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The Elements of User Experience: User-Centered Design for the Web and Beyond (2nd Edition) (Voices That Matter) [Paperback]

by Jesse James Garrett
4.4 out of 5 stars  See all reviews (19 customer reviews)

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Book Description

December 26, 2010 0321683684 978-0321683687 2

From the moment it was published almost ten years ago, Elements of User Experience became a vital reference for web and interaction designers the world over, and has come to define the core principles of the practice. Now, in this updated, expanded, and full-color new edition, Jesse James Garrett has refined his thinking about the Web, going beyond the desktop to include information that also applies to the sudden proliferation of mobile devices and applications.

Successful interaction design requires more than just creating clean code and sharp graphics. You must also fulfill your strategic objectives while meeting the needs of your users. Even the best content and the most sophisticated technology won't help you balance those goals without a cohesive, consistent user experience to support it.


With so many issues involved—usability, brand identity, information architecture, interaction design— creating the user experience can be overwhelmingly complex. This new edition of The Elements of User Experience cuts through that complexity with clear explanations and vivid illustrations that focus on ideas rather than tools or techniques. Garrett gives readers the big picture of user experience development, from strategy and requirements to information architecture and visual design.

Frequently Bought Together

The Elements of User Experience: User-Centered Design for the Web and Beyond (2nd Edition) (Voices That Matter) + Don't Make Me Think, Revisited: A Common Sense Approach to Web Usability (3rd Edition) (Voices That Matter)
Price for both: $59.02

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Editorial Reviews

From the Back Cover

Product Details

  • Series: Voices That Matter
  • Paperback: 192 pages
  • Publisher: New Riders; 2 edition (December 26, 2010)
  • Language: English
  • ISBN-10: 0321683684
  • ISBN-13: 978-0321683687
  • Product Dimensions: 2.7 x 3.5 x 0.2 inches
  • Shipping Weight: 12 ounces (View shipping rates and policies)
  • Average Customer Review: 4.4 out of 5 stars  See all reviews (19 customer reviews)
  • Amazon Best Sellers Rank: #41,761 in Books (See Top 100 in Books)

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Customer Reviews

Most Helpful Customer Reviews
14 of 14 people found the following review helpful
5.0 out of 5 stars Great Clear, Basic Primer on User Experience Design October 18, 2011
A great starting point for those interested in UX design. It lays down a clear overall picture of the field, well defining terms and "planes" falling within the "umbrella" of UX, but not always of immediate comprehension for the beginning "practitioner" (IE information architecture, interaction design, interface design, navigation design, ...). Author clearly states the scope and goal of each, also explaining relations between these and related concepts.

It can also be a useful resource for all those who're not solely focused in UX, but who'll need to share some content or "feature" with users. If you fall within this category, and are looking for a good introductory book on UX, this is probably the one you should pick.

I've read it after a few others on the subject, and not all of its content was new to me. Moreover you'll definitely need to back up its content with something else, if you're really serious about UX design. It's not a reference book. Experienced UX designers might hence even feel disappointed. It's quite shallow, and basic in content. Nevertheless, I consider it a great primer, with key concepts organized in such a way that it's easy for them to be recalled and also accessed as a quick reference. It also contains several valuable tips, which never hurt to be reminded about, no matter what's the amount of experience under your belt.

It kind of reminded me about "Don't make me think" by S. Krug, for certain aspects. Not a complete reference, but definitely clear, concise and to the point. It can be read in a short amount of time too, so that no big investment in terms of time is needed.

