"An essential guide for practitioners on reinventing government and
effective public management."
— David Osborne, author, Reinventing Government
"A serious, straight-ahead treatment of the challenges and prospects of
public management in a time of political turbulence. Cohen and Eimicke do a first-rate job of telling us how to do public management and, more
important, how to do it right."
— George Frederickson, Edwin O. Stene Distinguished Professor of Public
Administration, University of Kansas
"A real-world recipe for success in the public sector containing a roadmap for innovators."
— Stephen Goldsmith, former mayor, Indianapolis