Edge provided great insight into the theoretical and economic value of emotional intelligence, as well as the importance it plays in effective leadership. The book demonstrates the importance of performance predictors’ in succession planning by providing practical examples and comprehensive data. It is relevant and useful for current and future law-enforcement leaders who want to build trust by sharing their vision and expressing their passion. The EQ Edge has been instrumental in my understanding of emotional intelligence and has had a great impact in the United States and international law-enforcement communities.”—Special Agent Tim Turner, FBI Academy
The EQ Edge takes a thorough dive into the concepts of Emotional Intelligence while providing a number of practical and useful strategies that can be incorporated into your daily experiences to improve and enhance your performance as well as others around you.” Gena DeChant, M.A. (I/O Psychology), SPHR, Vice  President & Human Resource Professional, Wachovia Corporation
The EQ Edge is one of the few books that not only clearly defines what emotional intelligence is and how it differs from IQ, but also tells readers what practical steps they can take to enhance their emotional intelligence quotient. It applies the principles and practices of Rational Emotive Behavior Therapy and includes many useful techniques that can help readers lead happier and more effective lives.” Dr. Albert Ellis, President of the Albert Ellis Institute for Rational Emotive Behavior Therapy
The EQ Edge … explains and explores emotional intelligence, taking readers through 15 crucial elements—among them self-regard, flexibility, empathy, and impulse control—with suggestions of how to improve.”The Globe and Mail
 “This book takes readers through a systematic journey of the 15 dimensions of the Bar-On EQ model. The book provokes self-reflection and yet is easy and fun to read because of the many anecdotes used to bring the different facets of EQ to life.”Chua Ping Tzeun, Psychologist, Singapore Armed Forces
“It’s reassuring to hear that street smarts may take you further than school smarts and that, unlike the dreaded IQ, they can be altered.”The Toronto Star
“Although a pilot’s technical skills. education, training and experience are all-important in meeting the challenges of a complex and demanding environment, it is the individual’s emotional intelligence that ultimately determines success or failure in this rapidly changing industry. Incorporating the EQ-i® into Air Canada’s pilot selection process has enables our company to identify candidates who not only possess advanced technical skills, but also the necessary emotional and social competencies predictive of long-term success as an Air Canada pilot.”Captain David Legge, Director, Flight Operations Technical, Air Canada
“I have found the book The EQ Edge to be an invaluable aid to more than 150 clients who have used EQ-i® as a leadership development tool. These clients have been in Eversheds, The Office of the Deputy Prime Minister, E&Y, DWP, The Pension Service, Scottish Power, ICI, Hewlett Packard, BP, The Department of Health, Centrica, Astra Zeneca, Northern Foods, McDonald’s, Pearl, PwC, and IBM. It is clear, has helpful tips, and can be absorbed as required.”Jonathan Perks, MBE, MD Leadership Services, Penna plc
The EQ Edge is a must-read for anyone constructing an intervention or training program to enhance personal understanding and skills associated with emotional intelligence. Each chapter tunnels its way into the most critical aspects of what emotional intelligence actually means and how to achieve personal success, both internally and in our relationships with those around us. It adroitly synthesizes the research and the theory in such a way as to make the application of emotional intelligence available to clinicians and trainers alike. Developing an applied base program in emotional intelligence without utilizing this book is comparable to baking the cake and leaving off the icing.”Patrick Kilcarr, Ph.D., Director, Center for Personal Development, School of Nursing & Health Studies, Georgetown University, Washington, DC
“I have found The EQ Edge to be very helpful in providing feedback to students who take EQ-i® assessment here at the University of Kansas Public Management Center. Having the book organized around the 15 EQ-i® subscales allows busy students to focus on areas of improvement.”Marvin Stottlemire, Ph.D., JD, Assistant Director, University of Kansas Management Center

From the Back Cover


What does it take to be a firefighter? Fighter pilot? Top of the heap in the sales department? A brilliant customer service advisor? Esteemed and respected corporate leader?

What does it take to get ahead? To separate yourself from the competition” Lead a less stressful existence? To be fulfilled in personal life and professional pursuits?

What is the most important dynamic of your makeup? Is it your A0 intelligence quotient? Or B0 emotional quotient?