As a side note... "The Elements of User Experience: A Primer on User-Centered Design for the Web" might've been a more suitable title.
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6 of 7 people found the following review helpful
3.0 out of 5 stars Too conceptual, not very practical January 27, 2013
By J. Chau
Format:Kindle Edition
I found the book focusing too much on definition of industry terms and concepts and not much on actual implementation of design ideas. If that's what you are looking for, great. The book is more about Why UX is important and not How to create a better user experience.
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3 of 3 people found the following review helpful
5.0 out of 5 stars Excellent overview November 8, 2012
Format:Kindle Edition|Verified Purchase
This book is an excellent overview of the user experience field. Garrett has done a fine job of encapsulating key principles. I'd recommend this book both for those new to the field and just learning about it as well as to practitioners looking to better communicate what they do to clients and co-workers.
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3 of 4 people found the following review helpful
5.0 out of 5 stars fast-track to professional design February 25, 2013
As a programmer, the graphic design aspect of web design has always been the most challenging for me. I have read so many books on the subject, and hands-down, this book has been the most influential and useful to me. In the past, my designs were always hit and miss. I would spend incredible amounts of time experimenting and trying new things, waiting for an artistic spark that didn't always come. After studying the process in the book, however, I can efficiently and consistently produce solid designs. It gave me a framework to logically and thoughtfully approach design, regardless of whether I felt inspired artistically about what I was doing. Most importantly, I now have a reason behind most of my design decisions, and this frees me to confidently explore new styles. Having good explanations for one's design rational sells too. I'm shocked by how many of my first drafts are getting approved by my clients. I consider myself indebted to the author. Thank you.
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5.0 out of 5 stars New to UX. Quick, accessible read March 18, 2014
By Connie
Format:Paperback|Verified Purchase
I'm transitioning to a UX career and this is one of the books that was recommended to me. I really loved the content and I think it is at the right level to make it both accessible, but also not painful to read.
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5.0 out of 5 stars New March 17, 2014
Format:Paperback|Verified Purchase
UI and UX creators delight. This book is a nice piece to have in the home and good for school as well.
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5.0 out of 5 stars Logical, Concise, Valuable March 2, 2014
Format:Paperback|Verified Purchase
Absolutely the number 1 beginner's UX resource. Read this book before you read "Lean UX", read this book before you read "The UX Team of One". This book will give you the foundation necessary to think about User Experience and to understand what goes into creating a good product that makes users happy...
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4.0 out of 5 stars A great baseline for any user experience professional. February 2, 2014
Format:Kindle Edition|Verified Purchase
This text provides an excellent frame of reference to draw upon to set expectations and process considerations for any professional involved with creating a successful user experience. As a surface level discussion this book works to establish baseline understandings, but in-depth detail is not prevalent on many of the topics covered.

I would recommend this book to a seasoned UX professional as a reaffirmation of shared understandings and to a student as a great survey of what is involved within a thoughtful problem solving process that meets the needs and expectations of an end user.
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Most Recent Customer Reviews
4.0 out of 5 stars A Product Designers Viewpoint
I would recommend The Elements of User Experience, by Jesse James Garrett, to anyone looking for the basics of creating a successful design. Read more
Published 5 months ago by Laura Koven
4.0 out of 5 stars Helpful for web designers of every skill level
No matter your perceived technical or visual skill level as a web designer, this book will open your mind to the importance of proper user-centered design and experience. Read more
Published 6 months ago by KarmicKameleon
5.0 out of 5 stars Amazing book.
When I opened the package, I saw this very nicely printed book with astonishing graphic layout and content structure (of course, because it's done by a master of user experience... Read more
Published 7 months ago by Xiao Xiao
5.0 out of 5 stars Highly recommended
I am a graphic designer and advertising art director. This book has helped me not just in designing websites, but also in other projects like packaging.
Published 8 months ago by Lex N
2.0 out of 5 stars Not very helpful
Lots of words, not much help for a person new to coding and web design. I need more pictures to actually benefit from this book.
Published 13 months ago by Hannah Shelton
5.0 out of 5 stars Excellent
Great read for a UX novice and for seasoned professionals. This was my second time reading it and I find it just as relevant now as I did back in the early 2000's.
Published 14 months ago by Angela N Wright
5.0 out of 5 stars The webdesigners need to read
The definitive work on UX and the proces of doing it right. Everything I'd done in the past regarding web seemed totally random once I'd read this - now finally my own copy :)
Published 14 months ago by William
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