"Finally, a concise explanation of User Experience that synthesizes its many disparate parts. Clear-headed, readable, and necessary." -- Louis Rosenfeld, Co-author of Information Architecture for the World Wide Web
"Finally, a concise explanation of User Experience that synthesizes its many disparate parts." -- Louis Rosenfeld, co-author of Information Architecture for the World Wide Web
"Garrett brings incisive clarity to the complex process of providing a high-quality experience to people who use your web site." -- Alan Cooper, Author of About Face and The Inmates Are Running the Asylum
"Garrett brings incisive clarity to the process of providing a high-quality experience to the people who use your web site." -- Alan Cooper, author of About Face and The Inmates are Running the Asylum
"Garrett has finally expanded his famous diagram into a book that clarifies the entire jumbled field of user experience design." -- Steve Krug, Author of Don't Make Me Think!
From the Author
I really love the web. I really hate bad web sites. One day I was sitting on the back patio of Carbon IQ with Jeff Veen, and mentioned both of these sentiments. I said, "Dang it, if people would just slow down and do a few blueprints before they made web sites, they'd all improve 200%. I mean, it doesn't take that much -- you just talk to some users, do a couple card sorts, and blooie! a better web site." And he said, "You should write a book." Well, it's a year later, and I have written a book. My brain is now sitting in your hands, between these covers. I still spend a lot of time online -- so far I found a career, a husband, a car, a publisher, and many tickets to exotic locales all online. I love the web -- it has the power to change people's lives. I still hate bad web sites though, and now I'd like to encourage you to read this book and go make some good ones. Please. I'll swing by when you're done.