If you picked "A", you are partly correct. Your intelligence quotient can be a predictor of things such as academic achievement. But it is fixed and unchangeable. The real key to personal and professional growth, and happiness, is your emotional quotient, which you can nurture and develop.

The EQ Edge, by Steven J. Stein and Howard E. Book, shows you how the dynamic of emotional intelligence works. By understanding EQ, you can build more meaningful relationships, boost your confidence and optimism, and respond to challenges with enthusiasm—all of which are essential ingredients of success.

The book features case studies and fascinating—and surprising—insights into EQ and the workplace. As an HR or line manager, this book will help you determine which personnel are the right fit for job opportunities and who among your staff will be the most promising leaders and drivers of your business. And because CEOs to front-line workers also have other roles—parent, spouse, caregiver to aging parents, neighbor, friend—The EQ Edge also describes how everyone can be more successful in these relationships.

"Finally, a practical and useable guide to what emotional intelligence is all about. This book peels the onions on what EQ really is and teaches the reader to assess their own EQ and how to increase it. This is the holy grail for career success."
—Michael Feiner, Professor, Columbia Graduate School of Business and author of The Feiner Points of leadership


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Product Details

  • Series: Jossey-Bass Leadership Series - Canada (Book 14)
  • Paperback: 304 pages
  • Publisher: Jossey-Bass; 2 edition (April 20, 2006)
  • Language: English
  • ISBN-10: 0470838361
  • ISBN-13: 978-0470838365
  • Product Dimensions: 6.1 x 0.8 x 9.1 inches
  • Shipping Weight: 1.1 pounds
  • Average Customer Review: 4.7 out of 5 stars  See all reviews (10 customer reviews)
  • Amazon Best Sellers Rank: #582,330 in Books (See Top 100 in Books)

More About the Author

Dr. Steven Stein is a clinical psychologist and CEO of MHS, a leading international psychological test publishing company. He has written a number of books on the topic of emotional intelligence and has shared information on the topic with corporate audiences throughout North America, Europe, Australia, Africa, and Asia. His research on the topic has been published in academic journals and his work has been featured in TV, radio, newspapers and magazines. He has consulted to many business, government and military organizations. He also works with different casting teams on a number of reality TV shows. In his spare time you can find him playing saxophone in a local jazz band.

Customer Reviews

Most Helpful Customer Reviews

5 of 5 people found the following review helpful By Selwyn on August 15, 2009
Format: Paperback
This well-written book on Emotional Intelligence is highly recommended for anyone who wants: (1) a good introduction of what EQ entails, and (2) a collection of applicable and practical tips to improve your EQ. This book organizes EQ into 15 scales (or qualities), and spend a chapter on each. This approach has allowed the readers to focus on one aspect of EQ at a time, instead of speaking vaguely about "someone having a low EQ because he is hot-headed..."

Depending on your profile of strengths and weaknesses, you will most certainly find some chapters more interesting and useful than others. My personal experience is that even by reading about certain qualities that I thought I was strong at, I have at times picked up invaluable insights from the book that quell my previous misconception on these topics. Overall, it's a great read for anyone who wants a more systematic survey of the many angles of Emotional Intelligence.
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3 of 3 people found the following review helpful By Sandy on February 9, 2009
Format: Paperback
This book is a good resource if you work with EQ. Helpful for your own benefit as well as helping others. It provides practical exercises and is especially beneficial if you use the EQ-i assessment, since the book is organized around the scales of that instrument.
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2 of 2 people found the following review helpful By Harvey Deutschendorf on June 4, 2009
Format: Paperback
The authors do a great job in defining EQ and differentiating it from IQ. While it offers an comprehensive overview of EQ from very qualified authors, it goes beyond most books on this topic. It provides us with stories, antecdotes and tips for increasing our EQ. The exciting news is that unlike IQ, we are able to increase our EQ. The strength of this book is in showing us how.

Harvey Deutschendorf
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1 of 1 people found the following review helpful By Linda Compton on May 29, 2007
Format: Paperback
Useful summary of what EQ is all about. Describes how to understand the connection to success in relationships and business. Practical exercises help learn ways to apply the theories to improve emotional intelligence quotient (EQ).
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Format: Paperback Verified Purchase
Very well written, clear and understandable explanation of fascinating subject. Good actionable ideas for improving personal awareness, understanding and practice of Emotional Intelligence. A must for everyone struggling with leading their teams or would be leadership contenders
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